I had a billing question and contact support. They replied quickly and explained things clearly. The app works well, and I was the customer service.
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To be honest the best dating collection they got i seen so far compare with other apps .While many web pages have difficulty share contacts , people not trust each other. Kismia people on the dating a... See more
After being on this app for 6 months, NO ONE RETURNS MESSAGES. The app then sets you up for an auto-renewal. By the time you become disgusted with another useless dating site. They have you billed fo... See more
Company replied
The experience was good easy to access the profiles and meet different people. It's just a pity that not all man there needs love others are scammers others are selling whatever others just liers, whi... See more
Company details
Written by the company
Kismia is a secure online dating platform available for over 20 countries on Android, iOS and web. It has been uniting the hearts of millions of couples from all over the world for 10 years now. Within this period, more than 51 million people all over the world have signed in to our website and installed our app. From the technical viewpoint, it processes tens of thousands of requests per second, terabytes of secure data and over 50 high availability microservices. With the help of AI, we are always improving the security of our user data, their confidentiality and safety. The neural network is learning from the already available information and always improving in the process, which helps track unusual user behavior at the registration stage, evaluate the risk factor and help safeguard the users from fraudulent activity. To verify the identity of users on the platform we use photo verification and the computer vision model. Do not be lonely in your city. Meet someone with Kismia right away. Create an account and find the love of your life to build a truly happy and long-term relationship in reality. It starts with a conversation. Join now & browse matches you’re truly compatible with!
Contact info
United States
- support@kismia.com
- kismia.com
4.3
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Obvious Scam
If there was an option to put No stars, I would choose that. Fake engagements from "people" obviously bots. Do not waste your time. Any good review you see about this site is coming from their staff.
July 9, 2024
Unprompted review
Reply from Kismia
Hello, Jason! We would like to point out that our website is for dating purposes only and has never been associated with scam. We don't use bots because we value live communication. That's why we created the automatic greetings feature, which helps you make the first step. To get answers faster, just send messages first or reply to those who are online now! Also, all comments are left from real users who have used our platform. Unfortunately, not everyone can find a perfect match, however most users are happy with the service provided. If you still have questions, please contact us at support@kismia.com - we will be happy to help you!
Crap site only 3 women in town they…
Crap site only 3 women in town they charge for premium, them if you want to see your likes they charge you for gold , don't waste your money to be charged twice just to find out that most of the women live on the east cost or west cost
July 5, 2024
Unprompted review
Reply from Kismia
Hello, Ronald! We offer different service packages with different subscription benefits and different prices. Each user chooses which features they need. Now you can write to all Premium users absolutely free of charge! The search for interlocutors is based on your geolocation. Please authorize access for a more accurate search. If there are few users in your city, the system will display interlocutors from nearby cities. If you still have questions, please contact us at support@kismia.com - we will be happy to help you!
The assistance service helped me solve…
The assistance service helped me solve a problem. I am grateful for it.
July 5, 2024
Unprompted review
I am happy because my problem has been…
I am happy because my problem has been solved.
I recommend
July 2, 2024
Unprompted review
Thank you Alina for your quick help in…
Thank you Alina for your quick help in resolving the misunderstanding with payment.
June 27, 2024
Unprompted review
I found someone special on this website…
I found someone special on this website very quickly and we are still happily together
Many thanks Kismia
May 26, 2024
Unprompted review
I have found the ladys on this site…
I have found the ladys on this site none responsive to there own Questions which is very strange out of 50+ messages on my account I think these accounts are bots I had fake contact numbers with no explanations I do not think these ladys are real woman and if they are they are only there to earn a living not looking for love. A billion %
June 16, 2024
Unprompted review
Reply from Kismia
Hello, Michael! On our website all users are real people who register to find new acquaintances. Many people are afraid to start a conversation first and activate the automatic greeting service. If you are bothered by this option - you can contact our support team, and we will be happy to help you turn it off.
Kismia is good on customer service and…
Kismia is good on customer service and like any other find love app kismia tops the chat for me
June 18, 2024
Unprompted review
Excellent good location
Excellent good location, you can communicate with all people and very good customer service
June 13, 2024
Unprompted review
I am thankful for the work that was put…
I am thankful for the work that was put in to build this great app.
And the customer service is really great
They assess your problem and deliver accordingly
June 11, 2024
Unprompted review
The experience was good easy to access…
The experience was good easy to access the profiles and meet different people. It's just a pity that not all man there needs love others are scammers others are selling whatever others just liers, which makes one to be on the app for a long time. But thank God there are those who really want a good relationship. So thanks for the experience keep it up. I met someone and it's promising to be a good relationship.
April 17, 2024
Unprompted review
Wonderful Results @ Kismia
I have used other dating applications over the years but Kismia is the best I have ever used. I have never had so many positive results with online dating.
May 21, 2024
Unprompted review
Another fake money grabbing site don’t…
Another fake money grabbing site don’t sign up
May 19, 2024
Unprompted review
Reply from Kismia
Hello, Hazel! All our users can use our website for free! However, many features become available after the subscription is activated. You can freely contact all Premium users, moreover, as a non-Premium one, you can always send the short ice-breaking message on our website!😉
Five Star provided for Customer Service
This platform is intended for five-star customer service from Kismai agents. However, please be aware that some users may try to scam people. Don't be discouraged from using the app though.
May 8, 2024
Unprompted review
Great experience and helpful customer…
Great experience and helpful customer service
May 7, 2024
Unprompted review
Very detailed in the selection process
Very detailed in the selection process, meeting women that are in line with my profile.
May 2, 2024
Unprompted review
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