Kitchenware Express Reviews 676

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the quality of the products, often highlighting their durability and excellent performance. Many appreciate the competitive pricing, especially when items are on sale, and find the ordering process straightforward and efficient. The delivery service is frequently praised for its speed, reliability, and careful packaging, ensuring products arrive in perfect condition. However, some customers experienced issues with order tracking not being updated or with receiving incorrect items. A few people also noted that some newer products seemed thinner or lighter than previous versions from the same brand, leading to concerns about their longevity.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the superb quality of pans,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and efficient delivery,... See more

Quality

People report positive experiences with quality. Many customers praise the superb quality of items, such as... See more

Order

Users describe positive interactions with order. Customers found the ordering process straightforward and... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy peasy purchase. Early doors but pans seem to perform liked we hoped nicely packed. The previous Meyers indeed lasted just over 10 years and were amazing. Hopefully its a similar experience. Tha... See more

Rated 5 out of 5 stars

A fantastic company with a phenomenal customer service team. I recently returned some faulty pans, and the team were simply amazing in ensuring I received a perfect set of pans. I would definitely rec... See more

Company replied

Rated 5 out of 5 stars

Replacement Meyer saucepan set to replace old and well used Meyer set. As luck would have it an offer on what I wanted so a very good price. Trackable delivery free too boot. What's not to like? Two... See more

Rated 5 out of 5 stars

Fab company. Delivery was quick and item was well packaged. I did do an order with this company through a 3rd party site a few months ago and the item turned out to be out of stock. Kitchenware Expres... See more


Company details

  1. Home Goods Store
  2. Countertop Store
  3. Kitchen Supply Store

About Kitchenware Express

Written by the company

Kitchenware Express brings you some of the world's biggest and best kitchenware brands, at market-beating prices!

Whether you're looking for cookware, bakeware, cutlery, glassware, or kitchen accessories, our extensive premium-quality collection means you'll always find a product to suit you - at unbeatable prices.

Our brands include: Prestige | Circulon | Anolon | Meyer | Luigi Bormioli | LocknLock | Oneida

We offer both current and discontinued ranges, and pass the savings directly to you. Our regular promotions and stock often sell out fast, so visit the website to shop now and don't miss out! SHOP SALE SHOP ALL CONTACT US


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

676 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

All good

Easy to order. Quick to deliver. All good

October 17, 2024
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Reply from Kitchenware Express

Glad to hear everything went smoothly! We aim to make ordering quick and easy, so it’s great to know you had a good experience. Thanks for your feedback!

Rated 5 out of 5 stars

Fantastic items to choose from

Fantastic items to choose from, and the delivery was super swift.
Brilliant service!!

October 16, 2024
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Reply from Kitchenware Express

Thank you so much for your feedback! We're thrilled you enjoyed our selection and that the delivery was speedy. We appreciate your support!

Rated 5 out of 5 stars

timing of delivery

I was sent an email telling me the time the delivery would be made and the delivery guys were very cheerful. What more can you ask?

October 14, 2024
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Reply from Kitchenware Express

Thank you for sharing your experience! We're glad to hear that you received timely delivery updates and that our delivery team brought some cheer to the process. Your satisfaction means a lot to us!

Rated 5 out of 5 stars

Good product

Just used for the first time very impressed green light to indicate when pan is hot enough is very useful.Non stick good pan easy to clean.Pleased with my purtchase.

October 8, 2024
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Reply from Kitchenware Express

Thank you for sharing your experience! I’m glad to hear you're impressed with the pan, especially the handy green light indicator—it really does make cooking easier. It’s great to know the non-stick surface and easy cleaning have made a good impression. Enjoy your new purchase, and happy cooking!

Rated 5 out of 5 stars

Delvery

first class service

October 9, 2024
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Reply from Kitchenware Express

Thank you for your kind words! We're thrilled to hear that you had a first-class experience. Your satisfaction means a lot to us!

Rated 1 out of 5 stars

It has not arrived!

It has not arrived!

October 10, 2024
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Reply from Kitchenware Express

We’re sorry to hear that your order hasn’t arrived. We’ll reach out to you via email within the next hour to assist you on this order.

Rated 5 out of 5 stars

Good quality.

October 8, 2024
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Reply from Kitchenware Express

It's always great to have cookware that's built to last! Good quality makes all the difference in the kitchen. Thanks for your feedback!

Rated 5 out of 5 stars

Excellent company

Excellent company, great products

October 2, 2024
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Reply from Kitchenware Express

Thank you for your wonderful feedback! We're delighted to hear that you're pleased with our company and products. Your support means a lot to us!

Rated 5 out of 5 stars

Item turned up well packaged and as…

Item turned up well packaged and as described and ordered

September 30, 2024
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Reply from Kitchenware Express

Hello. Thank you for your feedback! I’m glad to hear that your item arrived well-packaged and exactly as you expected. Happy cooking!

Rated 1 out of 5 stars

2 items missing

I ordered 3 tupperware and only received one. Therefore I would like to claim either the two remaining ones or the reimbursement of the money that has been paid for them.

October 1, 2024
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Reply from Kitchenware Express

Hello. Thank you for posting a review. We apologize for the inconvenience with your order. We have sent you an email in order to resolve any confusion.

Rated 1 out of 5 stars

Terrible I havnt received the products…

Terrible I havnt received the products yet ordered last week paid extra for Saturday delivery and it never came but they look great on photos

October 3, 2024
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Reply from Kitchenware Express

We're truly sorry to hear about the delay in your delivery, especially after you opted for Saturday delivery. This is certainly not the experience we aim to provide. We understand how frustrating this must be, especially when you're excited about receiving your order. I see here that one of our advisors sorted this out for you by providing a replacement order and refunding the postage fee for the inconvenience it has caused you. Rest assured, we'll get your items to you soon and appreciate your patience.

Rated 5 out of 5 stars

best price

Good price and delivered on time with up to date tracking

September 30, 2024
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Reply from Kitchenware Express

Hello. Thank you for your feedback! We're pleased to hear you found the price fair and appreciated the timely delivery with accurate tracking updates. Happy baking!

Rated 5 out of 5 stars

Value for Money Better Than Anywhere Else

Fast shipping, carefully packed, and much better prices than anywhere else. I needed to restock my champagne glasses after breaking a few from the set. To be honest, I wasn’t sure if I would receive the exact same product since I had paid three times more for the same set some time ago. Thankfully, everything was perfect!

September 4, 2024
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Reply from Kitchenware Express

Hello. Thank you for your kind feedback! We're glad you were happy with the fast shipping, packaging, and prices. It's great to know the champagne glasses matched your set perfectly.

Rated 5 out of 5 stars

Great prices

Great prices, super quick delivery, fantastic communication, good quality cookware.

September 3, 2024
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Reply from Kitchenware Express

Hello. Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our prices, delivery, and cookware quality. Enjoy your new cookware!

Rated 5 out of 5 stars

Great product

Easy shopping for product would recommend Meyer products

August 28, 2024
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Reply from Kitchenware Express

Hello Tracey. Glad to hear you had a good experience with Meyer products! Happy Cooking!

Rated 5 out of 5 stars

Great.

Competitively priced and easy to navigate website and place order, prompt delivery. Would recommend using this company to my friends and family.

August 20, 2024
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Reply from Kitchenware Express

Hello. Thank you for your kind feedback! We're thrilled to hear that you found our website easy to use and that your order was delivered promptly. We truly appreciate your recommendation to friends and family!

Rated 5 out of 5 stars

Great service

Great service, good value and delivered quickly and safely. For such a large order of glassware it was all packaged extremely well and not one item damaged! 🙂

💯recommend!

August 21, 2024
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Reply from Kitchenware Express

Hi Jon, thank you so much for your kind words! We're thrilled to hear that you were pleased with our service, value, and quick delivery. Our team takes great care in packaging orders, especially large ones like yours. We're glad to know that all of your glassware made it to you without a scratch. We hope you enjoy using your new Optica glassware!

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