Love the fountain. Easy to clean, holds plenty of water. Kitty loves it and took to it right away. Love that it's wireless and charges with a regular C connector. Shipping takes quite awhile, so reord... See more
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Review summary
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We absolutely love the kitty spout fountain. We find the auto ship filters wildly overpriced. This is disappointing. I didn’t realize that this was happening until the second shipment had arrived. If... See more
Company replied
It took my cat a couple of weeks to adjust to Kitty Spout, but now she's loving it. My only issue was that when I ordered the Kitty Spout, I was under the impression I was ordering the battery operat... See more
Sceptical about buying this especially over the delay in it arriving but understood the reasons why. It arrived set it up and thought I had made a mistake as my cat wouldn't even look at it . I prese... See more
Company replied
Company details
- #5 of 6 best companies in Pet Store
Written by the company
KittySpout and DoggySpout improve your pet’s health & happiness by providing fresh, filtered water all day long. Loved by thousands of busy pet owners for their spout-like design and easy use.
Contact info
4.2
Great
9K reviews
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This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 week
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Soon as I put it together my cat came…
Soon as I put it together my cat came over and started drinking. Everything was good except for when I received it the bottom was all dented in right by the pump. I have to admit I can't hear it.
September 21, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
It is wonderful to hear that your cat was ready to enjoy the KittySpout as soon as you put it together! We are also glad that the fountain is running quietly enough that you can hardly hear it.
We apologize that the bottom of the fountain arrived dented near the pump. We understand how disappointing it is to receive a new product with visible damage, even when everything else is working well. We would appreciate the opportunity to review this with you. Please contact us at support@kittyspout.com with your order details and a photo of the dent so our team can assist you further.
Thank you for sharing your experience with us!
I love getting filters delivered
I love getting filters delivered! Thx so much.
September 19, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
It is wonderful to hear that having your filters delivered is making things more convenient for you! We are happy to help keep your KittySpout stocked and ready to go.
Thank you for sharing your feedback and for your continued support!
Needs more starter filters
The spout was easy to assemble and the cat took to drinking from it very quickly, however the filters don’t last long and you only get two from your first purchase. (approx 4 weeks for of filters)
Tracking of the item wasn’t clear and delivery did take about 2-3 weeks. So far it’s great and it’s nice the cat has good drinking water now.
September 17, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
It is great to hear that the fountain was easy to assemble and that your cat took to drinking from it so quickly! We are pleased that KittySpout is now providing a convenient source of flowing water that your cat enjoys.
We also appreciate your honest feedback about the filter supply, tracking clarity, and delivery time. We understand that receiving only two filters initially and finding that they need to be replaced sooner than expected can be frustrating, especially when the shipment itself takes two to three weeks to arrive. We will take your comments about filter longevity and delivery communication into consideration.
Thank you for giving KittySpout a try and for sharing your experience with us. We are glad to hear that, overall, you and your cat are enjoying the fountain!
The product works well, but...
The product works well. The problem I have is there are so many parts to it that it can take up to 30 minutes or more to clean it. If the product can be designed so the cleaning process is easier would make this review 5 stars.
September 21, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
We are glad to hear that the KittySpout is working well for you. We also appreciate your honest feedback about the cleaning process and understand how spending 30 minutes or more cleaning the fountain can make maintenance feel more time-consuming than expected.
Your suggestion about simplifying the design and reducing the number of parts is valuable, especially when it comes to making regular cleaning easier and more convenient. We will make sure this feedback is taken into consideration as we continue improving the product.
Thank you for giving KittySpout a try and for sharing such constructive feedback with us!
My kitties and dog really love the…
My kitties and dog really love the kitty spout to drink from. They are clearly drinking more water.
September 21, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
It is wonderful to hear that both your kitties and dog are enjoying the KittySpout! We are especially pleased that the flowing water has become a favorite drinking spot for all of them.
Thank you for sharing your experience with us. We are so glad to know your pets are enjoying their fountain and drinking more water!
Cleaning is so easy
Cleaning is so easy, my cat thrive on the the way she gets her H20. Loves the continue flow from the spout. Well pleased not only w product but quick response when I ask a question. 😊👏👏👏
September 20, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
It is wonderful to hear that your cat loves the continuous flow from her KittySpout and that you find the fountain so easy to clean! We are also pleased to know that our team has been quick to respond whenever you have had a question.
Thank you for taking the time to share your experience with us. We truly appreciate your support and are so glad that both the product and our customer service have made you happy!
I get new filters promptly
I get new filters promptly, it always includes a toy for my cat!
September 18, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
It is wonderful to hear that your filters arrive promptly and that your cat gets a fun toy with them too! We are always happy to add a little extra enjoyment to your deliveries.
Thank you for sharing your experience with us and for your continued support. We are so glad you are happy with your KittySpout!
Easy assembly...my cat is drinking more…
Easy assembly...my cat is drinking more water!
September 21, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
It is great to hear that the KittySpout was easy to assemble and that your cat is enjoying it enough to drink more water! We are so pleased that the fountain has been a positive addition to your cat's routine.
Thank you for taking the time to share your experience with us. We truly appreciate your support!
Some of the edges of the top bowl
Some of the edges of the top bowl
Are difficult to get and stay clean. Otherwise. My cats drink from it several times a day and that makes me happy that they are hydrated
September 21, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
We are glad to hear that your cats are drinking from the KittySpout several times a day. It is wonderful to know that they are enjoying the fountain and that this gives you peace of mind about keeping them hydrated.
We also appreciate your feedback about the edges of the top bowl being difficult to keep clean. We understand how frustrating it can be when certain areas require extra attention during cleaning, and we will take your comments into consideration as we continue improving the design.
Thank you for sharing your experience with us and for your thoughtful feedback!
Our cats favorite water fountain
The KittySpout fountain is by far the best fountain we've used in our home. The stainless steel construction makes cleaning easier and the option of going wireless makes this fountain completely mobile and pet friendly for those cats who like chewing on the cord. Our cats love drinking moving water so this keeps them happy and healthy.
September 7, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
It is wonderful to hear that KittySpout has been such a great fit for your home! We are especially pleased that you appreciate the stainless steel construction for easier cleaning and the wireless option for greater flexibility.
It sounds like your cats are big fans of moving water, and we love that the fountain has become a favorite part of their routine. Thank you for taking the time to share such thoughtful feedback and for your support!
When I heard nothing about my shipment
When I heard nothing about my shipment, I checked and the information had nothing about delivery. The next day it popped up on my porch. A little more notice would have been nice instead of me having to check.
September 18, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
We apologize for the lack of clear delivery updates and understand how frustrating it can be to have to check the tracking yourself, only to find the package unexpectedly waiting on your porch the next day.
We appreciate your feedback about providing better notice before delivery. Clear and timely tracking information is important, and your comments will be taken into consideration as we work to improve the delivery experience.
Thank you for sharing your feedback with us.
My cats love the Kitty Spout water…
My cats love the Kitty Spout water machine, I love that they are drinking more H2O and the ease of keeping the water clean by replacing the filters regularly. The only drawback is that ordering the replacement filters and receiving them takes forever!!!
September 21, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
It is wonderful to hear that your cats love the KittySpout and that you appreciate how easy it is to keep their water fresh with regular filter replacement! We are so pleased that the fountain has become a favorite part of their routine.
We apologize that ordering and receiving replacement filters has taken so long. We understand how frustrating it is to wait for supplies you need to keep the fountain running as part of your cats' daily routine. Your feedback about the ordering and delivery process is valuable, and we will take it into consideration.
Thank you for sharing your experience with us and for your continued support!
Hello and thank you for the best…
Hello and thank you for the best purchase I have made for my Phillip this year maybe ever. I had no idea my poor baby was so thirsty until he got his kitty spout. He was so exci,he xra k so much wathe was so full he collapsed and I swear he was smiling. This is an amazing product. I love e it and would recommend it to anyone. Thank you!
Sincerely
Lisa & Phillip
August 22, 2026
Reply from Kittyspout & DoggySpout
It is wonderful to hear how much Phillip is enjoying his KittySpout! We are so pleased that he took to the flowing water so enthusiastically and that you have found the fountain to be such a positive addition to his routine.
We truly appreciate your kind words and recommendation. It is heartwarming to know that Phillip is enjoying his new water spot so much. Thank you for choosing KittySpout and for sharing this lovely experience with us!
Cat went right to it and started…
Cat went right to it and started drinking!!
September 18, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
Sounds like your cat knew exactly what to do! We're happy they took to the KittySpout right away. Thanks for sharing!
1 have 4 cats the love to drink from…
1 have 4 cats the love to drink from the faucets. They all like it more of a drip vs full on. Wish you made a version with a dial to control the output.
June 13, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
Four faucet loving cats sounds like quite the hydration crew! We're happy they enjoy the KittySpout, especially with a gentler flow. We appreciate your suggestion about adding a dial to control the water output and will pass it along to our team. Thanks for sharing!
Hi yes I bought Kitty spout Cat…
Hi yes I bought Kitty spout Cat fountain iat end of July this year Says 365 day guarantee I got in contact last week and I said the motor pump not working I did all the advice given to try and make it work even sent a photo .I didn't get a reply from the so called team to review my request for a new pump .Worse still at 1am I received a email saying I had ordered spare filters a months supply for total of ,,,,,£26 pounds and only have 3 hours time slot to cancel I did not order at all and really an enormous amount of money for a months supply .I then emailed them that I did not order and why would I if the pump needs replacing .The fountain was not cheap it cost me nearly £40 They haven't a tel number it's address is in Toronto Canada ..Everything done by email they must have a warehouse over here as ordered things come very quickly .I think and told them I will go to my bank and claim money back if they don't give me a refund on what I never ordered and I need a replacement pump .!! I see Amazon sell new replacement pumps from £10 to £12 pounds and Kitty spout want £19.00 plus
August 23, 2026
Reply from Kittyspout & DoggySpout
We're sorry for the frustration you've experienced with the pump and filter subscription. For warranty pump replacements, we do need a short video showing the pump malfunctioning so our team can review the issue. If your fountain is still within the 365 day warranty, we're happy to provide a replacement once we receive the video. Please reach out to our support team and we'll be happy to help.
Our four cats adapted to Kitty Spout…
Our four cats adapted to Kitty Spout and they love it! It took our new kitten just a few days to use Kitty Spout! I love cleaning it and seeing all the cat hair it collects in the filters! So easy to clean and set back up! We love our Kitty Spout and will never go back to a pan of old water! Thank you!
September 21, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
Four happy cats and a quick learning kitten sounds like a KittySpout success story! We love hearing that the easy cleaning and filters are making such a difference too. Thank you for making KittySpout part of your cats' daily routine and for the lovely review!
Took quite a while to get here.
Took quite a while to get here.
Website needs to be a bit clearer as I thought I was buying the wireless one but I am very happy with the product and all 3 of my cats love it and are drinking a lot more.
Thank you 😊
September 21, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
We're happy to hear all three of your cats are loving the fountain and drinking more! We're sorry the delivery took longer than expected and that the website wasn't clear about the wireless model. We really appreciate your feedback and will share it with our team. Thank you for giving KittySpout a try! 😊
The cats love the fresh water.I have…
The cats love the fresh water.I have noticed they are drinking more. Their former water bowl always got contaminated with litter.
September 21, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
Fresh water and cats drinking more is exactly what we love to hear! We're also happy the KittySpout is helping keep their water cleaner and away from the litter box mess. Thanks for sharing your experience!
It takes a while coming in the post. But that might be because I live in the UK and I think the item comes from America.
There is a good Youtube video about how to set it up.
September 21, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
Thank you for sharing your experience with us. We appreciate your patience with the delivery time, especially when shipping internationally to the UK.
We are glad to hear that you found the YouTube setup video helpful. We hope it made getting your KittySpout ready a little easier, and we appreciate you taking the time to share your feedback with us!
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