Several items ordered recently online from Klass for special occasions. As always clothes were lovely . An odd oufit was returned in exchange for a beautiful outfit found instore. Spoilt for choice! M... See more
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Location
Switch locationBirkenhead Road, Meols, CH47 9RE Wirral, GB
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Lovely jumper ,saw it in carr farm , they didn’t have my size so the lady checked in the delivery , when she didn’t have she went online checked availability then showed me they had my size and how to... See more
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I hadn't been receiving my vouchers I had earned. , so I got in touch with customer services who promptly sorted my problem , also my last order was delivered quickly + returns was easy .wud recommend... See more
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I had been waiting for a dress for my Vows, I eventually received it and it is what I thought it would be. Material is beautiful and fits i order 2 sizes but my normal size was excellent. I always sh... See more
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Company details
About Klass - Carr Farm Garden Centre
Written by the company
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Written by the company
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £50
Get free 48 hour tracked delivery on all orders over £50
Contact info
Birkenhead Road, Meols, CH47 9RE, Wirral, United Kingdom
Get 15% Off Your First Order
4.4
Excellent
37 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 24 hours
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The sizing is very small and out of…
The sizing is very small and out of proportion and is not correct
October 24, 2023
Unprompted review
Love these pleated dresses!
Love these pleated dresses, this one is my third. This one is my Christmas dress. Comfy, smart, dress up or down, always feel amazing! Washes in the machine 30°, dry on a hanger and it's ready to go again!
October 16, 2023
Reply from Klass - Carr Farm Garden Centre
Good afternoon Diane
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Kind Regards Emma - klass.co.uk
Great customer service
As always, great customer service from Klass - backed up with excellent quality clothing at great prices. Thank you!
September 19, 2023
Reply from Klass - Carr Farm Garden Centre
Good morning Elsie
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Kind Regards Kate - klass.co.uk
Disaster
Dresses ordered on line were very nice. However Muslin top bought in Meols just fell to pieces. The more I tried to sew up the fraying seems the worse it got.
5085S1131104-Border print Crochet Trim Ivory/blue
Cost £30. Staff at Carr Farm Garden Centre, Meols said I should ring and tell you -so here I am!
July 3, 2023
Reply from Klass - Carr Farm Garden Centre
Hi
We have passed your comments onto customer services who will be in touch regarding your feedback.
Ordered two tunic tops and a pair of…Tunic tops
Ordered two tunic tops and a pair of trousers. Everything fitted well and loved the tops, the style and light material for summer just what you want for holidays.
June 25, 2023
The clothes are well made ,i have…
The clothes are well made ,i have recemtly,brought a beautiful dress and jacket ,it is stunning even though i have put on weight but it .makes me looks slim .i just wish you could sell shoes and hand bags to match.perfect
May 29, 2023
Reply from Klass - Carr Farm Garden Centre
Good morning Pamela
Thank you for your kind feedback as it really is appreciated. We will look into selling hand bags and shoes.
Kind Regards Sophie - klass.co.uk
I mislaid an invoice I was sent with my…
I mislaid an invoice I was sent with my last order, contacted Klass who forwarded me a copy by email which enabled me to return an item that wasn't suitable and purchase a beautiful dress and a blouse, both are beautiful,very happy customer 😊
March 21, 2023
Reply from Klass - Carr Farm Garden Centre
Good morning Christine
Thanks for taking the time to write a review . I am so sorry that you had this problem but we are really pleased this was resolved quickly for you. We are so happy that you are happy with your exchange. Thank you for keeping updated and we would love to welcome you back online and store again soon.
Kind Regards Kate - klass.co.uk
I LOVE ALL THE TOPS I HAVE BOUGHT
I LOVE ALL THE TOPS I HAVE BOUGHT , THEY ALWAYS FIT ME PERFECTLEY. LIKE THE STYLE . LOVE MY WINTER ANORACK , FROM THE SHOP IN CARR FARM. ALSO BUY OF INTERNET
March 19, 2023
Reply from Klass - Carr Farm Garden Centre
Good morning Norma
Thanks for taking the time to write a review. We are so pleased that you love your purchases from us. We really appreciate you shopping with us instore and online and would love to welcome you back again soon.
Kind Regards Kate - klass.co.uk
EXCELLENT CUSTOMER SERVICE
Went to local store and the item I wanted was not there in my size. I found the code on one of the same garments and then ordered online.
The item arrived the following day.
Excellent service with super quick delivery... thank you...
March 2, 2023
Reply from Klass - Carr Farm Garden Centre
Good afternoon Amanda
I am so sorry that you was unable to get the size you wanted locally but are pleased that you visited us online. We really appreciate you taking the time to write a review and share your kind words and I really hope we can welcome you back again soon.
Kind Regards Sophie - klass.co.uk
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