It’s a scam. They do not respect European legislation. It’s a Hong Kong based Chinese company. When you ask to return an article they try to make you pay an excessive shipping fee, as stated this is c... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
It’s a scam. They do not respect European legislation. It’s a Hong Kong based Chinese company. When you ask to return an article they try to make you pay an excessive shipping fee, as stated this is c... See more
Company replied
I recently discovered this brand and I am absolutely blown away. Finally, something truly fresh, original, and different from the usual, flat streetwear. I got the urban-samurai outfit (size 2XL) and... See more
Company replied
I initially ordered just one pair of pants because I wanted to test the quality before making a larger purchase. As soon as they arrived, I was genuinely impressed by the quality, fit, and overall d... See more
Company replied
Ordering and delivery went smooth. My package arrived in excellent condition. Ordered 2 shirts and a pants. The shirts fit great, with good quality. Pants was wider then expected, when using the onl... See more
Company replied
Inspired by urban trends and Japanese aesthetics, we create unique garments that combine style and comfort for an active lifestyle.
Toulouse, France
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The design is coming with nice colour and very good material. However, but not that major, the sizes are a bit too tight...it's preferable to order a size above your normal size for greater comfort.

Reply from Kirakuco
Good products, nice quality and customer services.
They do many promotions that can lead to very good prices.

Reply from Kirakuco

Reply from Kirakuco
I love the pants. Only Critic. The Leatherpart of the Belt String dissolved after three wasches. Better get rid of it or merge it better to the String. Beside that i love them. They are so comfy i even weare them in bed. Love the pockets because they are the same textile. that's the biggest plus for me.

Reply from Kirakuco
I bought 3 shirts and I like them all. The T-shirts are of good quality, thick and soft what wears really nice. Later I bought a pair of trousers. I would like to wear this every day. I really would like to recommend this shop. I aleays check the site for more :)

Reply from Kirakuco

Reply from Kirakuco
Great seller, punctual with shipping. The products are made with excellent materials.

Reply from Kirakuco
I am very disappointed with my experience with Kirakuco. The pants I received are made from extremely thin fabric, much thinner than it looked on the website. The material feels cheap and almost see-through, which is not what I expected based on the product photos.
What makes the experience worse is the return policy. If you want to return the item, you have to pay between €34 and €45 for shipping, which is almost as much as the product itself. This makes returning the item very unreasonable.
In my opinion, the product quality does not match the advertisement, and the high return costs make it very difficult for customers to shop safely.
I would not recommend buying from this store.

Reply from Kirakuco
A special grateful for the quality of the customer relationship of this company. My first purchase was too large and they send me quikcly a smaller one to find a solution.
.

Reply from Kirakuco
I made a few orders with Kirakuco and I am really happy with the service and the quality of the clothes (mainly trousers). I had once a problem with the size and they reacted very quickly, efficiently and with an excellent after sale service. I really can recommand their shop, product and services.

Reply from Kirakuco
I had an issue with the size fit and customer service was very kind and offered a great solution. Contact was friendly, professional and replies came swiftly. In all, good product and very good service. The delivery time is a bit long, but the distance from Hong Kong to Cologne is manageable.

Reply from Kirakuco
Fine clothes (but I’m waiting for a coupon)

Reply from Kirakuco
Good quality, modern design, good tracking option.
I already ordered again.

Reply from Kirakuco
My questions were answered quickly, and the issue was resolved promptly and with a focus on customer satisfaction. Returns were possible after a brief email exchange, though they had to be sent to Asia.
So I can only say that my experience was positive.

Reply from Kirakuco
Very good pants, good quality, quick delivery. Would love to buy again.

Reply from Kirakuco
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.