Kotura Reviews 64

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Cannot fault the service or help given. Had a few difficulties in placing order so rang customer services and it was all sorted in minutes, order placed and order delivered in super quick time! This i... See more

Company replied

Rated 5 out of 5 stars

Ordered the Rough Rider folding Chefs knife on the Thursday evening and it arrived on the Sunday morning. It’s a great value knife for a very reasonable price and would recommend it to anyone consider... See more

Company replied

Rated 5 out of 5 stars

Great service and even though I got the address wrong by missing out my house number. They rectified my mistake by emailing me to ask. It then took a couple of days to arrive. Well chuffed and my gf l... See more

Company replied

Rated 5 out of 5 stars

Ontario folding knife. Previously bought the folding bread knife for our motorhome as standard bread knifes are too long for the cutlery tray. Made in China but have to say both knifes excellent qual... See more

Company replied

Company details

  1. Countertop Store
  2. Kitchen Supply Store
  3. Knife Store

Written by the company

We specialise in the sale of quality kitchen knives and outdoor cookery tools. We also sell related equipment. Excellent products at great prices. Across our full range - if we sell it, you can depend on it being of top quality. We too shop online, so we understand the importance of a reliable supplier. We are that reliable supplier - we are real people, who want you to have a no-problem shopping experience at Kotura.uk We are based in a real office near Cardiff, South Wales, with our stock on the shelf in our warehouse, ready to go. We ship our products using either Royal Mail, DPD or UPS, which ensures that they'll get to you swiftly. If you have any queries about our range of products, give us a call, or send us an email. We're here on the phone 029 2167 1423 Monday - Friday 0900 - 1730 Our email support (support@kotura.uk) is always available - you'll get a speedy answer during office hours, or the next working morning if you mail us in the evening or weekend. Reliable shopping at kotura.uk


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

64 reviews

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Rated 5 out of 5 stars

Good quality,fast delivery

Good quality, very good quality, well packaged, quick dispatch and fast delivery!

December 19, 2025
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Reply from Kotura

Thanks for taking the time to leave such a great review. We really appreciate it. Thanks for shopping at Kotura UK and we hope to see you again in the future.

Rated 5 out of 5 stars

Cheaper than elsewhere

Cheaper than elsewhere. Quick delivery

August 14, 2025
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Reply from Kotura

Thank you very much for your review. We try to ensure that our products are of the best quality and have great pricing. We're delighted you had a '5 Star' experience and hope to see you again in the future!

Rated 5 out of 5 stars

Ontario folding knife for camping etc

Ontario folding knife. Previously bought the folding bread knife for our motorhome as standard bread knifes are too long for the cutlery tray.
Made in China but have to say both knifes excellent quality and sharp

August 19, 2025
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Reply from Kotura

Thanks for your kind review. These Ontario folding kitchen knives are absolutely superb for the motorhome and campsite. We're delighted you are pleased with them. Thanks for shopping with us!

Rated 5 out of 5 stars

A good present.

August 11, 2025
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Reply from Kotura

Thank you for taking the time to leave a review. We are delighted that you got the gift you needed from us. We hope to welcome you back in the future!

Rated 5 out of 5 stars

great knifes

great knifes
quick delivery

July 21, 2025
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Reply from Kotura

We're glad you were pleased with your experience with us. We always aim to get our orders out to our customers as soon as possible. Thanks for leaving us a review!

Rated 5 out of 5 stars

Very fast dispatch of purchase

Very fast dispatch of purchase - was sent within few hours. Goods as described.

November 27, 2024
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Reply from Kotura

Many thanks for your great review. We aim to get our orders out by around 17:00 on the day of purchase (Monday to Friday) meaning that our couriers can often deliver next day. We're delighted that everything went well. Thanks! Kotura UK

Rated 5 out of 5 stars

The company did everything to supply my…

The company did everything to supply my ordered goods, but delivers (UPS, DPD) unfortunately working like amateurs and lied me many times. I am very happy with my order. I warmly recommend the Kotura Company.

September 9, 2024
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Reply from Kotura

Hi Paul, Many thanks for you kind review. We're sorry for the aggravations with the courier and we'll take that feedback on board. We hope to see you again in the future. Kotura UK

Rated 5 out of 5 stars

A quality item from a reliable seller

A quality item from a reliable seller, quickly and safely dispatched no fuss, a pleasure to do business. Thank you.

April 26, 2024
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Reply from Kotura

Thank you for your order and choosing Kotura. We’re delighted that you are hapoy and hope to see you again in the future. Kotura

Rated 3 out of 5 stars

OK by DPD

OK by DPD, no better that expected

April 30, 2024
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Reply from Kotura

Morning, thanks for your review of DPD. We hope that overall you had a five-star experience with Kotura. I have checked and can confirm that we despatched the order on the day you placed it. DPD planned to deliver it next-day but you used their online system to request a delivery two days later. DPD then delivered it on the day you requested. We hope you were happy with this overall and thank you for your order! Kotura

Rated 5 out of 5 stars

Good quality knives and a very…

Good quality knives and a very reasonable price for the starter kit

January 2, 2024
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Reply from Kotura

Thank you for you review. We work to try and bring the best quality kitchen knives at great value so we're delighted that you are happy. We hope to see you again in the future. Kotura.

Rated 3 out of 5 stars

The order is a present so I can`t…

The order is a present so I can`t comment on the product, but it looks fine. My issue is with age verification. I am 82 years old and don`t do photo ID etc. as I don`t know how. I phoned and spoke to someone on the order and we agreed I would cancel and refund. However, you then e-mailed me to say my purchase was out for delivery and ID was done when this occurred. I could find no way to contact you by phone and was left hanging. Even after delivery I was still being e-mailed asking for ID. Suggest you have a customer contact!

December 7, 2023
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Reply from Kotura

Thank you for your review. We're sorry that you were frustrated with this order. Initially our systems had a problem verifying you but we were able to age-verify you with a backup system via the Electoral Register.

Once we mailed you to confirm you would have been able to contact us on the number you used the first time to call us.

If you would like to return the order for a full refund then we can organise a free return for you. We can be contacted on 029 2167 1423 and are available every weekday between 09:00 and 17:30.

Thank you for your order. Kotura.

Rated 5 out of 5 stars
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Reply from Kotura

Thank you for your kind review Matt. We try and be available for all of our customers on the phone and also e-mail. We're a real business and glad we were able to make you happy. Thanks again, Kotura.

Rated 5 out of 5 stars

Amazing quality knives at a very…

Amazing quality knives at a very affordable price

November 16, 2023
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Reply from Kotura

We're delighted that you are happy with your experience with us. Thank you for the review. Hope to see you again in the future! Kotura

Rated 3 out of 5 stars

Good product, competitive price, damaged packaging!

The Victorinox chefs knife arrived promptly and the price was competitive, however, as the item was a gift for someone, I've was very disappointed that it arrived with the Victorinox packaging split and damaged.

October 31, 2023
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Reply from Kotura

Thank you for your review. We're sorry that the packaging arrived damaged. We weren't aware of this until you posted your review.

We've been in touch to offer you a free replacement to be sent out today but respect that you've already gifted the item. We hope the knives are performing well and looking great.

We would love to see you back at Kotura in the future and are always here on mail or the phone for any queries or concerns. Best wishes, Kotura.

Rated 5 out of 5 stars

Great delivery service

This was bought as a gift for my son. He was delighted with it. Super fast delivery.

October 25, 2023
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Reply from Kotura

Thank you for your lovely review and we’re thrilled your son was delighted with it. Hope to see you again! Kotura. 😀

Rated 5 out of 5 stars

Amazing Nakiri knife

Amazing Nakiri knife, very fast delivery

September 13, 2023
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Reply from Kotura

Thank you for your kind review. Getting orders quickly out of the door is a real focus for us so we're glad your delivery was fast! Thanks for shopping with us. Kotura.

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