Everything went wrong and customer service did nothing! @ weeks before my order was filled and almost a month to receive it. Then one (out of 2) lamps stopped working well (had barely used them) and i... See more
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Klarako's products are undoubtedly of a very high quality as it has been stated already. Well, any company can sell high quality but Klarako has yet another, big plus: after sales services. It's here... See more
Klarako really went above and beyond. When my 4-year-old accidentally broke one of our lights, they immediately sent a replacement without any fuss. Their smart design, secure packaging, and top-notch... See more
My lights arrived in just seven days here in Canada, no complaints at all! They've been shining perfectly for months now. I bought 3 Crystal Lanterns for my daughter's study and some stem illuminator... See more
Company details
Written by the company
Modern furniture brand centered around Scandinavian-design
Contact info
United States
- klarako.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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The italian chrome thinkers are a knock…
The italian chrome thinkers are a knock out of the park with their liighting design. Each fixture adds a touch of sophistication to my place and has a unique design to it. Klarako's support team was always quick to sort out any issue i had. Highly recommend them to anyone looking for modren lighting solutions! Every thing is ok but the delivery is 1 day late.
Can’t even rate it as number doesn’t go…
Can’t even rate it as number doesn’t go low enough
I had confirmation of order in January and still now on March 8th am waiting for delivery
The lamp is stunning
The lamp is stunning, it adds a minimalist touch of lighting which has completely transformed my apartment.
Buyer Beware: False Advertising and Non-Functional Lamps
Dear fellow consumers,
I feel compelled to share my recent experience with Klarako in the hopes of preventing others from encountering the same disappointment.
Despite their advertised "90-Day Risk Free Guarantee," my interaction with Klarako left much to be desired. I purchased eight lamps from them, anticipating both quality products and the reassurance of their guarantee. Unfortunately, none of that was accomplished.
The lamps began malfunctioning shortly after delivery, leaving me with eight non-functional items in a matter of weeks.
When I attempted to seek a refund within the specified guarantee period, I encountered resistance and refusal from Klarako. It became evident that their commitment to customer satisfaction was lacking.
In light of my experience, I strongly advise against engaging with this company. Their misleading advertising and failure to uphold their own policies make them an unreliable choice for consumers.
Professional modern light brand like…
Professional modern light brand like none other i have used. I had a big order and the customer service was superb with delivering my order in safe conditions. I have had the lamp for four months now and they all work perfectly. absolutely love the designs Klarako has been recommended by me to so many of my business partners and i have wanted to write this review to pass on the message. Thank You!
I placed an order more than 1 month ago…
I placed an order more than 1 month ago and still have the received it. Unacceptable!
2 weeks to delivery to italy
2 weeks to delivery to italy, Arrived packaged nicely in Klarako bnrand packiging. Opened up to find my two Crystal lanterns looking exactly like the video. # months later, its the lamp iuse every night to light up my beside. 8/10
Bought 8x Klarako Crystal Lanterns for…
Bought 8x Klarako Crystal Lanterns for my home bar and the lights look exactly like exactly like the photos. Beautiful aura, luxurious design, with a modren feel to them.10/10
Took a chance with Klarako for the…
Took a chance with Klarako for the first time, and dang, they didnt dissapoint Quick delivery, packaged well, and the main, and the main delivery issues I had were sorted out pronto by their customer service.
Wretched experience
They are very quick to take your money; very slow to deliver the product you paid for or refund your money. I ordered 2 Reno Floor Lamps in January. I followed up when the order hadn’t shipped after 3 weeks. At first they claimed the order was ready, and I even received a fake shipping notice, before they eventually admitted that the lamps weren’t available in the color I ordered. They stopped responding when I asked about the status of my refund, so I eventually just filed a chargeback with the credit card company.
Had an issue with my address being…
Had an issue with my address being super remote but solved it with customer service. Got my lamps perfectly packaged and they look great on both my night tables. Highly recommmended
Just added 8 Klarako Crystal Lanterns…
Just added 8 Klarako Crystal Lanterns to my crib, and boy, do they set the mood right! Super luxurious feel and they fit right in with my decor. Only snag was a tiny delivery hiccup, but Klarako's support team sorted it out fast 9/10 for me!

Reply from Klarako
First-time purchasing from Klarako so…
First-time purchasing from Klarako so naturally had my doubts. Delivery was super quick. The lamp arrived safely packaged. I did face a bit of an issue which the customer service rep took care of right away with no problems

Reply from Klarako
4 out of 5 stars just because our order…
4 out of 5 stars just because our order arrived with a small scratch but Klarako quickly replaced it with a new lamp so i'm very happy for that. Thank you

Reply from Klarako
Recently invested in 6 Klarko Crystal…
Recently invested in 6 Klarko Crystal Lanterns for my front porch and they absolutely exceeded expectations. The ambiance they create is simply enhanting, blending opulence with a contemporary edge flawlessly.

Reply from Klarako
Lovely LED Motion sensor lights that…
Lovely LED Motion sensor lights that came and deliverd to my address in under 2 weeks. I use them for drawers in my room and they are a complete gamchanger!

Reply from Klarako
Cute but short
It's very cute, but the light emitted is fairly weak. The chief issue is battery life. On a full charge, the lamp works perhaps 30 minutes (not continuous) before I starts turning itself off after a minute or two. I've got to stop falling for these internet companies.

Reply from Klarako
Ordered off an Instagram ad- after a…
Ordered off an Instagram ad- after a couple days of browsing i bought one from a much cheaper company and it came completely broken. Reordered from Klarako and their lamp still works perfectly to this day.

Reply from Klarako
Recieved the Luminious Elegance lamp…
Recieved the Luminious Elegance lamp for my homw office a couple months back. Came in secure packaging & it looks lovely in my office.

Reply from Klarako
Fast delivery!
Fast delivery!
Awesome lamps and very fast delivery with superb shipping tracking.
After reading negative reviews I was a bit worried, but my fear was uncalled for.
Arrived as promised and as beautiful as I expected them to be.
Awesome in every way!

Reply from Klarako
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