Kitchenware Express Reviews 676

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the quality of the products, often highlighting their durability and excellent performance. Many appreciate the competitive pricing, especially when items are on sale, and find the ordering process straightforward and efficient. The delivery service is frequently praised for its speed, reliability, and careful packaging, ensuring products arrive in perfect condition. However, some customers experienced issues with order tracking not being updated or with receiving incorrect items. A few people also noted that some newer products seemed thinner or lighter than previous versions from the same brand, leading to concerns about their longevity.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the superb quality of pans,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and efficient delivery,... See more

Quality

People report positive experiences with quality. Many customers praise the superb quality of items, such as... See more

Order

Users describe positive interactions with order. Customers found the ordering process straightforward and... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy peasy purchase. Early doors but pans seem to perform liked we hoped nicely packed. The previous Meyers indeed lasted just over 10 years and were amazing. Hopefully its a similar experience. Tha... See more

Rated 5 out of 5 stars

A fantastic company with a phenomenal customer service team. I recently returned some faulty pans, and the team were simply amazing in ensuring I received a perfect set of pans. I would definitely rec... See more

Company replied

Rated 5 out of 5 stars

Replacement Meyer saucepan set to replace old and well used Meyer set. As luck would have it an offer on what I wanted so a very good price. Trackable delivery free too boot. What's not to like? Two... See more

Rated 5 out of 5 stars

Fab company. Delivery was quick and item was well packaged. I did do an order with this company through a 3rd party site a few months ago and the item turned out to be out of stock. Kitchenware Expres... See more


Company details

  1. Home Goods Store
  2. Countertop Store
  3. Kitchen Supply Store

About Kitchenware Express

Written by the company

Kitchenware Express brings you some of the world's biggest and best kitchenware brands, at market-beating prices!

Whether you're looking for cookware, bakeware, cutlery, glassware, or kitchen accessories, our extensive premium-quality collection means you'll always find a product to suit you - at unbeatable prices.

Our brands include: Prestige | Circulon | Anolon | Meyer | Luigi Bormioli | LocknLock | Oneida

We offer both current and discontinued ranges, and pass the savings directly to you. Our regular promotions and stock often sell out fast, so visit the website to shop now and don't miss out! SHOP SALE SHOP ALL CONTACT US


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

676 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great experience

Placing the order via website was clear and easy, goods arrived as promised, very well packed and the clear transit updates throughout it's journey were excellent, goods arrived bang in the middle of the projected time slot well done to all

November 14, 2024
Rated 5 out of 5 stars

Arrived quickly

Arrived quickly. Seems OK but yet to try.

November 12, 2024
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Reply from Kitchenware Express

Thanks for letting us know! We hope it exceeds your expectations once you try it.

Rated 5 out of 5 stars

Beautiful pan set

Beautiful pan set. Good quality and quick delivery.

November 5, 2024
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Reply from Kitchenware Express

Thank you for your feedback! We're thrilled you're happy with the pan set and our quick delivery

Rated 5 out of 5 stars

Amazing pans

Amazing pans, speedy delivery

November 7, 2024
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Reply from Kitchenware Express

Your satisfaction with our quality and delivery means a lot to us—thank you

Rated 5 out of 5 stars

Easy to order

Easy to order, quick delivery.
Seems to be really good quality product - yet to use. But it won't be the tins fault for baking mishaps

November 5, 2024
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Reply from Kitchenware Express

Great to hear your order was quick and easy! I’m sure the tin will serve you well—here’s hoping it helps you avoid any baking mishaps! Enjoy your baking!

Rated 5 out of 5 stars

Perfect little cake tin has a nice…

Perfect little cake tin has a nice weight to it. Looking forward to it lasting longer

October 22, 2024
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Reply from Kitchenware Express

So glad to hear you're pleased with the cake tin! That sturdy weight definitely speaks to its quality, and we hope it brings you many years of baking joy. Happy baking!

Rated 5 out of 5 stars

Good seller

October 24, 2024
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Reply from Kitchenware Express

Hello Mark, thank you for your kind words. We hope you enjoy cooking up a storm with your Anolon Nouvelle cookware!

Rated 5 out of 5 stars

NO HESITATION

The process was very straightforward in purchasing the item. I received the package undamaged within a very impressive time.As this was my first time,I would have no hesitation in recommending this way of buying to my friends and colleagues.

October 18, 2024
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Reply from Kitchenware Express

Hi Martin, thank you for your positive feedback. It’s wonderful to know you’d recommend us to your friends and colleagues. We hope you enjoy your Anolon skillet!

Rated 5 out of 5 stars

Good heavy pans variety of sizes…

Good heavy pans variety of sizes .Easily cleaned.

October 22, 2024
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Reply from Kitchenware Express

Hello Irene, thank you for the great feedback! We're so pleased to hear that you’re enjoying the Prestige Eco pans. Happy cooking, and thank you for choosing Prestige!

Rated 5 out of 5 stars

Fast delivery which was much needed

Fast delivery which was much needed , like the roasting pan , already used .

October 23, 2024
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Reply from Kitchenware Express

Happy to hear the delivery arrived quickly and that you're already enjoying the roasting pan! Thanks for sharing your feedback.

Rated 1 out of 5 stars

I rang up and cancelledand…

I rang up and cancelled the order and you have delivered it and charged me anyway. Not good customer service.

October 22, 2024
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Reply from Kitchenware Express

I apologise for the inconvenience caused. We'll be reaching out to you via email within an hour to help resolve this issue. Please respond at your earliest convenience and we’ll ensure this is sorted promptly.

Rated 1 out of 5 stars

The wrong item was sent twice

The wrong item was sent twice
I was then told my item was out of stock!

October 17, 2024
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Reply from Kitchenware Express

Hello. I’m really sorry for the inconvenience you’ve had—it’s definitely not the level of service we want to provide. Our team works hard to ensure orders are accurate and fully stocked, so it’s disappointing to hear we didn’t meet your expectations this time. Thank you for your understanding!

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