KingSize Member Rewards Reviews 86

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Unfortunately 1 is the lowest rating possible. I purchased a jacket for my son from King Size for Christmas and just discovered my credit card has been charged $16.95/mo for some membership subscripti... See more

Rated 1 out of 5 stars

I discovered I’ve been charged $16.95 every month since December 2024 for the King Size Direct Rewards program — something I never knowingly signed up for. The only “enrollment” I can imagine was c... See more

Rated 1 out of 5 stars

I noticed 5 months of $14.95 charges on my credit card from King Size Rewards, went to opt out, there website says log in to account, them from account drop down says go to cancel membership, no such... See more

Company replied

Rated 1 out of 5 stars

Please be aware that this company might slip that $14.95 charge on your account without your authorization or if they get that authorization it is through a deceptive practice. I will never purchase a... See more

Company replied

Company details

  1. Men's Clothing Store

Written by the company

SHOP AND SAVE WITH KINGSIZE MEMBER REWARDS KingSize Member Rewards helps you save more money when you shop at your favorite retailers. As a member, you get exclusive benefits like 10% back at our Family of Brands, including Woman Within, Roaman’s, Jessica London, Catherines, Ellos, Swimsuits For All, KingSize, BrylaneHome, OneStopPlus and FullBeauty Outlet. You'll also receive 5% back at 1,000+ Marketplace retailers and shipping and return shipping rebates to claim on your purchases. The foregoing are registered trademarks owned or licensed by FullBeauty Brands, Inc. or its Affiliates. 10% BACK AT KINGSIZE Earn 10% back at KingSize and our Family of Brands SHIPPING REBATES Claim shipping rebates on your Family of Brands and Marketplace purchases RETURN SHIPPING REBATES Claim return shipping rebates on your Family of Brands and Marketplace purchases 5% BACK AT MARKETPLACE RETAILERS Earn 5% back at 1,000+ retailers in the Marketplace SEE ALL RETAILERS SATISFACTION GUARANTEE No long-term commitment. Cancel anytime at www.KingSizeMemberRewards.com or by calling 877-526-5592. Our award-winning customer service team provides 24/7 support, designed to fit your schedule. HOW IT WORKS FAQ JOIN NOW


Contact info

1.2

Bad

TrustScore 1 out of 5

86 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

It’s a great program as someone like…

It’s a great program as someone like myself who shops at the site a lot it’s nice for them to reward and show they appreciate their customer with the program. Only issues I have is the fact when you order something you have to submit the information vs it picking up from the site automatically. Also I don’t really like that we have to pay for it each month. But really appreciate the site it’s saved my life a bunch of time :)

November 22, 2021
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We appreciate your feedback, Henry. A member from our customer service team will contact you shortly via email to discuss the details of your account.

If you have any questions, let us know. We're happy to help!

Happy Shopping!
Sarah
Customer Service Specialist

Rated 1 out of 5 stars

Never saw this came with a fee

Never saw this came with a fee. Looks like you got a free $16 out of my PayPal. I’ll dispute it and contact the BBB. Your pop up said sign up for rewards and get free shipping. Maybe explain that comes with a monthly charge. I won’t ever use your service again. Ordered 2 times from your company and you managed to mess them both up. One was for 2 pairs of sweatpants (sent the wrong size but I kept them anyways because they are sweat pants who cares) and one was a 4 pack of boxers and every pair of boxers was a different size (how the hell did you manage that?). Combine that with your dreadfully slow shipping that costs too much money and your terrible email support and you lost a customer for life.

October 19, 2021
Unprompted review
KingSize Member Rewards logo

Reply from KingSize Member Rewards

Thank you for your review, Mark. After your recent purchase with KingSize, you were offered a rebate for your shipping charges simply for trying a membership in our Member Rewards program. You were under no obligation to accept this membership offer at the end of your recent order, and your purchase wasn’t contingent upon accepting the offer.

We do apologize for any inconvenience. If you’d like to cancel your membership, please contact us by emailing CustomerService@KingSizeMemberRewards.com or calling 877-526-5592. We’ll process your cancellation and issue a refund.

Happy Shopping!
Juleen
Customer Service Specialist

Rated 1 out of 5 stars

I will never order from this place…

I will never order from this place again. I love the product I received; however, like so many others on here, I was scammed with a monthly $15 credit card charge for their rewards program that I didn’t authorize. This place is straight up FRAUD!

October 18, 2021
Unprompted review
KingSize Member Rewards logo

Reply from KingSize Member Rewards

Thank you for your review, Sean. After your recent purchase with KingSize, you were offered a rebate for your shipping charges simply for trying a membership in our Member Rewards program. You were under no obligation to accept this membership offer at the end of your recent order, and your purchase wasn’t contingent upon accepting the offer.

We do apologize for any inconvenience. If you’d like to cancel your membership, please contact us by emailing CustomerService@KingSizeMemberRewards.com or calling 877-526-5592. We’ll process your cancellation and issue a refund.

Happy Shopping!
Baillie
Customer Service Specialist

Rated 1 out of 5 stars

Full on Scam!

I never signed up for this, and was hit for $14.95/month. You should be ashamed of the way you do business. You are no different than a pick pocket on the street, you bunch of crooks. I will never spend another penny with your companies and will share with everyone I can about what a scam this is. Shame on you!

October 13, 2021
Unprompted review
KingSize Member Rewards logo

Reply from KingSize Member Rewards

Thank you for your review. After your recent purchase with KingSize, you were offered a rebate for shipping charges simply for trying a membership in our Member Rewards program. You were under no obligation to accept this membership offer at the end of your recent order, and your purchase wasn’t contingent upon accepting the offer.

We do apologize for any inconvenience. Please get in touch with our customer service team, and we will cancel your account and issue a full refund!

Happy Shopping!
Baillie
Customer Service Specialist

Rated 5 out of 5 stars

99 times out of 100 and i have ordered…

99 times out of 100 and i have ordered over 100 items, the items i have ordered are spot on. If you still buy those crappy pants from dockers or the "other" place that tear constantly, you are crazy. I still wear pants to work that i bought 7 years ago. They get washed every week. Color has faded a bit, but they are still dependable and have not torn or worn in the crotch area. Finally, good dependable clothes that last for us big guys.

August 19, 2021
KingSize Member Rewards logo

Reply from KingSize Member Rewards

Thank you for your review, Chris! With the Member Rewards program, you can receive 10% back and full shipping, just for shopping with KingSize!

If you have any questions, please let us know! We'd be happy to assist you!

Happy Shopping!
Baillie
Customer Service Specialist

Rated 1 out of 5 stars

Am waiting three months for items!

Am waiting three months for items!
Terrible delivery system

July 21, 2021
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We apologize for the inconvenience, Rosemary. Unfortunately, the KingSize Member Rewards program does not have access to order information, nor would you order directly from us. Please contact KingSize Member directly for any order inquiries.

If you have any questions about the Member Rewards program, please let us know! We'd be happy to assist you!

Happy Shopping!
Baillie
Customer Service Specialist

Rated 1 out of 5 stars

This "rewards" service is SCAM!

This "rewards" service is a complete SCAM.

They sign you up with promises of "savings", and then the proceed to charge you $16 month.

When you call the King Size company, they play dumb and insist that King Size Rewards is a completely different company.

SCAM. FRAUD. DISHONEST.

This should be shut down!

July 19, 2021
Unprompted review
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We apologize for the experience you received, Tommy. We would love to assist you with any issues you may have! Please contact us at CustomerService@KingSizeMemberRewards.com.

Rated 5 out of 5 stars

A terrific way to save money AND keep…

A terrific way to save money AND keep track of your purchases with KingSize. Very satisfied.

June 15, 2021
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We're so happy that you're satisfied with the KingSize Member Rewards program, Judd! If you ever have any questions, please contact us! We're available 24/7, including holidays, to help!

Happy Shopping!
Baillie
Customer Service Specialist

Rated 5 out of 5 stars

Getting ready to use on an order I…

Getting ready to use on an order I purchased today.

June 15, 2021
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We're so happy you are using your Member Rewards, Nancy! If you have any questions about the KingSize Member Rewards program, please let us know! We'd be happy to assist you!

Happy Shopping!
Baillie
Customer Service Specialist

Rated 1 out of 5 stars

First

First, I cannot find access to the check my rewards balance. Second, rewards expire too quickly to be used. Third, no one responds to emails or other correspondence. Fourth, I would like to cancel since I have to pay for it

May 24, 2021
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We appreciate your feedback, William! The Member Rewards gift codes do not expire. You can use them any time! I will reach out to you via email to confirm cancelation and ensure your gift codes are working correctly.

Happy Shopping!
Baillie
Customer Service Specialist

Rated 5 out of 5 stars

Excellent thing that fit right and true…

Excellent thing that fit right and true sized

May 22, 2021
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We appreciate your review, Robert! You can get 10% back and shipping rebates for the purchases made at KingSize through the Member Rewards program!
If you have any questions, please let us know! We'd be happy to help!

Happy Shopping!
Baillie
Customer Service Specialist

Rated 2 out of 5 stars

I'm unable to use the rewards

I'm unable to use the rewards, I've tried but it won't let me

May 21, 2021
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We can help you with that! I will reach out to you via email to ensure that your gift codes are activated.

If you have any questions, please let us know! We'd be happy to assist you!

Happy Shopping!
Baillie
Customer Service Specialist

Rated 5 out of 5 stars

So far everything I have ordered has…

So far everything I have ordered has exceeded my expectations.

May 21, 2021
KingSize Member Rewards logo

Reply from KingSize Member Rewards

Thank you for your review, Brian! You can get 10% back and shipping for all KingSize purchases and 5% back from the 1,000+ retailers in our Marketplace!

If you have any questions, please let us know! We're available 24/7 to assist you!

Happy Shopping!
Baillie
Customer Service Specialist

Rated 5 out of 5 stars

They have great clothes for the big man…

They have great clothes for the big man that lasts and does not shrink or fade much I am very satisfied with their products 😊

May 21, 2021
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We're happy if you're happy, Curtis! You can get 10% back as well as shipping for all KingSize purchases!

If you have any questions about the Member Rewards program, please let us know! We'd be happy to help!

Happy Shopping!
Baillie
Customer Service Specialist

Rated 5 out of 5 stars

great prices superb customer service…

great prices superb customer service help.

May 21, 2021
KingSize Member Rewards logo

Reply from KingSize Member Rewards

Thank you for your awesome review, Joseph! We're so happy that you've been utilizing your membership!

If you ever have any questions, please let us know! We'd be happy to assist you!

Happy Shopping!
La'Rae
Customer Service Manager

Rated 1 out of 5 stars

Your organization is the slowest when…

Your organization is the slowest when itcomes to shipping. I wait forever until my order arrives.

May 21, 2021
KingSize Member Rewards logo

Reply from KingSize Member Rewards

We apologize for the confusion, Mary. The Member Rewards program does not have access to order information, nor would you order directly from us. If you do have to return items to King Size, the Member Rewards program will provide a return shipping rebate.

If you have any questions about the Member Rewards program, let us know! We're available 24/7, including holidays, to assist!

Happy Shopping!
La'Rae
Customer Service Manager

Rated 2 out of 5 stars

Warning, might be a con with UPDATE

I never received the initial credit...that I know of. Hard to get a hold of these people. I am not sure what I am getting for the $16 that I have been charged since January. Did receive a $5 credit this month. Cancel it, it seems to be a con.
Update. 14min later. As you can see they replied by not trying to address my concerns (initial credit, program details, contact info) , but saying they would be happy to cancel me. Of course, they have taken several months of fees first.

May 21, 2021
KingSize Member Rewards logo

Reply from KingSize Member Rewards

Thank you for letting us know, Frank! I can definitely cancel your account for you! I will reach out to you via email to confirm that your membership was canceled.

Happy Shopping!
La'Rae
Customer Service Manager

Rated 2 out of 5 stars

Double charged my card for order not in…

Double charged my card for order not in stock. Then sent duplicate order, and charged me twice for unwanted garments. 😒

May 21, 2021
KingSize Member Rewards logo

Reply from KingSize Member Rewards

I'm sorry to hear about your out-of-stock order, Rachel! If you shop through the Member Rewards links, you can automatically receive a 10% rebate on your purchases from Kingsize!

If you have any questions about the Woman Within Member Rewards program, please let us know! We're available 24/7 to assist you!

Happy Shopping!
La'Rae
Customer Service Manager

Rated 2 out of 5 stars

I ordered two pairs of jeans only…

I ordered two pairs of jeans only received one. There was no email to say what happen, but they did only charge me for one. It also took over a month to get the one pair.

May 21, 2021
KingSize Member Rewards logo

Reply from KingSize Member Rewards

My apologies about your jeans, Eric! If you shop through the Member Rewards links, you can receive a 10% rebate on your purchases from Kingsize!

If you have any questions about the Woman Within Member Rewards program, please let us know! We're available 24/7 to assist you!

Happy Shopping!
La'Rae
Customer Service Manager

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