I am delighted with my purchases (Emma Bridgewater tray and decorative tin plates) Great quality and excellent customer service. Everything was beautifully wrapped and arrived the next day. Many than... See more
Company replied
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The ordering process was really easy. The tins were dispatched really swiftly. One of them was damaged in transit, so I emailed the company with some photos and the company immediately replied made... See more
Company replied
Easy to order although there was a problem with delivery and customer service had it sorted in no time and kept me informed in the most helpful way ever. A lovely design and very good quality. Well pa... See more
Company replied
I posted here that my item had not arrived after 10 days. Immediate response from Kitchentins.com. Apologies plus another item despatched which was quickly delivered. Excellent response.
Company replied
4.5
Excellent
33 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Excellent customer service
Easy to order although there was a problem with delivery and customer service had it sorted in no time and kept me informed in the most helpful way ever. A lovely design and very good quality. Well packed to avoid damage too. Very impressed.
October 14, 2025
Reply from Kitchentins
Thank you for taking the time to leave such a lovely review! We’re delighted to hear that you found our customer service helpful and that the ordering process was smooth, even with the issue with the delivery. We always aim to keep our customers informed and supported, so it's great to know this made a difference.
We're also thrilled that you’re pleased with the design, quality, and packaging. Thanks again for ordering with us, we hope you enjoy your purchase!
Reply from Kitchentins
Thank you for taking the time to leave us this lovely review. We’re so glad everything arrived quickly and that you’re enjoying the products.
Tin tray is so strong
Tin tray is so strong, I can carry 4 mugs and a teapot easily. Really happy with it and all my friends ask where I got it. Five stars.
October 16, 2025
Unprompted review
Reply from Kitchentins
Thank you for taking the time to leave this review! We’re thrilled to hear the tin tray is serving you well. We really appreciate you recommending us to your friends too.
Reply from Kitchentins
Thank you so much for your kind words! We’re delighted to hear you love your tray and that your order arrived quickly. We really appreciate your support!
Happy Jack click clack tins
I have placed a few orders with this company and they come exactly as advertised and they come very well packaged. Their customer service has been great to work with. Will continue to order from them in the future
September 2, 2025
Reply from Kitchentins
Thank you so much for taking the time to leave this wonderful review! We’re thrilled to hear that your orders have arrived just as expected and that you are happy with the packaging and service received. Thank you again and we look forward to serving you again in the future.
Good eggs!
Prompt delivery. Well packed. Just what it said/showed on the tin(s). Good size for not too many mini eggs. Delightful pictures.
March 18, 2025
Reply from Kitchentins
Thank you for taking the time to leave this lovely review! We really appreciate your feedback. We're thrilled to hear the eggs arrived promptly and safely. Glad you enjoyed the delightful designs too.
I tried to give no stars but couldn't
I tried to give no stars but couldn't. Wrong size of tea towel given and I ordered a no return frame for it. Left with tea towel and enormous useless frame. When I complained they said I could have 15% off next order, as if I would order here again. They admitted their error in giving incorrect size
March 24, 2025
Reply from Kitchentins
Dear Marilyn,
We sincerely apologise for the mistake in the size of your tea towel and understand your frustration regarding the frame. Providing the correct information to our customers is a priority for us, and we regret that this system error led to an unsuitable purchase for you.
While we did offer a discount as a goodwill gesture, we completely understand if this was not the resolution you were hoping for. We would welcome the opportunity to make this right for you. A member of our customer service team will be in touch with you again and we will do our best to find a satisfactory solution.
Again, we appreciate your feedback and apologise for the inconvenience caused.
Lovely little tins at a marvellous…
Lovely little tins at a marvellous price. They arrived very quickly - extremely well & carefully packed. I’m very pleased, thank you!
February 20, 2025
Reply from Kitchentins
Thank you so much for taking the time to leave us a review - we are thrilled to hear that you are happy with your order!
Great purchase!
February 10, 2025
Reply from Kitchentins
Thank you for leaving this wonderful review - we are pleased you are happy with your purchase!
Apart from the post office delivery it…
Apart from the post office delivery it went very well. The tin is exactly what we needed
February 17, 2025
Reply from Kitchentins
Thank you for taking the time to share your feedback. We are sorry about the experience with Royal Mail delivering the parcel but we are really pleased to hear the tins are what you needed!
Reply from Kitchentins
Thank you for your lovely feedback - we are pleased to hear you are happy with your order.
Great cotton reel shaped tins
Great cotton reel shaped tins for happy sewers . Quick delivery well packaged
November 18, 2024
Reply from Kitchentins
Thank you for your wonderful feedback and for taking the time to leave this review. We are so pleased that you are happy with your order.
Very quick service from order to…
Very quick service from order to delivery; sustainable packaging (excepting the parcel tape); very good quality product.
August 12, 2024
Reply from Kitchentins
Thank you for taking the time to leave us such a positive review! We are pleased to hear you are happy with the product you received. Sustainable packaging is important to us, so we will certainly look into alternative options - Thank you again!
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