Delivery and setup experience of our furniture was excellent. Steve and Reece were extremely polite and professional from the get-go. Covered their shoes when coming into the house, put down protect... See more
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Review summary
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Steve and Connor, our delivery team, were very friendly, courteous and knowledgeable. They arrived ahead of schedule and cleared up afterwards as though they’d never been. The sofa itself looks great,... See more
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We had a great shopping experience when visiting the store on Tottenham Court Rd. The assistant was very patient and showed us dozens of sofa options and fabric samples. We chose a lovely yellow 3 sea... See more
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Steve and Rhys did a fantastic job assembling our new sofa. They arrived right on time, worked very neatly and professionally, and did a really great job. They were also very friendly, polite, and hel... See more
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Company details
Written by the company
Since 1977, King has set the benchmark for Australian furniture. Driven by an unwavering commitment to timeless design, King pieces embrace the authentic Australian lifestyle. Collaborations with leading Australian designers continue to break new ground, pushing the boundaries of what furniture can achieve.
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United Kingdom
- kingliving.co.uk
4.8
Excellent
1K reviews
No recent history of asking for reviews
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Reply from King Living UK
Thank you for the wonderful review. It's great to hear that Steve, Reese and Matt made the delivery experience such a positive one, we'll be sure to pass on your kind words to the team.
Kind regards,
King Living
Steve, Rhys and Matt 👑
Steve, Rhys and Matt are simply the best! They were very careful and friendly. Did a professional quick job!
July 9, 2026
Unprompted review
Reply from King Living UK
Hi there,
It's wonderful to hear that Steve, Rhys and Matt made such a great impression. We'll be sure to pass along your kind words to the team, they'll be thrilled to know their care and professionalism stood out.
King Living
Steve and Rhys were fabulous
Steve and Rhys were fabulous! Both so kind, puntual and efficient, they explained everything about how I can rearrange my new modular sofa, they were very careful not to Mark or damage anything in the house as they brought in the various pieces. Highly professional.
July 8, 2026
Unprompted review
Reply from King Living UK
Hi Katerina,
What a lovely review to receive! Steve and Rhys will be thrilled to hear their care and professionalism made such an impression, especially the little details like walking you through the modular configurations. We'll be sure to pass your kind words along to them.
Warm regards,
King Living
Thank you Steve and Rhys
Steve and Rhys were great. Professional, friendly and great ambassadors for King. They couldn’t have been more helpful in installing our purchase. A sincere thanks to you both
July 8, 2026
Unprompted review
Reply from King Living UK
Hi Rosemary,
Wonderful to hear Steve and Rhys made such a positive impression during your installation. They truly are fantastic ambassadors for the brand, and we'll be sure to pass your kind words along to them both.
King Living
Met Steve and Rhys—they delivered my…
Met Steve and Rhys—they delivered my sofa today during the heatwave when it was 36°C. They assembled it with real heart, and I could tell they took care with their work. They even used protection for my floor, so it wouldn’t get marked or damaged.
July 8, 2026
Unprompted review
Reply from King Living UK
Hi Gary,
What a day to be delivering furniture! Steve and Rhys will be thrilled to hear your feedback, and we're so pleased they took the time to assemble your sofa with care and looked after your floors in the process. Kind words like these mean a lot to our team, especially on a 36°C day.
Warm regards,
King Living
Outstanding delivery service
Outstanding delivery service! Steve and Rhyes were fantastic—they delivered my two armchairs with great care and professionalism. They were incredibly efficient and took extra precautions to ensure the large pieces were moved into my home without any damage to the walls, doorways, or furniture. Their attention to detail and friendly attitude made the whole experience stress-free. Highly recommend!
July 7, 2026
Unprompted review
Reply from King Living UK
Hi Laique,
Wonderful to hear Steve and Rhyes made your delivery such a smooth experience! We'll be sure to pass along your kind words to the team, as they take great pride in getting your new pieces into your home safely. We appreciate you taking the time to share your recommendation.
Warm regards,
King Living
Rhys and Steve were super helpful and…
Rhys and Steve were super helpful and kind. Assembled the sofa really quickly and provided me with tips as I wasn’t too sure where I wanted certain pieces facing.
Overall sofa looks great!
July 7, 2026
Unprompted review
Reply from King Living UK
Hi Leona,
Wonderful to hear Rhys and Steve took such great care of you during the assembly, and that their tips helped you find the perfect layout. We'll be sure to pass on your kind words to them both. Enjoy the new sofa!
King Living
Exactly as expected- very pleased
Steve and Rhys delivered and assembled. On time , quick, tidy, neat and friendly
Furniture looks great and no mess. Very pleased
July 6, 2026
Unprompted review
Reply from King Living UK
Hi Nigel,
Wonderful to hear Steve and Rhys made the delivery and assembly such a smooth experience. We'll be sure to pass on your kind words to them both, it means a lot. Delighted the furniture is looking great in its new home.
King Living
Rhys & Steve (from Ireland) are the…
Rhys & Steve (from Ireland) are the BEST. Five stars all around!!!!
July 6, 2026
Unprompted review
Reply from King Living UK
Hi Mollie,
Love hearing this! Rhys and Steve will be thrilled to know they made such a great impression, and we'll be sure to pass on your kind words. Five stars from you means the world to us.
Warm regards,
King Living
Great work
Great work, very clear communication throughout the process.
July 6, 2026
Unprompted review
Reply from King Living UK
Hi there,
We appreciate you taking the time to share your feedback. It's wonderful to hear that the communication throughout the process stood out, our team works hard to keep things clear and seamless from start to finish.
Warm regards,
King Living
Marietta has been exceptional with her…
Marietta has been exceptional with her service. She was a great help with deciding the sofa and the layout.
July 5, 2026
Unprompted review
Reply from King Living UK
Hi Bisma, it's wonderful to hear Marietta made such a positive impression while helping you choose your sofa and layout. We'll be sure to pass your kind words along to her, she'll be thrilled. Thanks for taking the time to share your experience.
King Living
Excellent Service
Steve, Rhys, and Matt did a fantastic job. Very professional, courteous and friendly, and went above and beyond to be helpful. Would 100% recommend.
July 3, 2026
Unprompted review
Reply from King Living UK
Hi Ben,
We appreciate you taking the time to share such kind words. It's wonderful to hear that Steve, Rhys and Matt made such a positive impression, going above and beyond is exactly what we hope for. Your recommendation means a great deal to us.
Warm regards,
King Living
King sofa delivery
Steve, Matt and Reece did a great job on the delivery. Very kind and efficient. Thanks very much!!
July 3, 2026
Unprompted review
Reply from King Living UK
Hi Jamie,
Wonderful to hear Steve, Matt and Reece looked after you so well during delivery. We'll be sure to pass on your kind words to the team, they'll be thrilled. We appreciate you taking the time to share your experience!
King Living
Online order denying UK consumer legislation rights
This experience is with Australian customer service, I hope there is a UK customer service team that can help.
Delivered our modular sofa with no joiners, so have had to hold it together with tape. Got to almost 30 days of being held together with tape, so rejected the sofa in line with our consumer rights here in the UK (and King Living’s own terms and conditions). Have been emailing customer service (based in Australia) for weeks trying to get them to collect the incomplete sofa and refund us. Continually refusing. They have over £3,000 of our money and we can’t buy a replacement sofa from another company until they refund us. We are having to sit on beanbags while we wait for our money back as we can’t afford a replacement sofa until they refund us. Beyond appalling. How can they deliver a £1,500+ sofa with no joiners and expect us to be fine with it?
Thank you for the reply. ONU26050064
July 3, 2026
Unprompted review
Reply from King Living UK
Dear Monet,
Thank you for taking the time to share your feedback. We do apologise in hearing about your experience and understand how frustrating this situation has been.
Receiving your sofa without the required joiners is not the standard we strive to deliver and we appreciate the inconvenience and disappointment this has caused. We also understand the impact this has had while you have been waiting for a resolution.
As I have not been able to locate your details from this review may we please ask if you can update your review with you order number for reference number 01017723.
Once the order number has been recevied I will investigate this further with our team and communicate directly to you.
Regards, Deb King Living.
Excellent service
Excellent service! Lovely guys, Steve, Rhys & Matt - so polite, helpful and great at their job! The outdoor sofa looks amazing! Will definitely return to King Living.
July 3, 2026
Unprompted review
Reply from King Living UK
Hi Adrienne,
What a lovely review to read! We're thrilled that Steve, Rhys and Matt made your delivery experience such a positive one, they'll be delighted to hear their efforts didn't go unnoticed. It's wonderful to know your new outdoor sofa is looking right at home.
Warm regards,
King Living
Steve & Rhys were amazing and very…
Steve & Rhys were amazing and very helpful.
They arrived on time and installed swiftly and made sure the furniture was put just as I desired. Thank you.
July 2, 2026
Unprompted review
Reply from King Living UK
Hi Funke,
Wonderful to hear Steve and Rhys took such great care with your delivery and installation. Punctuality and precision go a long way, and it's fantastic they made sure everything was positioned just how you wanted it. We'll be sure to pass your kind words on to the team.
King Living
Great delivery
Had our sofa delivered and put together by Steve and Rhys - lovely pair to have in our home. Done swiftly and they gave a run through of how to care for it.
July 2, 2026
Unprompted review
Reply from King Living UK
Hi Michael,
Wonderful to hear Steve and Rhys made such a great impression during your delivery. We'll be sure to pass your kind words along to them both, they'll be thrilled. Enjoy every moment with your new sofa.
King Living
Fantastic service, delivery and sofa!
Rhys and Steve delivered the sofa quickly and professionally today. They called early in the morning and came exactly when they said they would. They put the sofa together, leaving no mess! Fantastic service overall, very very impressed. Super comfortable sofa, very sturdy, well built, great delivery service! We will definitely be buying from you again. Shout out to Rasa again for helping us choose this one!
July 1, 2026
Unprompted review
Reply from King Living UK
Hi Chris,
Wonderful to hear Rhys and Steve made the delivery such a smooth experience, and that Rasa helped guide you to the perfect choice in-store. Feedback like this genuinely means a lot to our team, and we'll be sure to pass on your kind words. Enjoy every moment on your new sofa!
King Living
Steve and Rhys were excellent
Steve and Rhys were excellent, smooth delivery with care to property and explaining how everything works if needed for future reference.
July 1, 2026
Unprompted review
Reply from King Living UK
Hi Joel,
Wonderful to hear Steve and Rhys made the delivery such a seamless experience. Taking the time to walk you through everything for future reference is exactly the standard we aim for, and we'll be sure to pass your kind words along to them.
Warm regards,
King Living
Steve and his colleague Rhys was really…
Steve and his colleague Rhys was really helpful and friendly. It was a really quick delivery. Thank you!
June 30, 2026
Unprompted review
Reply from King Living UK
Hi Gizem,
Wonderful to hear Steve and Rhys made such a great impression, and that everything arrived quickly. We'll be sure to pass your kind words along to the team.
Warm regards,
King Living
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