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Kiyo Beauty Reviews 4,405

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 447 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality and authenticity, often highlighting the excellent range available, especially for specific hair types. People frequently mention the prompt and reliable delivery service, noting that items arrive quickly and are exceptionally well-packaged, often with extra care to prevent leaks. The ordering process is described as easy, with efficient communication and updates. However, some customers were dissatisfied with specific product outcomes, feeling that certain items did not meet expectations for their hair type despite using search filters. A few people also reported issues with orders, such as not receiving an item or receiving a product with a quality concern.

What people talk about most

Product

People report positive experiences with product, often highlighting the excellent quality and effectiveness... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Service

Users describe positive interactions with service. Customers consistently praise the prompt, efficient, and... See more

Order

Clients share positive opinions on order. Many customers praise the fast delivery and careful packaging,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of products, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first time purchasing from Kiyo was better than expected. Very prompt and reliable service. And I must add that the prices are very competitive. Will definitely buy more online bargains from t... See more

Company replied

Rated 5 out of 5 stars

I have shopped with Kiyo Beauty for a while now and there hair products are amazing, genuine and the packaging is great, as it well secured so nothing can leak during transit. I personally will not b... See more

Company replied

Rated 5 out of 5 stars

I was desperate to get my hands on the Kitsch hair perfume from the Kitsch website because they bombarded me with ads yet were consistently sold out. Then, after googling, I discovered Kiyo, who came... See more

Company replied

Rated 5 out of 5 stars

This has to be one of the best shopping experiences. I ordered something I could not get anywhere and this company delivered exactly what I wanted. Delivery was prompt, packaging was amazing, price e... See more


Company details

  1. Hair Product Store
  2. Beauty Product Supplier
  3. Beauty Supply Store

About Kiyo Beauty

Written by the company

Kiyo Beauty Logo

At Kiyo Beauty, we select the finest brands that solve real hair issues using the latest trends and formulations. We make great hair care accessible to everyone, no matter your hair type or budget.

When you shop with us, you’re not just investing in products for your curls—you’re supporting a community of creators and entrepreneurs dedicated to making the beauty world more diverse and representative of all hair types. Our commitment to curl positivity drives everything we do, and we are honoured to be part of the broader movement to uplift under-represented voices in the industry and continue to celebrate textured hair.

Together, we can help build a beauty landscape that values inclusivity, authenticity, and equality for everyone.


Contact info

Free UK Delivery over £40

Tracked delivery within 2-3 days + faster options available

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

It's an ok site for products however I…

It's an ok site for products however I don't always find the products live up to the expectations stated.
A lot of products are more for people with hair types of 3b and tighter coils and curls. Meanwhile my fine fluffy hair continues to remain like something from a before instead of an after look! I have had some great results with some products but disappointing results with others, despite specifically putting in my hair type and porosity into the search.
Please, there must be other fine wavies out there that need something that will last longer than cpl of hours. Without the horrific tangled texture feels.

February 16, 2026
Rated 5 out of 5 stars

The best shopping experience

This has to be one of the best shopping experiences. I ordered something I could not get anywhere and this company delivered exactly what I wanted. Delivery was prompt, packaging was amazing, price excellent. I look forward to ordering from this company again. Cannot praise enough xxx

February 12, 2026

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