KitchenTime.dk Reviews 5,920

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

We received a beautiful coffee thermos and there was a defect when we open the top with the rubber gasket or washer. They sent a picture and they sent a new thermos and did not want the defective ther... See more

Rated 5 out of 5 stars

Pauline from customer care was very proactive to solve my question about my purchase, helped me to split my order to ensure the delivery of the most urgent items on time. Good prices, amazing s... See more

Rated 5 out of 5 stars

What an outstanding customer service, very fast delivery and quality products. Great! I made the order in the afternoon the 22.12.2022 and I've got the item the very next day in the morning! This is... See more

Company replied

Rated 1 out of 5 stars

The website shows 100kr welcome discount but doesnt mention that you have to buy for minimal 1000kr until you have already gave them your email and phone number. It feels like a scam designed just to... See more

Company details

  1. Kitchen Supply Store

Written by the company

KitchenTime er en køkkenudstyrsbutik på nettet hvor du finder alt til dit køkken til rigtige gode priser. Vi vil gerne tilbyde dig fantastiske produkter som gør at du både laver bedre mad og trives i køkkenet. Uanset om du er amatør eller professionel, så har vi noget for dig, og vi hjælper dig gerne med at finde det du leder efter.

Kitchentime

Written by the company

Nordens største sortiment på nettet
KitchenTime eksisterer også i Sverige, Norge og Finland, og målet er at blive den bedste butik indenfor køkkenredskaber i Skandinavien. Vi syntes at køkkenet er hjemmets hjerte og er fascineret af alle de underværker som kan opstå der. Vi vil tilbyde dig fantastiske køkkenprodukter som gør at du kan både lykkes og trives i køkkenet.
Tryg og Enkel Handel
Vi tilbyder mange sikre betalingsmetoder, og vi er lette at få fat i!
Fantastisk Kundeservice
Vi lover altid en kort svartid samt en god og personlig behandling!

Leveringsinformation

Gratis Fragt

På KitchenTime.dk tilbyder vi gratis fragt hvis du handler for mere end 499DKK

Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

5-star
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Rated 2 out of 5 stars

Horrible customer service

My parcel was lost, which I found out myself after waiting more than two days for a customer service reply. The correspondence afterwards consisted of copy/paste replies over several days, containing the same answer, even though I asked for a new item to be sent.
I have asked for my money back and will not shop at kitchentime.dk again.

January 11, 2019
Unprompted review
KitchenTime.dk logo

Reply from KitchenTime.dk

Hi Morten.
Thanks for your review.

We're sorry that you have had a bad experience shopping on our website.
We will look into our outgoing communication to our costumers and try to improve.

Have a nice day!
Kind regards
Kevin from Kitchentime

Rated 1 out of 5 stars

I don’t understand why they keep asking…

I don’t understand why they keep asking for feedback. I ordered sth and they didn’t send. How many stars can I possibly give?

September 10, 2018
Unprompted review
KitchenTime.dk logo

Reply from KitchenTime.dk

Hi Deniz.
Thank you for your review.

We apologize that you have been asked to give a review.
offcourse, this shouldn't have been sent to you as your order has been cancelled.

Have a nice day!
Kind regards
Kevin from Kitchentime

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