Positive experience, the associates were honest, took time to show multiple products and gave a very helpful advice without pushing to buy, which made me feel very comfortable. Can’t wait to receive m... See more
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Review summary
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Communication has been easy with King Living, from the ordering of the sofa to the picking up of the sofa from the warehouse. Had to call Customer Service to replace one of the brand new sofa covers t... See more
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I enjoyed visiting King showroom. Great selections of home furniture made in Australia. I was looking for a sofa bed. Sandy , sales lady , was extremely experienced and knowledgeable. She helped me fi... See more
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The showroom staff was very knowledgable, and also quite creative in design ideas / configurations that would take better advantage of sale pricing. This gave us greater confidence in a fairly expensi... See more
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Company details
- #2 of 13 best companies in Furniture Store
Written by the company
Since 1977, King has set the benchmark for Australian furniture. Driven by an unwavering commitment to timeless design, King pieces embrace the authentic Australian lifestyle. Collaborations with leading Australian designers continue to break new ground, pushing the boundaries of what furniture can achieve.
Contact info
Canada
- kingliving.ca
4.8
Excellent
98 reviews
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We were greeted at the door and kind service
We were greeted at the door, no pushy service, when we had questions some one was available right away and we ended up getting fantastic, kind and very knowlagable help from Tony. We took samples home to see fabric colors and to take measurements and went back two days later to buy our couch from Tony as we really appreciated all the fantastic and professional customer service.
July 1, 2026
Reply from King Living Canada
Hi Teresa,
It's wonderful to hear how much you enjoyed your experience with us, and that Tony was able to guide you through every step with such care and expertise. We're delighted you felt supported without any pressure, and that taking the samples home helped you find the perfect fit. We'll be sure to pass your kind words along to Tony, he'll be thrilled.
Warm regards,
King Living
Great customer service
Great customer service, and wide selection of comfortable quality furniture.
July 1, 2026
Reply from King Living Canada
Hi Carla,
We're delighted to hear you enjoyed the experience and found plenty to love across our range. Feedback like yours means a great deal to our team.
King Living
Our designer
Our designer, Brittany, was knowledgeable, thorough, and pleasant. She made the buying experience easy and comfortable. We believe the furniture we have selected will be of good quality and represents good value.
July 1, 2026
Reply from King Living Canada
Hi Kathryn,
It's wonderful to hear that Brittany made your buying experience so easy and comfortable. Her knowledge and warmth truly shine through, and we'll be sure to pass along your kind words. We're delighted you feel confident in your selection and appreciate you taking the time to share your experience.
King Living
Great service and I found exactly what…
Great service and I found exactly what I wanted.
I bought a sofa bed from you last year and I was so impressed that when I needed new dining room chairs you were my first choice.
June 24, 2026
Reply from King Living Canada
Hi John,
It's wonderful to hear you came back to us for your dining chairs after such a positive experience with your sofa bed. Being your first choice means a great deal, and we're delighted you found exactly what you were looking for.
Warm regards,
King Living
Great service and great style.
Very knowledgeable staff who didn't rush us as we looked through the different couch styles then all the amazing fabric choices. They offered valuable input and made us feel that we'd made the right choice - and we did. We love our new couch!
June 14, 2026
Reply from King Living Canada
Hi Lisa,
Wonderful to hear our team gave you the time and space to explore everything on offer, from the styles through to the fabrics. It means a lot knowing their guidance helped you feel confident in your decision, and we're so pleased you're loving the new couch.
Warm regards,
King Living
Yvonne at Kings living made my…
Yvonne at Kings living made my experience of purchasing and ordering a sofa for my client flawless.
We received it with exactly the time line she predicted and the delivery of the finished product lived up to all of our expectations!
June 21, 2026
Reply from King Living Canada
Hi Susan,
It's wonderful to hear that Yvonne made the process so seamless from start to finish. We'll be sure to pass on your lovely feedback, she'll be thrilled to know the experience lived up to expectations for both you and your client. Reviews like this truly mean a lot to us.
Warm regards,
King Living
Bought living room furniture
Made several visits before ordering our furniture. Impressed with the style and construction of the pieces. Some very innovative touches that we liked. Good sale prices and the staff were always helpful without being pushy. Would recommend.
June 17, 2026
Reply from King Living Canada
Hi there,
We're delighted to hear that the design and craftsmanship of our pieces stood out during your visits. It's lovely to know our team struck the right balance in supporting your decision, and that you found great value along the way. Your recommendation means a great deal to us.
Warm regards,
King Living
All of my questions were answered in a…
All of my questions were answered in a timely efficient manner
June 8, 2026
Reply from King Living Canada
Thanks so much for the lovely review. It's great to hear your questions were handled efficiently, and we appreciate you taking the time to share your experience.
King Living
The staff we dealt with at the store…
The staff we dealt with at the store were very helpful and pleasant. The men who delivered it were also pleasant and efficient.
June 7, 2026
Reply from King Living Canada
Hi Susan,
It's wonderful to hear our in-store team made such a positive impression and that your delivery was handled efficiently. We appreciate you taking the time to share your feedback, as it helps us continue to improve every part of the customer experience.
King Living
Legs were changed to a different style…
06/29/2026: (Update) King Living has taken my previous issue very seriously and made several attempts to contact me, despite them calling from Australia and I being in Vancouver, Canada. I am changing my review to 5 star as their customer service has now been great. They are working on a fix to the legs, and have offered several solutions. They have also admitted that the legs have been updated to a new design that is different, and though the new leg design doesn't look quite as nice, I am looking forward to having the black plastic marking issue fixed, so that we can get back to enjoying our patio set.
07/06/2026: Legs were changed to a different style on the plateau series patio furniture that we got. Also the new feet mark up our deck (we have a PVC deck) as they have cheap black marking plastic on the very bottom. Contacted customer service and they told me that I was wrong and the feet are not different (the difference can clearly been seen in photos), and that the cheap black plastic was not their problem... I'm not impressed.
June 7, 2026
Reply from King Living Canada
Dear JP,
Thank you for your feedback. We do apologise in hearing about your experience. We understand your concerns regarding the furniture feet and the impact on your deck. Also the interactions with our customer service team. I have located your details and will make contact with you shortly.
Regards, Deb, King Living.
Daisy gave incredible customer service
Daisy gave incredible customer service. She went beyond and she was extremely knowledgeable.
June 14, 2026
Reply from King Living Canada
Hi Noam,
It's wonderful to hear that Daisy made such a memorable impression. Going above and beyond with genuine product expertise is exactly what we strive for, and we'll be sure to pass your kind words along to her.
Warm regards,
King Living
Our first visit was a great experience!
The design consultant Lluvia was so helpful and patient with us. Answered all our questions and put our mind at ease.
June 10, 2026
Reply from King Living Canada
Hi Cheryl,
We're delighted to hear Lluvia made your experience such a positive one. Patience and genuine care are qualities we value in our consultants, so it's wonderful to know she helped put your mind at ease and answered everything you needed. We'll be sure to pass your kind words on to her.
Warm regards,
King Living
Great sales advisor and product
Colten, the sales advisor, is amazing. He helped find exactly what we wanted. He is knowledgeable, with great taste and honest.
The bed looks great, and it is very comfortable.
June 11, 2026
Reply from King Living Canada
Hi Riba,
Wonderful to hear Colten made the experience such a positive one. He'll be thrilled to know his guidance and honesty helped you find the perfect piece. Enjoy every restful night on your new bed!
King Living
Reply from King Living Canada
Hi S,
We appreciate you taking the time to share your feedback. It's wonderful to hear you've had a great experience with both our product and service.
Kind regards,
King Living
100% satisfied with the shopping
The experience exceeded my expectations, the entire team was great and they really listened to our requests. We have been shopping for long time without finding anything until we opened the door to a new shop we didn’t know existed. Great work guys.
June 8, 2026
Reply from King Living Canada
Hi Steve,
What a wonderful note to receive. We're so glad you decided to step through our doors and that the team listened closely to bring your vision to life. Hearing that the experience exceeded your expectations after such a long search means a great deal to us.
Warm regards,
King Living
Great furniture and great services
Great furniture and great services. Really enjoy shopping there.
June 1, 2026
Reply from King Living Canada
Hi Siyu,
Wonderful to hear you enjoyed your shopping experience with us! It's lovely knowing the furniture and service both hit the mark. Reviews like yours genuinely make our day.
Warm regards,
King Living
Alex made our experience good
Alex made our experience good . He was very good , explained everything to us.
May 28, 2026
Reply from King Living Canada
Hi Donna,
Lovely to hear Alex made such a positive impression and took the time to walk you through everything. We'll be sure to pass your kind words along to him.
Warm regards,
King Living
The service was great and our Sales…
The service was great and our Sales lady really explained what the difference was in the manufacturing of the product. We liked the warranties and it is super comfy to sit on, so far we have not had an overnight guest but the mattress seems wonderful when I’ve tried it.
May 28, 2026
Reply from King Living Canada
Hi Bernice,
We're delighted to hear you had such a positive experience and that our team took the time to walk you through what sets our craftsmanship apart. It's wonderful that the comfort and warranties stood out, and we hope your future overnight guests enjoy the mattress as much as you have so far!
Warm regards,
King Living
Reply from King Living Canada
Hi Wendy,
Great to hear the mattress is hitting the mark on quality. We appreciate you taking the time to share your feedback.
Kind regards,
King Living
Excellent experience and highly recommended
All the items we were looking for were at King Living, very happy with the style and materials. Daisy was excellent in completing our purchase. It was a great and easy experience.
May 29, 2026
Reply from King Living Canada
Hi Paul,
Wonderful to hear you found everything you were after with us, and that the style and materials hit the mark. We'll be sure to pass on your kind words to Daisy, who will be thrilled to know she made the experience such a smooth one.
King Living
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