I am severely allergic to eggs, nuts and dairy and often react to food that claims to be “free from”. However I’ve never reacted to Kirsty’s food, not even slightly, and have been eating it for years.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Simple, healthy gluten & dairy-free ready meals, thoughfully created by Kirsty Henshaw. Since 2009, we’ve been devoted to creating free-from food that is delicious, nutritious and safe. It began when Kirsty's son's severe food allergies made it difficult to find healthy and safe meal options. Today, we’re proud to offer allergy-friendly meals that everyone can enjoy, without compromising on taste or quality. Every meal is carefully created in small batches, at our very own, purpose-built factory in Harrogate. We’re incredibly passionate about what we do, from creating nutritious meals to reducing our environmental impact and supporting local communities.
Contact info
Springfield Farm Business Park, Cold Cotes Road, Felliscliffe, HG3 2SG, Harrogate, United Kingdom
- hello@kirstys.co.uk
- kirstys.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Blows ‘normal’ versions of the dish out of the water!
I bought this, frankly expecting to be disappointed, as 'special' foods often do fall far short of fabulous... However, I absolutely devoured their Gluten-free & Dairy-free beef lasagne: all I can say is that it’s nothing short of miraculous that a GF&DF product can be that good. It blows ‘normal’ versions of the dish out of the water! I'm looking forward to seeking out the rest of the product range.

Reply from Kirsty's
The apple pie is absolutely amazing
The apple pie is absolutely amazing! I'm loving the apple to pastry ratio, as all other desserts are loaded with sugar & pastry, whereas these are not. Thank you! Highly recommend. I'm looking forward to trying more of the menu, definitely the cheesecake. I'm currently perusing other stockists. Keep up the good work!

Reply from Kirsty's
Can't think of anything positive to…
Can't think of anything positive to say. Instructions didn't cover 900 microwaves. Film would not peel off - had to cut. No taste of ginger or spring onion. I am thankful that it had been discounted in Morrisons. Barely worth discounted price of £2.40

Reply from Kirsty's
This is the most disgusting meal I have…
This is the most disgusting meal I have ever tasted .It tastes like vomit .Why is this allowed to be sold I’ll never know just look at others reviews too 🤮
Good taste and good quality.…
Tried most of the meals and really found them enjoyable and tasty. Would have given 5 stars, but like others, I did have a problem peeling back the film lid, but I do have a pair of scissors. What I will say to all of the negative reviewers is, if you want over spiced, salty, sauces overly laced with artificial flavourings and colourants, don't buy healthy food. Looking forward to trying more in the range. I will add, that other well known frozen food suppliers have very long best before dates, so what preservatives are in them, also tried a well known frozen sweet and sour chicken meal, so much artificial colouring, it was bright orange and quite sour. Don't knock healthy foods, so much flavour in competitors meals is artificial.

Reply from Kirsty's
Ghastly
Ghastly. I bought two Kirsty's meals for the first time. My daughter had the lasagne and I had the cottage pie. Both pretty awful and not cheap. I persevered for about a third of it and then had to chuck it. I never chuck food. Sloppy, tasteless, any taste was really off putting. This would certainly put anyone off being vegan. Never again.
Worst gluten free food ever
Have tried "Chinese" dishes from Kirstys on two occasions hoping the first was just unfortunate but no. The chicken in both lacked texture and flavour as did the sauce. If it contained ginger it was masked by a strange slushy mess. I have been coeliac for 18 years and this is the worst gluten free food I have ever tasted.
Who is deciding this is edible?
Who are the taste testers at Kirsty’s? Who decides that this food is suitable for human consumption? It’s such a myth that gluten free food is just horrible and we have to put up with it. The people at Kristy’s seriously need to do better for gluten free people.
Kirsty’s Luxury Apple Pie…
I bought Kirsty’s Luxury Apple Pie initially because my daughter became vegan and I wanted something to offer her as a treat when she visits. Being as there are 2 slices per pack I had the other slice. I was hooked. I’m not big on eating pastry so was pleasantly surprised to find I prefer the base. I love the apple topping as there is plenty of it and it’s in sizeable slices, topped with almonds. Each slice is very juicy and moreish (especially with ‘squirty cream’). I’ve been ordering at least one pack from Ocado every week for many, many months. If it’s on special offer I buy two packs. Because it’s a frozen product it’s easy to store and eat at short notice. ***** all round from me. Well done Kirsty’s.
what a horrible disgusting meal…
what a horrible disgusting meal !!!!!!!!!
I've had lots of Chinese dishes but this is the worse i have ever come across its gross !!!
I don't usually complain but this was so bad i felt i had to!!!
I rate this 0 out of 10
Absolutely horrible
Absolutely horrible. I've had other Free From Mac and cheese which have been really nice, but sadly not this one. It tasted horrible and seems to be lacking something 🤔 I threw it away which made be angry, it was so horrible. Plus it was very expensive, even more annoying. I'll never buy again 😭
Chicken Arrabiatta
Chicken Arrabiatta
The chicken looked like the bits you would throw away, and not much of it, which was fortunate as so disgusting
I had had a pasta bolognaise a week ago and wasn't too bad
But had previous very bad experience with chicken curry, again chicken was not only poor but looked uncooked
I had liked these products before and had hoped my last experience was a one off
Sadly not
I will not be buying any of these meals again
I had the chicken with ginger & spring…
I had the chicken with ginger & spring onion firstly couldn’t get film off then only 4 pieces of chicken in this slushy looking sauce would never have another one of there ready meals not nice at all.
Lentil Cottage Pie
Felt like I should leave a review due to all of the negative ones. These ready meals are quick and easy to make, taste good enough for a meal with such low calories. If you’re used to eating buckets of salt, you probably won’t like them. I don’t feel guilty after eating one and I know it’s a healthy quick option when I don’t have the energy to cook a full meal. Thanks!
Tastless!! A waste of money.
I have bought 2 of the ready meals,. the food is terrible
I had to throw both in the bin.
DISGUSTING
Chicken with ginger and spring onion.
Firstly you can’t cook there’s probably nobody called Kirsty involved you are a sham business sellin toxic inedible garbage.
WARNING DO NOT EAT THIS CRAP
Pizza was awful
Pizza was awful ! Macaroni cheese was vile . Couldn’t eat either
Kirstys pepperoni pizza
Kirstys pepperoni pizza- totally disagree with previous review that it was tasteless. It had a taste. Unfortunately that taste was like baby vomit. Couldn’t eat it.
Appalling food and customer care
Appalling food and customer care. Bought a ready meal, chcken with ginger & spring onion. There was more green pepper than anything else and should be described as such. Sent 1 message from website complaining. No reply. Sent reminder. No reply. Did chat message. Nothing. No telephone number anywhere online. Obviously not interested in customers contacting them and have no intention of replying. Will never buy again and hope others follow suit.
Sweet and sour chicken
Sweet and sour chicken. BLAND, WATERY, 3 SMALL PIECES OF CHICKEN. The worst food I've ever EATEN. avoid
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







