My first time purchasing from Kiyo was better than expected. Very prompt and reliable service. And I must add that the prices are very competitive. Will definitely buy more online bargains from t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have shopped with Kiyo Beauty for a while now and there hair products are amazing, genuine and the packaging is great, as it well secured so nothing can leak during transit. I personally will not b... See more
Company replied
I was desperate to get my hands on the Kitsch hair perfume from the Kitsch website because they bombarded me with ads yet were consistently sold out. Then, after googling, I discovered Kiyo, who came... See more
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This has to be one of the best shopping experiences. I ordered something I could not get anywhere and this company delivered exactly what I wanted. Delivery was prompt, packaging was amazing, price e... See more
Company details
About Kiyo Beauty
Written by the company
At Kiyo Beauty, we select the finest brands that solve real hair issues using the latest trends and formulations. We make great hair care accessible to everyone, no matter your hair type or budget.
When you shop with us, you’re not just investing in products for your curls—you’re supporting a community of creators and entrepreneurs dedicated to making the beauty world more diverse and representative of all hair types. Our commitment to curl positivity drives everything we do, and we are honoured to be part of the broader movement to uplift under-represented voices in the industry and continue to celebrate textured hair.
Together, we can help build a beauty landscape that values inclusivity, authenticity, and equality for everyone.
Contact info
United Kingdom
- support@kiyobeauty.com
- kiyobeauty.com
Free UK Delivery over £40
4.8
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Very impressed and will definitely order from them again
Very impressed with the delivery time and how well the items were packaged. A great choice of products and good prices. Will definitely order from them again.
March 2, 2026
The worst experience ever
The worst experience ever, customer service doesn't exist. I never received my order, seems to be lost in transit somewhere. I contacted customer service twice but I only got reply from AI!! Joke!
February 24, 2026
Reply from Kiyo Beauty
Hi Elzbieta,
We’re really sorry to hear about your experience – that’s definitely not the experience we want anyone to have with us.
We’ve received your ticket and our support team are currently looking into it. A member of our team will reach out to you shortly with a resolution regarding your order.
Thank you for your patience while we sort this out.
Kind regards,
Aisha
Have only ordered twice but on both…
Have only ordered twice but on both occasions delivery has been prompt and products have been securely wrapped.
March 3, 2026
Competitively priced
First order from Kiyo. Competitively priced product and prompt delivery
February 23, 2026
Very easy website
Very easy website. Loads of fantastic products to choose from. Will definitely use Kiyo again
February 26, 2026
This hair product is wonderful
This hair product is wonderful!
Was wary of buying so much sham rubbish out there, but it really worked on my short curly European hair. Great bouncy curls, with only a little of the product, so think it's going to last months.
It smells wonderful, too.
Quick delivery.
I will be looking at other hair products they sell.
February 24, 2026
Iv still not received parcle
Iv still not received parcle
Tryed to deliver 26th feb i was working aranged a redelivery to work on 27th tryed to deliver to my house again
Now royal mail just say pending cant get in touch and am still with out
Ill add the company has been in touch and trying to sort for me
Its royal mail thsts the problem
February 24, 2026
Reply from Kiyo Beauty
Hi Victoria,
Thank you for getting in touch. According to the shipper, they attempted delivery on 27/2 but reported that there was no answer. Your parcel is still available for redelivery or collection.
I couldn’t find any contact form from you, but we’ll have a member of our team reach out via email to support you directly and get this resolved as quickly as possible.
Kind regards,
Aisha
Great service
Great service and range of products. Would be more than happy to use again.
February 19, 2026
Very quick service.
February 17, 2026
excellent product
February 9, 2026
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