Not a patch on boundary mill stores. As a customer you should feel free to browse and go out feeling happy with or without a purchase. This store has someone tailing you as you walk around and it ma... See more
Company replied
Location
Switch locationFlapper Fold, M46 0HB Atherton, GB
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See what reviewers are saying
EXCELLENT DISPLAY, NICE AND CLEAN CHANGING ROOMS, STAFF HELPFUL AND EFFICIENT. A PLEASURE TO SHOP THERE
Company replied
Correct to size. Quick service Very pleased Will be using Klass again
Company replied
Love my coat but the zip keeps getting tangled in the lining and is well stuck. Hard to free so I'm wary of fastening it now
Company details
About Klass - Ena Mill Retail Ltd
Written by the company
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Written by the company
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £30
Get free 48 hour tracked delivery on all orders over £30
Contact info
Flapper Fold, M46 0HB, Atherton, United Kingdom
Get 15% Off Your First Order
3.4
Average
4 reviews
Replied to 82% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Love my coat but the zip keeps getting…
Love my coat but the zip keeps getting tangled in the lining and is well stuck. Hard to free so I'm wary of fastening it now
December 26, 2025
Unprompted review
Not a patch on boundary mill stores
Not a patch on boundary mill stores. As a customer you should feel free to browse and go out feeling happy with or without a purchase. This store has someone tailing you as you walk around and it makes you feel not well. The store is mostly concentrating on the older customer. I would not recommend going here.
June 21, 2025
Unprompted review
Reply from Klass - Ena Mill Retail Ltd
Good Afternoon Darron, thank you for taking the time to leave a review. I am sorry to hear that you haven't had an enjoyable shopping experience with us, apologies as customer satisfaction is very important to us. I will report this back to the suited team.
KLASS AT ENA MILL
EXCELLENT DISPLAY, NICE AND CLEAN CHANGING ROOMS, STAFF HELPFUL AND EFFICIENT.
A PLEASURE TO SHOP THERE
March 17, 2025
Reply from Klass - Ena Mill Retail Ltd
Good morning Annettee
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Emma - klass.co.uk
Correct to size
Correct to size. Quick service
Very pleased
Will be using Klass again
November 8, 2024
Reply from Klass - Ena Mill Retail Ltd
Good afternoon Kath
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Kate - klass.co.uk
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