Kiwi Car Parts Reviews 

343
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Consumers regularly praise the exceptionally fast shipping, highly affordable pricing, and consistently reliable service that make automotive repairs completely straightforward and stress-free. Buyers frequently mention that the ordered products fit their vehicles perfectly, work exactly as described, and arrive securely at their destination within just a couple of days. Though some customers noted occasional communication delays and slow response times, others experienced frustrating situations involving incorrect parts being accidentally sent. A small group of people also experienced receiving items of poor quality, missing essential components, or encountering unexpected transit damage during the delivery process.

What people talk about most

Product

Customers report great satisfaction with the product and its quality. Reviewers frequently mention that items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, expressing consistent satisfaction with the speed... See more

Service

People report positive experiences with service, highlighting easy purchases, great prices, and fast delivery... See more

Quality

Customers consistently note positive experiences with quality, praising the fantastic genuine OEM parts and... See more

Price

Consumers find price to be very satisfactory and affordable. Reviewers consistently report that the parts are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a master window switch unit, and licence plate LED lights for my 09 VW Golf GTI. Both parts fit perfectly, and the price was cheaper than I’d expected for a euro. Arrived quic... See more

Rated 5 out of 5 stars

I’ve used Kiwi Car Parts many times and every experience has been outstanding. Their service is consistently excellent, with fast delivery, quick response times, and high-quality genuine parts every t... See more


Company details

  1. Auto Parts Store
  2. Car Accessories Store
  3. Car Equipment Accessories Store

Written by the company

KIWI CAR PARTS (KCP EURO) - is 100% NZ owned independent online car parts retailer of quality new aftermarket and genuine Parts for German vehicles. We supply and keep our customers satisfied with best value spare service parts and performance upgrades for Volkswagen, Audi, Skoda, Porsche and BMW. Euro Auto Parts New Zealand.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

343 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(343)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

They contact me and solved the issue

Edit: they called me and solved the issue ! I received my order and they refunded the delivery fee. I really appreciate the prompt response and great service! The product is great too!

No response no item no tracking number is being more than a week and I have emailed them several times but no respond… is there any phone number I could reach out? Is very disappointing as I am unable to use my car until I get this item…. Please contact me if you see this order number 28569!!

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

part fit perfectly

part fit perfectly (VW wingmirror glass). Easy to find as was described effectively. Shipped really quickly. Highly recommend

October 21, 2024
Rated 1 out of 5 stars

Order: 28277

Order: 28277
I ordered, and paid for some ABS speed sensor.
Received the first confirmation email, and no further communication. I have sent multiple direct emails and requests through their website - still no responds.
I start questioning the legitimacy of this website.
I hope they see this review, and at least trying to contact to resolve the issue.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

My son just bought his first car, 1998 Celica which needed new headlights. Thank you Kiwi Car Parts for making these available to us so quickly and for a very reasonable price. Packaging was great and postage fast. Will definitely be back for more bits as required

October 11, 2024
Unprompted review

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