Very good product. Only problem is, I have bought windows and a door, in three separate deals, and every time they have postponed the delivery at least two weeks, so I have to schedule new appointmen... See more
Company replied
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See what reviewers are saying
The delivered Windows and Doors were of excellent quality and packaged with care. Measurements were as expected. A delay of two weeks, although communicated well, was the only thing holding me back fr... See more
Company replied
In fact I am not pleased with the fact that when you order you Get to pick estimated delivery dates. And for the second time noe the delivery date has been moved by Klar. So I find it a little diffic... See more
Company replied
I had two window deliveries to a difficult site up a mountain last winter. One was delayed by 3 weeks but there was alot of disruption in Europe at the time. Even so, the delivery time frame was much... See more
Company replied
Company details
About Klar
Written by the company
Klar is your go-to destination for high-quality energy-efficient windows and doors made from Estonian FSC-certified timber. We take pride in providing our customers with environmentally friendly solutions that enhance the energy efficiency and value of your home.
At Klar, we understand that energy efficiency is a top priority for our customers. That's why we have designed our windows and doors to be highly energy efficient, reducing energy consumption and saving our customers money on their energy bills.
Thank you for choosing Klar for your energy-efficient window and door needs. We are committed to providing you with high-quality, sustainable products and outstanding customer service, and we look forward to helping you enhance the quality of your home.
Get in touch
📞 +45 78 76 88 83
✉️ hej@klarhome.dk
🇸🇪 Sverige📞 (+46) 18 800 81 38
✉️ hej@klarhome.se
🇳🇴 Norge📞 +47 32 99 40 27
✉️ hei@klarhome.no
🇬🇧 UK📞 (+44) 0808 164 9920
✉️ hello@klarhome.co.uk
🇩🇪 Deutschland📞 (+49)30 8379 7057
✉️ hallo@klarhome.de
🇪🇪 Eesti📞 (+372) 880 1212
✉️ tere@klarhome.ee
Energy Efficient Windows & Doors For Everyone
Up to 12 Year Warranty & Price Match ✅
✅ Energy efficient windows (U-value: 0.7)
✅ More than 50.000 Customers
✅ Webshop since 2015
– these are just a few of many reasons to choose Klar for your Home renovation project.
Design and order your products in a few minutes and have them delivered to your doorstep directly from our own factory. Easy and affordable.
We use Estonian FSC-certified pinewood: Quality-conscious and climate-friendly ❣️
Read more about our 12 year warranty or read more about how to get started installing your own windows and doors from Klar
✅ More than 50.000 Customers
✅ Webshop since 2015
– these are just a few of many reasons to choose Klar for your Home renovation project.
Design and order your products in a few minutes and have them delivered to your doorstep directly from our own factory. Easy and affordable.
We use Estonian FSC-certified pinewood: Quality-conscious and climate-friendly ❣️
Read more about our 12 year warranty or read more about how to get started installing your own windows and doors from Klar
Contact info
Denmark
- klarhome.com
3.9
Great
5K reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Problems with door lock
We had problems with a door that we couldn't open. Namir at Customer Service was excellent; he was engaged, detailed in his methods and responsive to my needs. Sometimes there was a little delay in receiving a response, but with regard to that I can say I was somewhat guilty myself. Overall, the process was not unreasonably inconvenient and ended in a satisfactory conclusion.
August 5, 2024
Unprompted review
Reply from Klar
Hi Dave,
Thank you for your review! We're pleased that Namir could assist you well. We appreciate your patience regarding the response times and are glad the issue was resolved to your satisfaction.
Mvh. Lina
Klar🪟
Super experience
Super experience. Very nice windows and doors. I even had delivery ahead of schedule. I am very satisfied and coudn't have hoped for for better.
December 16, 2024
Unprompted review
Reply from Klar
Hi Henrik,
Thank you for your review, and I am very happy to hear that you are satisfied with your entire experience with us and our products.
Mvh. Lina
Klar🪟
Lina was superfast and proactive in her…
Lina was superfast and proactive in her response. She found a smart way to solve my mistake with minimal effort for me. Super happy about her support.
January 7, 2025
Unprompted review
Reply from Klar
Hi Erik,
Thank you for your review and I am happy to hear that you were happy with your experience with us 😊
Mvh. Lina
Klar🪟
The website is easy to use
The website is easy to use, you have the cheapest windows, fast and good customer service. can be recommended😊
December 17, 2024
Unprompted review
Reply from Klar
Hi Raymond,
Thanks for your review. We highly appreciate your kind words and your recommendation.
Kind regards, Namir
Klar🪟
Pleasant and helpful customer service.
Everything I ordered was as expected and arrived at the agreed time. Well and secured packed. Pleasant and helpful customer service.
October 10, 2024
Unprompted review
Reply from Klar
Hi Aslag,
Many thanks for your review. I'm glad to hear that everything went as planned. Should you ever need windows/doors in the future, you know where to reach us! 😊
Kind regards, Namir
Klar🪟
Excellent service
Excellent service
I wanted to add ventilation to my windows, and that wasn't any problem.
December 9, 2024
Unprompted review
Reply from Klar
Hi Theres,
Thanks a lot for the 5 stars. I'm glad that we could help you out with your order 😊
Kind regards, Namir
Klar🪟
The entire process was transparent and…
The entire process was transparent and reliable. The windows were delivered perfectly packaged and in the quality advised. I can only recommend Klar - very professional.
September 30, 2024
Reply from Klar
Hi Christoph,
Thank you very much for your review. I'm glad to hear that you had an enjoyable experience buying windows from us and we highly appreciate your recommendation 😊
Kind regards, Namir
Klar🪟
Reply from Klar
Hi Henrik,
Thank you so much for your review. We always strive to respond to our customers as quickly as possible in the best possible way.
Kind regards, Namir
Klar🪟
Everything OK
September 30, 2024
Reply from Klar
Hi Mariane,
Thank you so much for the 5 stars! I'm glad to hear that you were satisfied with your experience :)
Kind regards, Namir
Klar🪟
Reply from Klar
Hi Daniel,
Thank you so much for your review. I'm glad to hear we could give you the help you needed :)
Kind regards, Namir
Klar🪟
Issue with delivery and minor damages
Had issues with the delivery, it was 2 month late and it was on multiple times suppose to be delivered and the company simply did not show up. In the end the door arrived with minor damage and blemishes.
I have Spoke to Martin, Lina and Namir all been very helpful with the issues we had.
Last few days I have spoken to Namir which have been kind and understanding- he has managed to find a happy medium for myself and the company.
0 stars for delivery, 3 stars for the door but 5 stars for the customer service
November 28, 2024
Unprompted review
Reply from Klar
Hi Denize,
Thank you for your honest and detailed feedback. We truly regret the challenges you experienced with the delivery and the condition of your door upon arrival. It’s not the standard we aim for, and your patience throughout the process has been greatly appreciated.
I'm glad that we could assist you and work towards a resolution that felt fair. Your input is invaluable in helping us improve, and we hope to deliver a smoother experience for you in the future. Thank you for giving us the opportunity to make things right.
Kind regards, Namir
Klar🪟
Customer Support at Klar Windows
Before finalizing my Windows order from Klar home I did call the support for some clarifications. The person who answered my questions and gave me advise did it in a very good way that helped me to order the best alternatives for what I needed.
I’ll order from same company again when I need more Windows.
November 28, 2024
Unprompted review
Reply from Klar
Hi Goran,
Thank you for sharing your experience! We're delighted to hear that our support team could provide the guidance you needed to make the best choice for your windows. It's wonderful to know that you're happy with your decision and plan to return to us in the future. We're here whenever you're ready for your next project!
Kind regards, Namir
Klar🪟
Had contact with Namir
Had contact with Namir. My Danish didn’t work so he switched directly to English. Tried to steer my need to a cheaper alternative and went that didn’t work he solved in-house in a timely fashion.
Thanks
November 10, 2024
Unprompted review
Reply from Klar
Hi David,
Thank you so much for your wonderful review! We’re thrilled to hear that we were able to find a solution for you. If you ever need further assistance, don’t hesitate to reach out to us :)
Kind regards, Namir
Klar🪟
Efficient service
The team from Klar helped with the ordering process and were very reactive. Once the order was in place we received regular updates from the tracking system. The windows then arrived exactly on time, nicely packaged on a pallet.
November 21, 2024
Unprompted review
Reply from Klar
Dear Stephen
Thank you very much for your five-star review.
I'm thrilled to hear your positive experience from ordering to the product itself. It's everything we are working hard for at Klar.
Best regards, Kristín
Klar🪟
Bad product and customer service
Bad customer service, no measuring service before ordering window, dismissed reclamation of faulty product without reasonable justification, not recommend
September 16, 2024
Reply from Klar
Dear Hanna,
Thank you for your feedback. I’m very sorry to hear that you found our customer service unsatisfactory. Please know that we are committed to providing the best service possible, and it’s disheartening to hear that this was not your experience.
Your case was handled by my excellent colleague, and the conclusion reached was based on a thorough evaluation of the situation. When receiving your order, it’s important to check for any visible issues with the product. In this case, the issue described appears to have occurred during installation.
Should you encounter any functional problems with the windows in the future, please don’t hesitate to submit a new claim. We’ll gladly provide assistance and expertise to address any concerns.
If you have further questions or comments, feel free to reach out.
Kind regards, Namir
Klar🪟
We ordered the terrace door
We ordered the terrace door. It was delayed a little, but we were happy to receive it nicely and well-packed.
September 4, 2024
Reply from Klar
Hi Nikhil,
Thank you so much for your review! We're delighted to hear that you're happy with your new door :)
Kind regards, Namir
Klar🪟
I appreciated the way Nanna seemed…
I appreciated the way Nanna seemed genuinely interested in my business and her strong belief and explanation thereof in Klarfönster's product.
October 10, 2024
Unprompted review
Reply from Klar
Dear Joey
Thank you so much for your review.
I'm thrilled to hear you have had a good experience with Nanna - she truly is a star.
We look forward to seeing you back at Klar next time you need windows or doors.
Mvh. Kristin
Klar🪟
Customer satisfaction
Hi, I worked with Nanna and she is really helpful. Nanna understand my requirements and provided various options to suit my requirements. I am sure I am going to proceed to order the windows and door from Klar.
November 6, 2024
Unprompted review
Reply from Klar
Dear customer,
Thank you for taking your time to write this amazing review! We're happy to hear that Nanna was able to assist you through your order. We are always happy to give you the best service possible! :)
Kind regards, Namir
Klar🪟
Doors arrived completely broken
Doors arrived completely broken. We had to wait 8 weeks for a replacement and no offer to get it to us any faster. We had to spent money buying a temporary door to make the building weatherproof. It’s a shame because it’s a nice product.
November 6, 2024
Unprompted review
Reply from Klar
Hi Hannah,
Thanks for the great talk. I'm glad that the delivery of a new door arrived without any complications. We always prioritize re-orders and set the goal to get these delivered as soon as possible to ensure you don't spend a long time without a new door. I'm sorry that you had to get a temporary door in the meantime, but I'm really glad that we could find a satisfying solution. As always, if you have any questions and/or comments, we are always ready to help, either on the phone or via email.
Kind regards, Nanna
Klar🪟
Fast and efficient
Fast and efficient. Attention to detail. Nanna made the process of ordering new windows much much easier, and when I changed an aspect of my order, the offer was updated quickly to reflect my new needs.
November 4, 2024
Unprompted review
Reply from Klar
Hi Adam,
Thank you for your kind words! We're thrilled to hear that Nanna provided you with fast and efficient service, making your window ordering process smooth and easy. Attention to detail is essential to us, and we're glad we could accommodate your changes promptly. We appreciate your feedback and look forward to serving you again in the future!
Kind regards, Namir
Klar🪟
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