Kitchen Economy Reviews 

268
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Delivery and installation quickly arranged, despite being mid December. This meant I had a working cooker for Christmas, very happy with the service

Rated 5 out of 5 stars

Went over to KE, very helpful but not pushy, found exact fridge freezer, great price, asked for it to be delivered, first they said next Tuesday which isn't bad, then said, they could do it later toda... See more

Rated 5 out of 5 stars

Excelling, service from Kitchen Economy. Glad I decided to support the smaller business instead of the big retailers. Easy purchase, quick delivery and faultless service by their fitter, Jason. Wha... See more

Rated 5 out of 5 stars

First time using this company but won’t be our last. We wanted a replacement freestanding cooker but found it very difficult to view cookers anywhere else. They had a good range of cookers in their s... See more

Company details

  1. Kitchen Supply Store

Information provided by various external sources

White goods and appliances from Kitchen Economy. Buy your kitchen appliances online using our website, or visit our shop in Cardiff, South Wales.


Contact info

5.0

Excellent

TrustScore 5 out of 5

268 reviews

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5.0

All reviews

(268)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Faultless service

Faultless service, very efficient and friendly. Totally hassle-free. Great value for money. I will buy other appliances from them in the future. I recommend without hesitation.

March 17, 2021
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Reply from Kitchen Economy

Thank you for your kind feeback Michael!

Rated 5 out of 5 stars

No issues!

Great customer service and arrived on time. No issues.

March 12, 2021
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Reply from Kitchen Economy

Hi there, thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Ordered a tumble dryer and washing…

Ordered a tumble dryer and washing machine within a few weeks of each other. On both occasions we received great service and are very pleased with both products.

March 10, 2021
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Reply from Kitchen Economy

Hi there, thanks for taking the time to leave a review. We're happy we could help you out!

Rated 5 out of 5 stars

Pleased with my purchase

Pleased with my purchase. Price, delivery, fitting and taking away old machine and new packaging. Delivery men were really polite and helpful. Thank you.

February 17, 2021
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Reply from Kitchen Economy

Hi Caroline, thanks for leaving such a nice review, really glad you had a good experience with our team!

Rated 5 out of 5 stars

Reasonably priced

Reasonably priced, good range of stock.
Good communication throughout. Delivered on time.

February 6, 2021
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Reply from Kitchen Economy

Thank you for taking the time to leave your generous review Elizabeth!

Rated 4 out of 5 stars

New washing machine

Driver arrived on time with new washing machine, quickly removed old machine, very efficient with a difficult installation of new machine. Driver seemed pressured, but in these trying times who doesn’t? He was perfectly pleasant and adhered to all COVID 19 regulations. All going well with new machine so far, so can’t comment on after care service, but I’ve bought from Kitchen Economy before and would be happy to use them again.

February 5, 2021
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Reply from Kitchen Economy

Thank you for taking the time to leave a review! We're glad we could help you out!

Rated 5 out of 5 stars

Excellent installation service.

A good price, but more importantly excellent service.
The installation guys were friendly and well experienced. They managed to overcome a number of issues when removing my old washing machine and installing the new one.
I will be buying all my white goods from these guys in the future.

January 20, 2021
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Reply from Kitchen Economy

Thanks for your kind feedback Mike, we're looking forward to helping you out again in the future!

Rated 5 out of 5 stars

The staff was very helpful

The staff was very helpful and friendly on the phone and when my husband picked up the cooker while doing the two meters apart during the lockdown we’ll done to the staff in the Cardiff store

January 20, 2021
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Reply from Kitchen Economy

Thank you for your kind feedback Annmarie, glad we could help you out!

Rated 5 out of 5 stars

Quick efficient delivery

Quick efficient delivery , driver contacted me half hour before arrival and helpful on arrival offered to place machine In utility room .
10 out of 10 for service

January 18, 2021
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Reply from Kitchen Economy

Thanks for taking time to leave a review Andrew, we really appreciate your generous feedback!

Rated 5 out of 5 stars

Excellent service

Excellent service. Polite staff. 5star service

January 14, 2021
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Reply from Kitchen Economy

Thank you for taking the time to leave a review Susan!

Rated 5 out of 5 stars

Under present Covid19/20/21…

Under present Covid19/20/21 restrictions Kitchen Economy have done really very well. Engineer who delivered and fitted the cooker was great, mask and all!

January 11, 2021
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Reply from Kitchen Economy

Thank you for your kind feedback Andrew, much appreciated!

Rated 5 out of 5 stars

Excellent company to work with

Ordered online as my tumble dryer needed replacing. Excellent service, called before delivery to confirm if I had steps. The driver called when he was 30mins away. Driver very helpful and respectful of the covid restrictions. I would highly recommend Kitxhen economy. Thank you to all :)

January 10, 2021
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Reply from Kitchen Economy

Thanks for your kind feedback Ruth, glad we could help you out!

Rated 5 out of 5 stars

Excellent service

Excellent service. Needed a tumble dryer as mine had gone AWOL. They were helpful and picked up a replacement very quickly.

January 6, 2021
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Reply from Kitchen Economy

Thank you very much for your kind feedback Tom!

Rated 1 out of 5 stars

very poor service

January 6, 2021
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Reply from Kitchen Economy

Hi Richard,

Thank you for taking time to leave a review. We're sorry you didn't experience a high quality service we aim to provide.

If you have time, we would appreciate if you could elaborate what was poor about your service so we can improve in the future.

Thanks,
The Kitchen Economy Team

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