King Of Christmas Reviews 149

10/10! Worth every penny!!
We bought our first King of Christmas tree 3 years ago and we came back for our seconds! Our first tree is flocked and it’s gorgeous, but we wanted some green this year. Our new tree is just as beautiful and high quality as the first! Customer service was fantastic helping make the right decision for our new tree. We just finished decorating both trees and we couldn’t be happier!

I couldn’t figure out how to leave a review on the website so I will do it here. This was a 10/10 experience. Shipping was insanely fast and I am in love with my tree. Trying to convince my husband we could get another one. It’s hard to find quality Christmas trees as all the ones I’ve bought from the stores don’t nearly match up to my new King of Christmas tree- by far the best tree me and my family have ever had. Makes me excited for the holidays. I got the Alpine Fir for reference <3

I’m absolutely inlove with my tree!! The lights are the perfect warm white, branches full and realistic, and the shipping was so fast. 10/10 recommend 🥰🥰

We have had this tree for over 5 years and have loved it until now. Recently a section of 10 LEDs stopped lighting. I contacted King of Christmas expecting to be able to purchase a new string of lights out of warranty. They e-mailed me a form requiring photos. I spent hours photographing, transferring files, resizing and sending the photos and form. They then sent a e-mail saying they would not even try to help me unless I supplied an order number. Who keeps their order numbers after 5 years?! After more time wasted with their customer service representative on the phone he tells me that even with an order number they would not sell me any lights or parts after the warranty has expired. Would have been nice to know at the beginning. Nice tree but horrible after warranty support. Will never buy from them again.

The most perfect tree to get right before the holidays. Extremely fast shipping, sent same day I ordered! Customer service was amazing, I couldn’t recommend them more. I’m obsessed with my tree!!

Absolutely amazing Customer service and Amazing Selection of trees!! I highly recommend! 🙂🤝🏻

Seriously amazing customer service. Fast and efficient delivery! 10/10 highly recommend.

Amazing quality tree! Amazing seller!! Thank you sooo much! Christmas will be beautiful!!!

I saw a tik-tok video of one of the trees and had to check them out. Not only am I so happy with how my new tree looks (such an upgrade from the one I got at Home Depot last year) but the customer service was incredible! I had a few questions and they got back to me so fast. The shipping was also super quick which I was so happy about as I was super impatient waiting to get my tree up. If you are looking for an high quality artificial tree this is definitely a good place to order from!

The quality and customer service was just unimaginable satisfying. Would highly recommend!!

Their customer service and product are top notch. The tree arrived quickly and was beautiful, better than the pictures. I'm stunned to see these recent reviews, makes me think they are under attack by another company creating false reviews. I've referred at least 5 other people to them and they have no complaints and love their trees!

I got the flocked 7.5 foot pre-lit tree and it looks phenomenal! My friend ordered one from here and as soon as I saw hers I ordered the same one. Super durable, high quality, full and tall I am obssessed.

Wow is understatement… I hardly write reviews, but this company deserves one. I was recommended ordering my tree from here and it was nothing short of stunning. Super easy to set up by myself. The quality is exquisite and I had no fall out from the branches! No mess this year! I’m obsessed and so happy, well worth the purchase.

Extremely Disappointed--Avoid King of Christmas
Review by Anonymous UserI am beyond frustrated with my experience with King of Christmas. I purchased a tree, expecting a high quality product, only to find that the lights do not work. I spent hours taking videos of myself troubleshooting and trying to fix the issue, as per their instructions. After a week of back-and-forth, there is still no solution.

To make matters worse, their customer service is completely unhelpful. They refuse to let me speak to a manager or escalate the issue to the troubleshooting team. I have been left with a defective product and no resolution in sight.

This experience has been a nightmare. For the price I paid, I expected much better quality and service. I will never buy from King of Christmas again and highly discourage others from wasting their money here. If I could give them zero stars, I would.

8FT tree is missing - not delivered as FedEx says. This is the response we get,

As per our Lost Item Policy, we ask that you please fill out and submit the affidavit below, as well as provide a photo of a matching government-issued ID to the name/address on your order. As your order is above $500, please file and also submit a mandatory state police report.

Once submitted, please allow a representative up to 24 business hours to review your claim and assist you with the next steps toward resolving the matter.

Please note, that the required documentation must be submitted no later than December 2, 2024*. If after this date, your claim is no longer eligible to be reviewed by a King of Christmas representative.*

So, their missing delivery is on their customers to show proof of no delivery.

Worst customer service ever. Run!!!!

Buyer beware… Although they have a very eye appealing product there after warranty has much to be desired. They offer no replacement parts after the warranty has expired this is only the 3rd Christmas and top section no longer works did all the trouble shooting as directed but when determined the top section was faulty Christian at customer service basically advised time to replace the tree.. most likely will never buy again.

Holiday Perfection!

The tree I got from King of Christmas is everything I hoped for and more! It’s lush, realistic, and so beautifully crafted—it’s the star of my holiday season. The pre-lit design made decorating so quick and easy, and the quality is outstanding. I couldn’t be happier with my purchase!

I just set up my 2 King of Christmas Trees.
One is a 7 Foot Flock Tree purchased 3 years ago. I am very happy with my Tree, The flock is still beautiful and still fluffy. The other is a beautiful 8FT Spruce Tree with Lights and it is absolutely gorgeous with the snowflake ornaments purchased last year.
Today I received my cute 3ft flock tree with lights for my sofa table.
It’s beginning to feel and look like Christmas!
I would highly recommend the King of Christmas most beautiful trees.

Just ordered my tree for the year came in quick!!

I bought a tree last year from King of Christmas. It was pre-lit and unfortunately I bought it for this Christmas and didn't open up the box until this past week. The tree I purchased was supposed to have two different types of branches the more realistic looking ones and a thicker brand. The realistic types were all hidden it was they were close to the pole on the inside so you couldn't see them. So with this type of tree there's really no fluffing of the branches involved cuz they don't really move. I've had the tree up for maybe four days some of the lights are no longer working. All the ornaments are on it I have over 300 ornaments that go on it and I am not about to take them down but I would not buy a tree from them I would never recommend buying a tree from them I would not recommend even going into look. Just finish your bought one from there doesn't mean that's the one you're getting. Plus I wrote to them and never heard of reply back. The respectable company can't reply to their happy and or unhappy customers they're pretty crappy company in my opinion.