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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, durability, and thoughtful design, often exceeding expectations. Many consumers highlight the superb craftsmanship and value for money, finding the items well-made and highly functional. The delivery service is frequently described as fast, prompt, and efficient, with good communication throughout the process. However, some customers also noted issues with their orders, including receiving incorrect items or experiencing significant delays. A few people were dissatisfied with the durability of certain products, reporting clips snapping or seams ripping after a relatively short period of use.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the products as... See more

Quality

People report positive experiences with quality. Many customers praise the products as well-made, sturdy, and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speedy and efficient... See more

Order

Reviewers mention ambiguous feedback about order. Some customers praise excellent communication, quick... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted bag for camping, but also one whic I could seperate out various skills, such as water, cooking, shelter etc. This bag is very flexible and allows that to happen. The large section of the bag... See more

Rated 5 out of 5 stars

Really nice item, used it a few times now and once I'd got it dialled in to fit me properly, it's really comfy even under heavy load. Bulky gear disappears inside, smaller items live in the various po... See more

Rated 5 out of 5 stars

Really nice item, far superior to the issued smock, feels durable. Useful pockets in all the right places, can carry heaps of kit and not be ungainly. Good adjustment options to get it fitting just r... See more

Rated 5 out of 5 stars

SAS jacket is way better than expected. Looks great, loads of pockets, great quality and value for money and super fast delivery . I will definitely be back to buy another ⭐⭐⭐⭐⭐ would love it if you s... See more


Company details

  1. Army & Navy Surplus Shop
  2. Camping Store
  3. Hunting and Fishing Store
  4. Manufacturer
  5. Wholesaler

Written by the company

We're a UK based retailer and manufacturer of military equipment, as well as our own inhouse range we manufacture under contracts or bespoke services offered we also retail an expanding range of kit suitable for those in the Armed Forces, outdoors and camping, hikers and adventurers. We have a particular speciality for MTP and Multicam Webbing, Rucksacks, Bergens and Backpacks as well as other loose bits made to military spec! Also supplying outdoors clothing and kit. Thanks to customer feedback we are now looking to expand our range throughout 2025 with an expanding high quality range of goods.


Contact info

4.8

Excellent

TrustScore 5 out of 5

257 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 3 out of 5 stars

I've given 3 stars because I'm 50/50…

I've given 3 stars because I'm 50/50 with this bergen.
I've put some pros and cons below.

Pros:
- Ordering and delivery process was very good and delivery quick.
- like the layout of the additional pouches.
- lid pouch with internal molle sections is a great idea.
Cons:
- stitching in some areas seems sloppy.
- internal lid net pouches with one large pocket and two small pockets. In my opinion the two smaller pockets are a tad difficult to place items into due to the small zip opening and would have been better to have 2 large netted pockets instead.
- side pouch compression straps don't align with the molle.

As I said above I'm 50/50 as ive not put the bergen to the test as of yet and only time will tell if this bergen will be robust enough.

February 11, 2025
KitPimp UK logo

Reply from KitPimp UK

Hi, if you identify any shortcomings, or have any problems, or even want to exchange/refund, just get in touch, we are always on hand to assist

Rated 5 out of 5 stars

Top quality products and amazing…

Top quality products and amazing customer service. J went over and above to make sure I got the product I wanted.
Website is very easy to use, communication is excellent, delivery was very quick and the products are superior quality.

February 26, 2025
Rated 5 out of 5 stars

Professional

Professional, friendly service. Was able to send urgent request out and it arrived next day. Thank you.

February 25, 2025
Rated 5 out of 5 stars

Bought the PF Bergan

Bought the PF Bergan, arrived 2 days later and so far so good ! Very well put together, stitched and thought through.

*if I was to make one adjustment it would be with the straps that feed through the side pouches, when you take the sides of their is nowhere to stow the strap (I just used a hair bobble) ! But I am nit picking here. The Bergan is incredible and would recommend to anyone.

February 11, 2025
Rated 5 out of 5 stars

My Pathfinder Bergan.

Purchasing the item was very easy through the online store. All pictures and description are perfect. The item arrived very quick after Purchase. On the 15th of February I got to use the item in Brecon. Even while hold a load of 40kg, the bergen handled the weight without issue and was very comfortable on my back.

February 9, 2025
Rated 5 out of 5 stars

Bought the smock in MTP

Bought the smock in MTP. What a piece of kit . Way better design from forces smock . Has several more pockets including poacher’s pockets and back pocket. Has put zips that actually open well down from the armpit, most don’t . How they make it for the price is incredible

January 19, 2025
Rated 5 out of 5 stars

Fastest Customer service EVER!! (UK to Canada)

I was surprised at how quickly my order arrived, till I got home and realized looking at the size that it didn’t look right. True enough it was a 150Lt rucksack not a set of webbing. I took a photo of the barcode, and sent it to your location then went back out on my appts. Local time here was approx 15:00. I got a WhatsApp from Joe who went around solving my issue, organized new return paperwork and let DHL courier know to pick it up. DHL contacted me and about a pickup time and location was arranged for the next day. By the time things were all sorted out it was 16.30 ish (local time)

NICELY DONE JOE!!!

January 9, 2025
Rated 5 out of 5 stars

The ultimate bit of ally kit

The ultimate bit of ally kit! Excellent in all aspects, from the "Fan Dance" to river crossings, this piece of kit has all the support you need out in the field. Very strong buckles, no need for sniper tape, it's very sturdy and supporting on the shoulders and back. Enough room for even double Arctic doss bags. Highly recommend 👌

December 30, 2024

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