KitchBoom Reviews 

115
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I recently bought a bone china tea set from Kitchboom, and I'm absolutely in love with it! It's lightweight yet sturdy, with cups that feel just right—delicate but not fragile. They hold heat well. H... See more

Company replied

Rated 5 out of 5 stars

Once again, stunning quality products and service. I bought many products from here and I was pleased everytime. Recently bought a decanter as a wedding gift for some friends and they absolutely loved... See more

Rated 5 out of 5 stars

The team at Kitchboom have gone above and beyond! I placed my first order a few weeks ago. Unfortunately the delivery was left on my doorstep. To our horror it had gone missed. The team advised... See more

Company replied

Rated 5 out of 5 stars

Speedy reply customer service, which helps a lot, I managed to buy cutleries and glasses, very good quality. Like everyone, when you buy online, I had my doubts, however as I said the customer servi... See more

Company replied

Company details

  1. Countertop Store
  2. Cutlery Store
  3. Kitchen Supply Store

About KitchBoom

Written by the company

KitchBoom is your number one source for having the most elegant dining experience. We're dedicated to giving you the very best of kitchenware, dinnerware, teaware and glassware products with an emphasis on luxury, fine materials and sophistication. Whether you're looking for the best dinnerware, glassware or tableware, unique cutlery or hand-painted tea sets, you can have all the elegance you're used to from us.



Bone China Dinner Sets

Dinner Set

Bone China Tea Sets Tea Set

Bone China Tea Cups

Tea cups

Stainless Steel Cultery | Gold Cutlery | Silver Cutlery

Cutlery

Stainless Steel Utensils | Kitchen Utensils

Kitchen utensils





KitchBoom


Dinnerware for Dining in Style

Whether you're enjoying a family dinner or entertaining guests, the best dinnerware can transform a meal into an occasion. KitchBoom offers a wide range of materials and designs for all budgets. Does your taste run to stoneware or ceramic, glass or bone china, or would you prefer handmade porcelain? We have plates, bowls and dinner sets in designs ranging from minimalist white to traditional willow pattern to marble effect.

To go with your elegant crockery, you'll also want best quality cutlery . We offer gold, black and silver cutlery sets, in traditional and contemporary designs, made of materials ranging from stainless steel to titanium. 



Teaware for Traditional Afternoon Tea

Nothing says elegance like a traditional afternoon tea, and KitchBoom offers a wide range of teacups and coffee cups. Choices range from best bone china teacups to fine porcelain or ceramic, decorated in styles from floral to marble. Our teapots, similarly, range from floral bone china to iron teakettles, while we have coffee presses of glass, steel or aluminium.

Besides individual cups and teapots, we also supply a wide choice of bone china afternoon tea sets. Most are made in traditional designs, evoking country house parties, but if your tastes run more to modernism, we have a number of options.

This is merely a brief summary of the ways that KitchBoom can help your home dining have all the elegance you're used to. Browse the website for more details, or get in touch with us for more information.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

115 reviews

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4.7

All reviews

(115)

3 reviews in the last 12 months

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Rated 2 out of 5 stars

Be Very Careful!

Although I absolutely loved my new wine glasses - I didn’t even get to use one of them as, upon receipt, when gently hand washing them, one of the stems broke cutting 2 of my fingers badly - so disappointed - hence the reason for only two stars - that being said I’m enjoying using the one that remains intact!

December 21, 2021
KitchBoom logo

Reply from KitchBoom

Dear Jane,

We are really sorry to see your review and that you had such an experience while washing your glasses.

These glasses are fine crystal and need extra care when handling. While holding the stem we advise not to put pressure on the outside of the glass to remove stains, instead the sponge should grab simultaneously the inside and outside of the glass.

Once again we are extremely sorry for your injury and please do email or call us at anytime and we will always be here for you.

Kind regards,
KitchBoom Team

Rated 5 out of 5 stars

Tea Set

I previously ordered golden cutlery and now tea set, the design and the quality are phenomenal. Amazing shop!

December 15, 2021
Rated 1 out of 5 stars

Disappointing

I really wanted to like the gold cutlery set with marble handles that I ordered as a present. I do admit my expectations were high given the price point. The cutlery set was made of very thin metal, the finish at the joints wasn’t great and some handles were loose. Definitely a set for show rather than actual use. It’s a shame because the set was beautiful but poor quality. Disappointing especially as it’s not cheap.

December 13, 2021
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Reply from KitchBoom

Dear Lynne,

We are extremely sorry to see your review.

We apologise if you received a defected set. This cutlery is one of our best sellers, made from high quality 18/10 stainless-steel and hand finished with beautiful handles.

We guarantee that they are perfect for long term use, if any of the sets you received has loose handles, kindly report it to us by emailing returns@kitchboom.com and we will be more than happy to return or exchange them for you.

We are sorry for the inconvenience. If you wish to discuss this further we are always available to find the best possible solution for our valued customers.

Kind regards,
KitchBoom Team

Rated 4 out of 5 stars

Lovely Products

Placed two orders each for 2 cups and saucers, the products are really nice, coming from China the delivery time was as expected.

December 9, 2021
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Reply from KitchBoom

Hello Linda,

Thank you so much for your lovely review.

We are very glad to see that you like your cups and that you think they are beautiful. We are currently not selling these items anymore as we have recently renovated our collections, with all products being uniquely designed by us. We hope you will check them out and we really look forward to seeing you shopping with us again soon.

Kind regards,
KitchBoom Team

Rated 5 out of 5 stars

Plates

Excellent quality

December 8, 2021
KitchBoom logo

Reply from KitchBoom

Good afternoon,

We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you.

Kind regards,
KitchBoom Team

Rated 5 out of 5 stars

Lovely products

Lovely products, ordered the walnut chopping boards such a lovely design.

December 8, 2021
KitchBoom logo

Reply from KitchBoom

Dear Julie,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

Kind regards,
KitchBoom Team

Rated 5 out of 5 stars

This was a Christmas gift for my…

This was a Christmas gift for my sister. She picked it out and I like it too!

December 7, 2021
KitchBoom logo

Reply from KitchBoom

Dear Barbara,

Thank you so much for the 5-star rating. We're happy that you're happy and we hope to see you shopping with us again soon.

Kind regards,
KitchBoom Team

Rated 4 out of 5 stars

Never received my order

Received my order eventually after issues with delivery. Kitchboom done everything they could to rectify the issue

December 7, 2021
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Reply from KitchBoom

Dear Paige,

We are sorry to see your review.

We have checked your order and please rest assured, it will be with you tomorrow.

If you have any question regarding your order, kindly contact our 24/7 customer service on 020 3239 4442 or email us using the link https://kitchboom.com/pages/email-us

Kind regards,
KitchBoom Team

Rated 1 out of 5 stars
KitchBoom logo

Reply from KitchBoom

Dear Lorraine,

We are very sorry to see your review that you are not happy with your purchase.

We work very hard to offer the best quality products to our customers and we do our best to price them as reasonable as possible for the quality we make.

If this time you were not happy with the item you purchased, we do offer a 14 days return policy and once the product is received we will refund you within 24 hours, If you wish to return your item, kindly email returns@kitchboom.com and our team will be happy to help with your return.

We do hope to see you again in the future and hope you have a lovely weekend.

Kind regards,
KitchBoom Team

Rated 5 out of 5 stars

I have bought many items from Kitchboom…

I have bought many items from Kitchboom and I can't recommend them highly enough. Fast delivery, quality products and good value for money. Fantastic company.

December 3, 2021
KitchBoom logo

Reply from KitchBoom

Dear Fiona,

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

We're happy that you're happy, and we're looking forward to seeing again soon.

Kind regards,
KitchBoom Team

Rated 5 out of 5 stars

Thank you Kitchboom team.

The team at Kitchboom have gone above and beyond! I placed my first order a few weeks ago.

Unfortunately the delivery was left on my doorstep. To our horror it had gone missed. The team advised the process of what needed to happen (reported to the relevant delivery agent)

I am delighted to receive our goods today and look forward to filling the glass with a cocktail.

Thank you again. (A very happy customer)

December 3, 2021
KitchBoom logo

Reply from KitchBoom

Dear Sarah,

Thank you so much for the 5-star review. We will share this with the team to let them know to keep up the amazing work.

We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Kind regards,
KitchBoom Team

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