KingSize Member Rewards Reviews 86

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Unfortunately 1 is the lowest rating possible. I purchased a jacket for my son from King Size for Christmas and just discovered my credit card has been charged $16.95/mo for some membership subscripti... See more

Rated 1 out of 5 stars

I discovered I’ve been charged $16.95 every month since December 2024 for the King Size Direct Rewards program — something I never knowingly signed up for. The only “enrollment” I can imagine was c... See more

Rated 1 out of 5 stars

I noticed 5 months of $14.95 charges on my credit card from King Size Rewards, went to opt out, there website says log in to account, them from account drop down says go to cancel membership, no such... See more

Company replied

Rated 1 out of 5 stars

Please be aware that this company might slip that $14.95 charge on your account without your authorization or if they get that authorization it is through a deceptive practice. I will never purchase a... See more

Company replied

Company details

  1. Men's Clothing Store

Written by the company

SHOP AND SAVE WITH KINGSIZE MEMBER REWARDS KingSize Member Rewards helps you save more money when you shop at your favorite retailers. As a member, you get exclusive benefits like 10% back at our Family of Brands, including Woman Within, Roaman’s, Jessica London, Catherines, Ellos, Swimsuits For All, KingSize, BrylaneHome, OneStopPlus and FullBeauty Outlet. You'll also receive 5% back at 1,000+ Marketplace retailers and shipping and return shipping rebates to claim on your purchases. The foregoing are registered trademarks owned or licensed by FullBeauty Brands, Inc. or its Affiliates. 10% BACK AT KINGSIZE Earn 10% back at KingSize and our Family of Brands SHIPPING REBATES Claim shipping rebates on your Family of Brands and Marketplace purchases RETURN SHIPPING REBATES Claim return shipping rebates on your Family of Brands and Marketplace purchases 5% BACK AT MARKETPLACE RETAILERS Earn 5% back at 1,000+ retailers in the Marketplace SEE ALL RETAILERS SATISFACTION GUARANTEE No long-term commitment. Cancel anytime at www.KingSizeMemberRewards.com or by calling 877-526-5592. Our award-winning customer service team provides 24/7 support, designed to fit your schedule. HOW IT WORKS FAQ JOIN NOW


Contact info

1.2

Bad

TrustScore 1 out of 5

86 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

What a freaking scam of a company is…

What a f*ckg scam of a company is this. You purchase something on their website and they automatically give you a trail membership that you then have to cancel. The owner of this company should be jailed for fraud. Never again will I purchase anything from them! Instead of relying on quality products, they scam everyone! Freak you azzholes!

November 6, 2022
Unprompted review
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We apologize for your experience and any inconvenience, Mark. After your recent purchase with KingSize, you were presented with a 30-day trial offer to try the Member Rewards program. You were under no obligation to accept this membership offer at the end of your recent order, and your purchase wasn’t contingent upon accepting the offer.

If we can assist with anything further please call us at 877-526-5592 or email us at CustomerService@KingSizeMemberRewards.com. Our team is happy to help.

Thank you,
Colleen
Customer Service

Rated 1 out of 5 stars

KingSize Member Rewards = SCAM

A rewards program provides benefits based on your purchases (for ex., points usable in future purchases). Their "Member Rewards" is more akin to a club, like Sam's Club or CostCo, where you pay an annual fee to become a member for a year. Except KingSize's Member Rewards charges $14.99 MONTHLY. Unless you're buying enough for your shipping and codes to offset $180 a year, it's not worth it. In my case, where I haven't bought clothes from them from over a year, that's money down the drain.
And that's just the beginning; the amount of catalogs they send me and my wife for their multiple brands is a small forest-worth of paper. Trying to stay top-of-mind with their marketing sure is expensive in terms of our environment.

August 3, 2022
Unprompted review
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We apologize for the inconvenience and your experience with the Member Rewards program. After your recent purchase with KingSize, you were presented with a 30-day trial offer to try the Member Rewards program. You were under no obligation to accept this membership offer at the end of your recent order, and your purchase wasn’t contingent upon accepting the offer.

If we can assist with anything please call us at 877-526-5592 or email us at CustomerService@KingSizeMemberRewards.com. Our team is happy to help.

Thank you,
Berett
Customer Service

Rated 1 out of 5 stars

New Balance 990 tennis shoes in wide…

New Balance 990 tennis shoes in wide aren't easily accessible, finally found them online here (at this DECEIVING company), and placed the order/paid in full. I didn't question the "Free Shipping" at the time of purchase simply bc TRUE free shipping is typically offered when spending over a certain amount. Then I see a $14.95 recurring monthly charge on my account that I utilized when ordering from King Size. I never gave the company authorization for this, I never intentionally signed up for anything when placing this order, and I had never even heard of this company until I was browsing for a well known product - New Balance and was referred to the company link. After thorough investigating it is confirmed that this company obtained
authorization simply by deceptive practice!!! When the order is placed and "free shipping" is offered, DON'T TAKE THE BAIT. If you accept "free shipping" you're opting for a membership ... which includes: annoying numerous emails, offers with maybe 5% off coupons, and the hidden $14.95 monthly fee. I contacted the company to cancel the membership and the associate was helpful, however she had the audacity to verbalize to me ... "all other major retailers have similar programs". Incorrect ma'am!! All other major retailers need to be aware of this company's deceptive practices. I'm certain most wouldn't want their name brand associated with this fraud. I would never refer anyone to this company.

June 13, 2022
Unprompted review
KingSize Member Rewards logo

Reply from KingSize Member Rewards

Thank you for taking the time to leave us a review. After your purchase with KingSize, you were offered a 30-day trial offer to try the Member Rewards program. You were not obligated to accept this membership offer at the end of your recent order, and your purchase wasn’t contingent upon accepting the offer. The monthly fee was included in the offer and the Welcome email, which confirms enrollment.
We would be happy to issue a refund! Please contact us at Customerservice@KingSizeMemberRewards.com so we can issue a refund.

Happy Shopping!
Baillie
Customer Service Specialist

Rated 1 out of 5 stars

I absolutely LOVE Kingsize Tee shirts

I absolutely LOVE Kingsize Tee shirts. They fit extremely well and are durable. So when I received an offer to purchase three of these incredible men's shirts at $10.00 each I naturally jumped on it. Well, found out I could not order them online. Got on the live chat with a Kingsize customer service rep and was promptly informed I would need to call a special number so I did. The rep who answered the call was very pleasant and personable and yes, I was able to purchase the three shirts at the advertised price.

The trouble was, after providing all of the information required I was then informed I would need to purchase an additional shirt at a price of $21.00. This brought my total purchase to $70.00. I was using my wife's bank card to make this purchase and yes, I had her permission but she hit the roof when she found out what it cost us. I think these are unfair and deliberate targeting of people attempting to take advantage of an advertised bargain and is highly unethical. I cannot say if it was the rep or if this is company policy but in either case, much as I love their shirts, I will buy elsewhere from now on.

May 20, 2022
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We apologize for the inconvenience, Michael. If our team can assist with anything related to the Member Rewards program please call us at 877-526-5592 or email us at CustomerService@KingSizeMemberRewards.com. Our team is happy to help.

Thank you,
Berett
Customer Service

Rated 1 out of 5 stars

I've tried several times to collect my…

I've tried several times to collect my rewards and or apply "afterward" for my free shipping privileges without success because your company has made a process, that with other companies is so simple, ridiculous and seemingly purposely overcomplicated so that people give up. Why not have the "supposed" free shipping kick in automatically? Stop making people jump through hoops, it makes you all look like thieves.

May 19, 2022
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We appreciate your review, Michael. We're always looking for ways to enhance the KingSize Member Rewards program! We will discuss your feedback about having the shipping automatically applied with our team.

In the meantime, if you need assistance, please contact us! We're available 24/7, including holidays, to assist!

Happy Shopping!
Baillie
Customer Service Specialist

Rated 1 out of 5 stars

They did the same thing too me again…

They did the same thing too me again saying I have multiple accounts when I question them there response was I had had 3 accounts this year. Well yes I have because you keep canceling them saying I have multiple then . Say oh no you don't and I have to open a new one. Plus my card did get hacked and since it has to go through a card and not a account you have to cancel your account and start over because they can't change your payment method. They need to get there act together

May 12, 2022
Unprompted review
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We apologize for the inconvenience, Mary. We would be happy to look into this issue for you.

Please email us at CustomerService@Kingsizememberrewards.com so that we can assist you in this matter.

Happy Shopping!
Sarah
Customer Service Specialist

Rated 1 out of 5 stars

Very Deceptive Business Practices

Please be aware that this company might slip that $14.95 charge on your account without your authorization or if they get that authorization it is through a deceptive practice. I will never purchase another item from this company. They then told me that all major retailers have similar programs but I don't get similar charges. It may not be theft or fraud but it is so very close.

April 27, 2022
Unprompted review
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We apologize for the inconvenience and your experience with the Member Rewards program, Todd. After your recent purchase with KingSize, you were presented with a 30-day trial offer to try the Member Rewards program. You were under no obligation to accept this membership offer at the end of your recent order, and your purchase wasn’t contingent upon accepting the offer.

If we can assist with anything please call us at 877-526-5592 or email us at CustomerService@KingSizeMemberRewards.com. Our team is happy to help!

Thank you,
Berett
Customer Service

Rated 1 out of 5 stars

I noticed 5 months of $14.95 charges on…

I noticed 5 months of $14.95 charges on my credit card from King Size Rewards, went to opt out, there website says log in to account, them from account drop down says go to cancel membership, no such option anywhere on the website! Terrible practice, never authorized them to charge me every month regardless of they will tell you! Be very cautious when placing any order!

April 22, 2022
Unprompted review
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We apologize for the inconvenience! After your recent purchase with KingSize, you were presented with a 30-day trial offer to try the Member Rewards program. You were under no obligation to accept this membership offer at the end of your recent order, and your purchase wasn’t contingent upon accepting the offer.

If we can assist with anything please call us at 877-526-5592 or email us at CustomerService@KingSizeMemberRewards.com. Our team is happy to help.

Thank you,
Berett
Customer Service

Rated 5 out of 5 stars

A wonderful program.

A wonderful program. At first I had a little trouble figuring out how to make my claims but once I did it's easy.

April 20, 2022
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We love your review, Robin! We always love helping our members get the most out of their Member Rewards membership! If you have any questions, please get in touch with us! We're available 24/7 to help!

Happy Shopping!
Baillie
Customer Service Specialist

Rated 5 out of 5 stars

Love this!!!!

April 19, 2022
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We're so happy that you're satisfied with the KingSize Member Rewards program, Patrick! If you ever have any questions, please contact us! We're available 24/7, including holidays, to help!

Happy Shopping!
Juleen
Customer Service Specialist

Rated 4 out of 5 stars

Decent rewards

Decent rewards. It would be better if I shopped online more.

April 19, 2022
KingSize Member Rewards logo

Reply from KingSize Member Rewards

Thank you for your awesome review, Daniel! If you ever have any questions, please contact us! We're available 24/7, including holidays, to help!

Happy Shopping!
Juleen
Customer Service Specialist

Rated 1 out of 5 stars

I just found out this company has been…frauding subscriptions

I just found out this company has been charging me subscription fees for the last year when I never signed up with them.

I went through their site its just a bunch of hidden text when u buy something. then the make a account for you without you knowing u dont even pick ur own user or pass. then they e-mail you the details. so when ur u-mail labels them as a spam you never even see the e-mail.

Unless i get my money back im going to dedicate the next few months of my life to ensuring i report this company to every possible place possible

February 28, 2022
Unprompted review
KingSize Member Rewards logo

Reply from KingSize Member Rewards

After your recent purchase with KingSize, you were presented with a 30-day trial offer to try the Member Rewards program. You were under no obligation to accept this membership offer at the end of your recent order, and your purchase wasn’t contingent upon accepting the offer.

We do apologize for any inconvenience. We would be happy to issue a refund. Please call us at 877-526-5592 or email us at CustomerService@KingSizeMemberRewards.com.

Happy Shopping!
Baillie
Customer Service Specialist

Rated 1 out of 5 stars

Predatory Behavior / FRAUD

I received a fraudulent charge of $14.95 from FBB*KINGSIZE REWA in my bank statement 4 months after I purchased a few belts from KingSize.com. This is absolutely shameful and despicable that they would trick people into signing up for something they had no idea what for, especially 4 months later! This could've gone unnoticed for months if I hadn't checked my statement tonight when it went through.

UPDATE 02/08/2022: I am now also seeing charges that go all the way back to November of last year. This is absolutely reprehensible predatory behavior.

I will be filing a report with the Attorney General, a Consumer Fraud Report with the Department of Justice, the FTC, and filing a Consumer Complaint with the Better Business Bureau. This is predatory business practices!

This is NOT okay!

DO NOT DO BUSINESS WITH THIS COMPANY!

February 8, 2022
Unprompted review
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We apologize for the inconvenience, Kevin. After your recent purchase with KingSize, you were presented with a 30-day trial offer to try the Member Rewards program. You were under no obligation to accept this membership offer at the end of your recent order, and your purchase wasn’t contingent upon accepting the offer. The program details, including the monthly fee, were included in the offer and the Welcome email, which confirms enrollment.

We would be happy to issue a refund! Please email our customer service team at Customerservice@kingsizememberrewards.com.

Happy Shopping!
Baillie
Customer Service Specialist

Rated 1 out of 5 stars

It is a scam

It is a scam. They try to politely back out charges for people who discover it's a scam. They politely offer on this site to contact them for a full refund, because they know they have been discovered. It is more of a club than a rewards program. Typically a rewards program doesn't charge you any fee. KingSize Member Rewards charges $14.95/month + taxes. Nowhere on their terms and agreement do they explain the cost. They briefly mention a fee and it is buried in the details. In my humble opinion as a consumer, this company needs to be put on a fraud program by all credit cards. If they have a valid business model they will survive such a fraud program that will insist they notify the user of the cost instead of hiding behind a 30-day free trial where charges appear well after the initial purchase from KingSize retailer was made. Furthermore, the charges for KingSize Member Rewards "FBB*KINGSIZE REWA877-526-5592 IN" look an awful lot like the charges for KingSize Retail "FBB*KINGSIZE TEL ORD800-846-1600 IN". So it is easy to confuse the purchase of a shirt with the charges of the rewards program. It is not difficult to popup a dialog that reads "For just $14.95/month + tax you can join our rewards program where you will enjoy the benefit of receiving a rebate of 5 to 10 percent on charges you submit to the program from the following vendors" and then list the vendors. But they don't do that because no one would agree to this. Thus it is a scam.

January 28, 2022
Unprompted review
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We apologize for the inconvenience, David. The offer you received includes the price before an email is entered. The monthly fee is reiterated in the Welcome email. All offers for the King Size Rewards program are transparent with the monthly fee. We also let all members know that they are free to cancel at any time and offer refunds if the program is not used.

We would be happy to discuss the King Size Rewards membership further! Please contact our Customer Service team directly.

Happy Shopping!
Baillie
Customer Service Specialist

Rated 1 out of 5 stars

The amount in an email was $10 more

The amount in an email was $10 more. I don't trust your math at all. Also, I am in good standing and not able to use credit. No idea why, no communication.

January 19, 2022
Unprompted review
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We apologize for the inconvenience, Robert. We would be happy to review your account and address any concerns. Please call us at 877-526-5592 or email our Customer Service team at Customerservice@Kingsizememberrewards.com, and we can look into this issue further.

Happy Shopping!
Baillie
Customer Service Specialist

Rated 1 out of 5 stars

They scam you with a little popup…

They scam you with a little popup offering free shipping. if you click on it the "Free" shipping costs you $14.95 PER MONTH??

January 19, 2022
Unprompted review
KingSize Member Rewards logo

Reply from KingSize Member Rewards

Thank you for your feedback, Donald. After your recent purchase with KingSize, you were presented with a 30-day trial offer to try the Member Rewards program. You were under no obligation to accept this membership offer at the end of your recent order, and your purchase wasn’t contingent upon accepting the offer. The monthly fee includes 10% back, shipping, and return shipping on all KingSize and Family Brand purchases and 5% back, shipping, and return shipping on purchases made from the retailers in our Marketplace.

If you feel you signed up in error, please contact us!

Happy Shopping!
Baillie
Customer Service Specialist

Rated 1 out of 5 stars

I love my items from King size but I…

I love my items from King size but I never agreed to this fraudulent awards charge I started receiving. I guess I need to shop at DXL.

January 18, 2022
Unprompted review
KingSize Member Rewards logo

Reply from KingSize Member Rewards

Thank you for your feedback, Poe. After your recent purchase with KingSize, you were presented with a 30-day trial offer to try the Member Rewards program. You were under no obligation to accept this membership offer at the end of your recent order, and your purchase wasn’t contingent upon accepting the offer.

Please contact us, and we will cancel your account!

Happy Shopping!
Baillie
Customer Service Specialist

Rated 1 out of 5 stars

KingSized Crooks

Crooks
I received a bill for $14.95 to my credit card after a purchase. Customer Service stated I agreed to the rewards program. I did not! Signup is hidden or so fine that customers miss it and get billed. They even billed my credit card that I did not have on file. They stole it from my purchase information. Customer Service did refund my $14.95 and removed me from their "rewards program". They still secretly have my credit card information.
Shady business practice.

December 31, 2021
Unprompted review
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We apologize for the inconvenience and your experience with the Member Rewards program. After your recent purchase with KingSize, you were presented with a 30-day trial offer to try the Member Rewards program. You were under no obligation to accept this membership offer at the end of your recent order, and your purchase wasn’t contingent upon accepting the offer.

If we can assist with anything further or if we can help clarify anything about your information please call us at 877-526-5592 or email us at CustomerService@KingSizeMemberRewards.com. Our team is happy to help.

Thank you,
Berett
Customer Service

Rated 1 out of 5 stars

This is fraud

This is fraud. I did not know there was a fee involved which is automatically deducted every month. I don’t recall agreeing to this: it must be deceptively worded with the intent to SCAM. I have been a long-standing customer, but will no longer be shopping with this company.

December 10, 2021
Unprompted review
KingSize Member Rewards logo

Reply from KingSize Member Rewards

Thank you for your review, Virgina.

After your recent purchase with KingSize Member Rewards, you were presented with a 30-day trial offer to try the Member Rewards program. You were under no obligation to accept this membership offer at the end of your recent order, and your purchase wasn’t contingent upon accepting the offer.

We do apologize for any inconvenience. If you’d like to cancel your membership, please contact us at customerservice@kingsizememberrewards.com. We’ll process your cancellation, and you won’t see any further membership charges.

Happy Shopping!
Juleen
Customer Service Specialist

Rated 1 out of 5 stars

Dishonest business practices...

Scam. A $15 monthly fee for a "Rewards" program is absurd. Let alone for one where you must submit individual claims for your "Rewards".

The fees are mentioned at the end of the details in small type, I consider this to be a dishonest business practice.

When i asked King Size Direct (KSD) about this issue, they claim that the rewards program is run by a different company and it was out of their hands.

I am terminating any business with King Sized Direct.

So hopefully they'll enjoy that 15 bucks. It's the last they'll get from me.

December 7, 2021
Unprompted review
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We apologize for the inconvenience, Mark.

After your recent purchase with KingSize, you were presented with a 30-day trial offer to try the Member Rewards program. You were under no obligation to accept this membership offer at the end of your recent order, and your purchase wasn’t contingent upon accepting the offer.

We would be happy to issue a refund for you! Please get in touch with us by emailing CustomerService@KingSizeMemberRewards.com.

Happy Shopping!
Baillie
Customer Service Specialist

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