Easy peasy purchase. Early doors but pans seem to perform liked we hoped nicely packed. The previous Meyers indeed lasted just over 10 years and were amazing. Hopefully its a similar experience. Tha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A fantastic company with a phenomenal customer service team. I recently returned some faulty pans, and the team were simply amazing in ensuring I received a perfect set of pans. I would definitely rec... See more
Company replied
Replacement Meyer saucepan set to replace old and well used Meyer set. As luck would have it an offer on what I wanted so a very good price. Trackable delivery free too boot. What's not to like? Two... See more
Fab company. Delivery was quick and item was well packaged. I did do an order with this company through a 3rd party site a few months ago and the item turned out to be out of stock. Kitchenware Expres... See more
Company details
About Kitchenware Express
Written by the company
Kitchenware Express brings you some of the world's biggest and best kitchenware brands, at market-beating prices!
Whether you're looking for cookware, bakeware, cutlery, glassware, or kitchen accessories, our extensive premium-quality collection means you'll always find a product to suit you - at unbeatable prices.
Our brands include: Prestige | Circulon | Anolon | Meyer | Luigi Bormioli | LocknLock | Oneida
We offer both current and discontinued ranges, and pass the savings directly to you. Our regular promotions and stock often sell out fast, so visit the website to shop now and don't miss out! SHOP SALE SHOP ALL CONTACT US
Contact info
Riverview Road, CH62 3RH, Bromborough, United Kingdom
- 0151 482 8282
- https://kitchenwarexpress.co.uk/pages/contact-us
- kitchenwarexpress.co.uk
4.5
Excellent
676 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Review
I received 3 emails asking me to rate my experience when I hadn't received the goods.
The items were good and went strait to use serving my partners meals as she is disabled and bed ridden so a good product but the time it took to deliver was too long.
December 2, 2024
Reply from Kitchenware Express
Thank you for sharing your experience. I'm sorry to hear about the premature emails and the delay in delivery. It's great to know that the items are serving their purpose well, especially for your partner's needs.
We appreciate your patience and understanding regarding the shipping time. Your feedback is valuable, and we'll work on improving our delivery process to ensure a better experience in the future.
Quick delivery left where I asked it to…
Quick delivery left where I asked it to be left very efficient
December 3, 2024
Thank you for being so quick
Thank you for being so quick! Perfect for what I what I need. ☆
December 3, 2024
Great pans, poor delivery.
The pans were absolutely brilliant but the middling review is because they were delivered to someone else.
Fortunately they were nice people and we were able to retrieve.
November 26, 2024
Reply from Kitchenware Express
Thank you for your feedback and for sharing your experience. I'm glad to hear that you found the pans brilliant, but I'm sorry about the delivery mix-up. It's fortunate that you were able to retrieve them. We'll certainly look into this issue to prevent it from happening in the future.
I was amazed on how quick and easy it…
I was amazed on how quick and easy it was to order and it was delivered on time and the person was friendly.
November 28, 2024
FRYING pan was delivered early and of…
FRYING pan was delivered early and of good quality
November 26, 2024
Well priced and good quality
Well priced and good quality, promptly delivered. Thank you.
November 25, 2024
Lidded cup
Item is exactly as described. It’s watertight and safe in the dishwasher.
November 18, 2024
One of the glasses was broken you have…
One of the glasses was broken you have been notified but as yet have had no feed back except to say have received the notification
November 19, 2024
Reply from Kitchenware Express
We're really sorry about the broken glass and the delay in our response. I can see that a solution has already been offered to you. If you need any further assistance or have any questions, please let us know.
Excellent quality and delivered 5 days…
Excellent quality and delivered 5 days early. Superb service.
November 20, 2024
Perfect
Perfect. Didn’t realise Tesco had Marketplace.
Great value and very fast and free delivery.
Will definitely use again
November 18, 2024
Days early but delivery still on doorstep.
The delivery date was not as stated when my order was placed. The good news was that it was a few days earlier and I did get home to find my package still on my doorstep.
November 11, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.