I have waited a considerable time to receive my refund, but I am grateful for the recent reply informing me my refund is in progress. Sincerely M Davis
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I'm excited to share that your refund has been approved and processed! Please give it about 7-10 business days for the refunded amount to appear in your account. If you need further assistance, don't... See more
Edited to update: I have now received communication with this company who have resolved the matter. I've been having money taken from my account for a few months after somehow being taken down a... See more
Company replied
I got scammed to sign up through a fake Gatwick Airport page, saying there was old luggage for sale. I know I have paid for a membership I did not sign up for, I was led to believe it was luggage... See more
Company replied
4.3
Excellent
222 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The team is hardworking and help on…
The team is hardworking and help on time when you ask for help.
October 22, 2024
Unprompted review
Money get deducted from my account…2 Payments in one month and every time a different amount
Money get deducted from my account without any knowledge given. Can anyone assist me please. I haven't sign up for anything with Kitchenchef
After almost a month money still get deducted from my account no contact details if anyone can help me with a contact number or email address?
Every week there is money taken and I can't stop it at the bank without canceling my cards. Does anyone also experienced it before?
October 5, 2024
Unprompted review
Reply from Kitchenchef
Dear Rouxle,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@kitchenchef.club for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
I am satisfied Thank you very much Sarah
I am satisfied Thank you very much Sarah
October 17, 2024
Unprompted review
I no order but my account balance is…
My balance is refund thanks I appreciate your team
October 4, 2024
Unprompted review
Reply from Kitchenchef
Dear Gauhar,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@kitchenchef.club for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
I only received great customer service…
I only received great customer service from kitchenchef.
October 5, 2024
Unprompted review
iyi hizmet iyi hizmet
September 25, 2024
Unprompted review
It was good
It was good, the client services were nice, even when I was worried about my delivery
April 10, 2024
Unprompted review
Thank you
Thank you so much for your prompt response regarding my issue
September 13, 2024
Unprompted review
Money was debited out of account to…
Money was debited out of account to their account the found out about them as I was also signed up but had 0% knowledge of who they are or even do.
Be very very careful of them, and hope to see a stop to these scammers who hack your account helping themselves to your hard earned money.
September 8, 2024
Unprompted review
Reply from Kitchenchef
Dear Sindisiwe ,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@kitchenchef.club for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Cancelling my account
Read a report on here about this company which started alarm bells,so decided to end my contract. Did a webchat with Harry who cancelled it for me.no questions asked.
August 10, 2024
Unprompted review
The personnel on the phone was very…
The personnel on the phone was very fine and he resolves the problem very fast
August 3, 2024
Unprompted review
Good service
July 23, 2024
Unprompted review
my issue was handled professionally.
July 17, 2024
Unprompted review
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