Slow on comms but good product, good pricing. I appreciated them calling and updating me on order.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
KIWI CAR PARTS (KCP EURO) - is 100% NZ owned independent online car parts retailer of quality new aftermarket and genuine Parts for German vehicles. We supply and keep our customers satisfied with best value spare service parts and performance upgrades for Volkswagen, Audi, Skoda, Porsche and BMW. Euro Auto Parts New Zealand.
Contact info
New Zealand
- sales@kiwicarparts.co.nz
- kiwicarparts.co.nz
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought a few things from these guys…
Bought a few things from these guys now. Never had an issue and all parts have been of good quality
They contact me and solved the issue
Edit: they called me and solved the issue ! I received my order and they refunded the delivery fee. I really appreciate the prompt response and great service! The product is great too!
No response no item no tracking number is being more than a week and I have emailed them several times but no respond… is there any phone number I could reach out? Is very disappointing as I am unable to use my car until I get this item…. Please contact me if you see this order number 28569!!
Easy to find items on website
Website good to navigate, I easily found the item I was looking for. Deliver process also has been ok.
Quick and Easy
Part I ordered came really fast and exactly what I ordered. Would definitely purchase from here again.
part fit perfectly
part fit perfectly (VW wingmirror glass). Easy to find as was described effectively. Shipped really quickly. Highly recommend
Order: 28277
Order: 28277
I ordered, and paid for some ABS speed sensor.
Received the first confirmation email, and no further communication. I have sent multiple direct emails and requests through their website - still no responds.
I start questioning the legitimacy of this website.
I hope they see this review, and at least trying to contact to resolve the issue.
sent wrong part and not reponding or sorting the issue
I ordered the right hand side one, and recieved the left one, please sort this issue for me!!! you are not responding to my email!!!!
Great Service
My son just bought his first car, 1998 Celica which needed new headlights. Thank you Kiwi Car Parts for making these available to us so quickly and for a very reasonable price. Packaging was great and postage fast. Will definitely be back for more bits as required
Great thanks
I ordered a part a week ago and no…
I ordered a part a week ago and no response.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








