Kirsty's Reviews 

126
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, most reviewers were somewhat happy with their experience overall. Many consumers appreciate the wide product range, finding it beneficial for various dietary needs and allergies. People frequently praise the meals for being flavoursome and tasty, often highlighting their convenience and ease of preparation for quick meals. However, some customers noted dissatisfaction with the taste and quality of certain products. Several described meals as bland, tasteless, or having an awful smell and texture, leading some to discard them. Additionally, a few reviewers expressed concern about the lack of main ingredients like chicken and reported that portion sizes were sometimes too small.

What people talk about most

Product

Reviewers highlight positive aspects of product, particularly appreciating the variety of meals available... See more

Quality

Customers had ambiguous experiences with quality, with many reviewers praising the taste and convenience of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am severely allergic to eggs, nuts and dairy and often react to food that claims to be “free from”. However I’ve never reacted to Kirsty’s food, not even slightly, and have been eating it for years.... See more

Rated 5 out of 5 stars

Really enjoy the vegetarian meals. Full of flavour and very filling. Decent sized too. Even better when on special offer. These are perfect in winter. Yummy.

Rated 5 out of 5 stars

Have just discovered kirstys range of food tried the cottage pie first and know trying chicken katsu omg these foods are so amazing great flavour great value will be recommended please dont chan... See more

Rated 5 out of 5 stars

I enjoy a Chinese takeaway but it is difficult to find a gluten free option so I was keen to try this. I have to say that it was absolutely delicious with good pieces of chicken and perfect rice. It i... See more


Company details

  1. Food Manufacturer

Written by the company

Simple, healthy gluten & dairy-free ready meals, thoughfully created by Kirsty Henshaw. Since 2009, we’ve been devoted to creating free-from food that is delicious, nutritious and safe. It began when Kirsty's son's severe food allergies made it difficult to find healthy and safe meal options. Today, we’re proud to offer allergy-friendly meals that everyone can enjoy, without compromising on taste or quality. Every meal is carefully created in small batches, at our very own, purpose-built factory in Harrogate. We’re incredibly passionate about what we do, from creating nutritious meals to reducing our environmental impact and supporting local communities.


Contact info

3.5

Average

TrustScore 3.5 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.5

All reviews

(126)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

Vegan’s be warned

Vegan’s be warned. There is a frozen English student pizza available that is half vegan and the rest meat (pepperoni) slices. I cannot fathom why but “hey oh”. Italian in taste it is not.

November 12, 2024
Unprompted review
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Reply from Kirsty's

Hi Joseph, I'm so sorry you had a bad experience with our pizza. Kirsty's is not a vegan brand, we make gluten and dairy-free meals and pizzas. Some of our products happen to be vegan but our Pepperoni Pizza is not one of them. If you have any more queries about our products, please email us at hello@kirstys.co.uk

Rated 5 out of 5 stars

Delicious & thoroughly enjoyed!

First of all I really don’t understand where these negative reviews are coming from? I tried the chicken pasta bake and it was absolutely delicious. It’s also really nice to see how successful Kirsty has become and has done this all for her son. I am very much looking forward to trying more of the range!

October 19, 2024
Unprompted review
Rated 1 out of 5 stars

I was looking forward to having this

I was looking forward to having this. Gluten free, lactose free cheese. Brilliant.
No, now wish I had never bothered. It was completely and utterly tasteless. Needless to say I won't be buying this again. My packet plant cheese is wonderful compared to this. At least it tastes like cheese.

November 5, 2024
Unprompted review
Rated 2 out of 5 stars

Awful

I really do not understand why this brand is even on the supermarket shelves. Total mystery to me. I tried this dish and it was bland beyond belief. It’s a total rip off. I could make better dishes myself and now wish I had. Dreadful.

October 26, 2024
Unprompted review
Rated 4 out of 5 stars

Sweet and sour

The meal was sweet & sour chicken which could have been delicious, but it just wouldn’t come out of the sleeve, when I eventually tore it off I found the sauce had leaked out so made the meal very dry unfortunately. If I do buy it again I will certainly remove the sleeve in Morrisons before I purchase it.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Such Tasty Food

Such Tasty Food. So easy to microwave for a quick lunchbreak meal or even oven cook to eat at home. Lovely packaging and a good price.
Such a variety- very flavorful. Just Yummy. Thank you Kirsty

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

I have to say I am so glad I tried…

I have to say I am so glad I tried Kristy’s GF meals. I was a bit unsure at first as they are quite expensive but as they were on offer I thought I’d try them and I’m so pleased I did. The sweet and sour was delicious and since then have tried a few more. I found them all really filling and tasted good. The ingredients are healthy which is a real bonus as well. Thankyou Kirsty for producing these for those of us with Coeliac disease.

September 24, 2024
Unprompted review
Kirsty's logo

Reply from Kirsty's

Thank you so much for giving Kirsty's a try and for sharing your wonderful feedback! We're delighted to hear that you enjoyed the Sweet and Sour Chicken and other meals. We know how important it is to find gluten-free meals that are both tasty and filling, so it means a lot to hear that we've met your expectations. We're also really proud of our healthy ingredients, so we’re glad that’s been a bonus for you! Thank you so much for your support.😊

Rated 5 out of 5 stars

Tasty Kirsty's Mac & Cheese…

I enjoyed the Kirsty's Mac & Cheese with Gluten free crumb, Bargain at only £2 each on offer in Tesco. I have stocked up my freezer to enjoy after work.

September 19, 2024
Unprompted review
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Reply from Kirsty's

Hi Michelle, Thank you so much for your lovely review! We're thrilled to hear you enjoyed our Mac & Cheeze, and it's fantastic to know you've stocked up! We really appreciate your support!

Rated 2 out of 5 stars

Not good Co-op

I honestly don't know why the co-op has decided to change their ready meal brand to this, although it seems like a bigger portion, I found it tasteless, the only way to describe is, rice with a watered down tomato sauce on it and to top it off, two tiny bits of chicken covered by massive bits of green pepper

September 20, 2024
Unprompted review
Kirsty's logo

Reply from Kirsty's

Hi Joann, thank you for taking the time to share your feedback. This is not the standard we expect at all, please could you send an email to hello@kirstys.co.uk and we will investigate this further.

Rated 5 out of 5 stars

I love kirstys

I love kirstys. I am GF, LF and Soya free. The food made has offered me so many things I couldn't previously have. Thank you so so much Kirstys! :)

September 8, 2024
Unprompted review
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Reply from Kirsty's

Hi Emma, Thank you so much for your lovely 5-star review! We're absolutely delighted to hear that our meals have made such a positive difference for you. It's our mission to create delicious options for those with dietary restrictions, and knowing that we've been able to offer you more choices is incredibly rewarding.

Thank you for your support and for choosing Kirsty's! We’re so happy to be a part of your journey. 😊

Rated 5 out of 5 stars

exceptional good food

We are in the process of replacing our kitchen so we had a look out for meals that are easy to prepare. We have no allergies and don’t go out of our way to source gluten free food. The chicken sriracha meal and the sweet and sour chicken dishes are exceptional good. Food of flavour, lovely moist chicken, sweet peppers and the rice is perfect. Follow instructions, we left the dish stand for a minute, and I’m convinced this payed off in the quality. Currently checking out other dishes which are available in a number of UK supermarket outlets, Tesco, Morrisons for example.

September 2, 2024
Unprompted review
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Reply from Kirsty's

Hi John, thank you so much for your fantastic review! We're thrilled to hear that our meals have been a convenient and delicious option while your kitchen is being replaced. It’s wonderful to know that you enjoyed our Sriracha Chicken and Sweet and Sour Chicken dishes—the flavour and quality are things we work hard to get just right.

We hope you continue to enjoy exploring the rest of our range, and we're excited to hear what you think of our other dishes!

Rated 5 out of 5 stars

We Love Kirstys!

We love Kirstys! Being milk and gluten free is fantastic for people who are intolerant to both. Real life savers! Great quality as well :D

August 26, 2024
Unprompted review
Kirsty's logo

Reply from Kirsty's

Hi Peter, thank you so much for your wonderful feedback! We’re thrilled to hear that you love our meals. Providing delicious options for those who are both dairy and gluten intolerant is something we’re passionate about, so it’s fantastic to know that our efforts are making a difference.

We’re also delighted that you find the quality to be great—that’s exactly what we aim for! Your support means the world to us, and we’re so glad to have you as a fan of Kirsty’s. 😊

Rated 5 out of 5 stars

Kirstys meals saved my life!

I found out I had an allergy to soya aswell as other things I was in hospital for 3 weeks nearly died... the hospital kitchen couldn't feed me and were starving me.

My partner and mum found kirstys meals and brought them in for me!

If it wasn't for them my nutritional blood work wouldn't of got better and they were so delicious and beautiful.

I'm so grateful to kirstys for helping my recovery

I don't understand the negative reviews the meals are amazing

August 14, 2024
Unprompted review
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Reply from Kirsty's

Hi Ruth, thank you so much for sharing your incredible story with us. We are truly moved to hear that our meals played a part in your recovery during such a challenging time. Our customers health and well-being are what we care about most, and knowing that we could support you when you needed it the most means the world to us. ❤️

Your positive experience is a reminder of why we do what we do. Thank you so much for your kind words and support—we’re so glad to have been a part of your journey back to health.

Rated 2 out of 5 stars

I'm always disappointed when I try a…

I'm always disappointed when I try a meal, the packaging is lovely but the food is tasteless, dry, lacking seasoning and very sparse. I would say it's one of the worst GF ready meals I've had. Just disappointing.

September 1, 2024
Unprompted review
Kirsty's logo

Reply from Kirsty's

Hi Ruth, thank you for taking the time to share your feedback. We’re sorry to hear that our meals didn’t meet your expectations. While we aim to provide delicious and satisfying options, we understand that our meals may not be to everyone’s taste.

Your comments regarding the taste, seasoning, and portion size are important to us, and we’ll be sure to share them with our development team. We’re always striving to improve, and customer feedback is invaluable in helping us do so.

We appreciate you giving us a try and hope that you might consider trying other options from our range in the future.

Thank you again for your honesty.

Rated 5 out of 5 stars

I have to say I'm quite shocked at the…

I have to say I'm quite shocked at the negative reviews. I only recently discovered Kirsty's ready meals but have found them to be very tasty and very filling. Great value for money. It's all prepared for you! Seriously you can't please some people. I will continue to buy them, enjoy them and be thankful I discovered them. Thank you 😊

August 19, 2024
Unprompted review
Kirsty's logo

Reply from Kirsty's

Thank you so much for your kind words and support!❤️ We're thrilled to hear that you've enjoyed our ready meals and found them both tasty and filling. We understand that tastes can vary, but hearing from satisfied customers like you truly makes our day.

Rated 5 out of 5 stars

Compare carefully!

I have tried various items across the range and I think this company have 'thought carefully' (as written on their packaging) about high quality ingredients as well as health concerns. I think their products taste fantastic - I suspect many negative reviewers are comparing these healthier options to their usual high fat, high sugar, high salt ready meals! Please be fair in your comparisons, look at the labels!

August 29, 2024
Unprompted review
Kirsty's logo

Reply from Kirsty's

Thank you so much for your 5-star review! We're delighted to hear that you've enjoyed a variety of our ready meals and appreciate the care we put into selecting high-quality ingredients. Thank you for your support and for choosing Kirsty's!

Rated 1 out of 5 stars

Why do all Kirsty's ready meals taste so bad?

I don't know how Kirstys has such a stranglehold over Tesco. All the Kirstys products taste dreadful. I've tried them all at some point in the hope there's at least one decent one. At least Sainsburys has some of their own brand gluten free meals which are 1000% times better than Kirsty's but at Tesco other options are limited if any. Tesco really needs to ditch Kirsty. I wish I lived closer to Sainsburys but unfortunately Tesco is my local. How do they manage to make the food taste that bad?

August 20, 2024
Unprompted review
Kirsty's logo

Reply from Kirsty's

Hi, I'm so sorry to hear you were disappointed with our meals. Please could you drop us an email at hello@kirstys.co.uk and we will make sure this gets looked into further.

Rated 1 out of 5 stars

Poor packaging, mediocre food

I bought 'Chicken with Ginger & Spring Onion' as it was on offer. Big mistake not to have read reviews first. The film was a real struggle to remove and, frankly, the meal wasn't worth the effort. Pretty tasteless. I won't buy Kirsty's meals again.

August 7, 2024
Unprompted review
Kirsty's logo

Reply from Kirsty's

Hi Karen, I'm so sorry to hear you were disappointed with our Chicken with Ginger & Spring Onion meal. Please could you drop us an email at hello@kirstys.co.uk and we will make sure this gets looked into further.

Rated 5 out of 5 stars

Omg the mac and cheeze was amazing I…

Omg the mac and cheeze was amazing I had hard time finding an alternative to being lactose free not lot of things out there for people like us I would suffer with it make my belly in pain when I was younger pretty silly I know but since getting older can't do it to myself anymore belly pain and on the loo not good to anyone so started to buying kirstys products easly say feel better for it but the mac and cheeze definitely a firm favourite now and will definitely buy more it's light no more hurty belly never tasted any thing as good as this range but I can't get hold of your pizza's in any of the supermarkets so please start doing loads of them want to try them all thanks Milly

August 4, 2024
Unprompted review
Kirsty's logo

Reply from Kirsty's

Thank you for your 5-star review Milly!! We are so glad to hear that you are feeling better after switching to our meals. We never tire of hearing about how our meals make a difference to our customers!❤️ You can find our pizzas in Asda & Tesco.

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