Klass - Isle of Wight Reviews 

12
TrustScore 4.5 out of 5

4.3

Brading Road, Ryde, PO33 1QG Isle of Wight, Isle of Wight, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Ive been buying clothes for years from Klass all true to size, fantastic products, easy order and returns, my whole wardrobe just says Anna Rose or Klass

Company replied

Rated 5 out of 5 stars

It’s always easy to order Klass products on line as the system is so straight forward. The item arrived quickly although I did order it late in the day on a Friday so didn’t experience the 24hour del... See more

Rated 5 out of 5 stars

The top that I wanted was not available in my size at our local Klass shop. I ordered it online at 11.02 on Friday 21st June and it was delivered to me on Monday 24th June at lunchtime. What an inc... See more

Company replied

Rated 5 out of 5 stars

I had bought a Klass tunic top on the Isle of Wight. The style suits me so decided to buy some more tops on line. Really impressed with quality and price!

Company replied


Company details

  1. Women's Clothing Store
  2. Clothing Store

About Klass - Isle of Wight

Written by the company

Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.

We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.

Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .

We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.

Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.

At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.

All our garments are manufactured to the highest standards using specifically sourced quality fabrics.

We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.

Our promise to you

Written by the company

Our customers are at the heart of everything we do.
Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.

Tracked 48 Hour Delivery

FREE 48 Hour Delivery On Orders Over £50

Get free 48 hour tracked delivery on all orders over £50

Contact info

  • Brading Road, Ryde, PO33 1QG, Isle of Wight, Isle of Wight, United Kingdom

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4.3

Excellent

TrustScore 4.5 out of 5

12 reviews

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Replied to 88% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(12)

1,938 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous clothes

Ive been buying clothes for years from Klass all true to size, fantastic products, easy order and returns, my whole wardrobe just says Anna Rose or Klass

March 4, 2026
Klass - Isle of Wight logo

Reply from Klass - Isle of Wight

Good Morning, thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future.

Rated 5 out of 5 stars

Another Great Buy From Klass

Quick, easy and free delivery. Pleased with the dress, fits perfectly.

August 5, 2024
Klass - Isle of Wight logo

Reply from Klass - Isle of Wight

Good morning Pauline

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Sophie - klass.co.uk

Rated 5 out of 5 stars

Superb online service

The top that I wanted was not available in my size at our local Klass shop. I ordered it online at 11.02 on Friday 21st June and it was delivered to me on Monday 24th June at lunchtime. What an incredible service, thank you Klass. The assistants in this store are a credit to your Company.

June 21, 2024
Klass - Isle of Wight logo

Reply from Klass - Isle of Wight

Good afternoon Fredericks

Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Kind Regards Sophie - klass.co.uk

Rated 5 out of 5 stars

I had bought a Klass tunic top on the…

I had bought a Klass tunic top on the Isle of Wight. The style suits me so decided to buy some more tops on line. Really impressed with quality and price!

November 23, 2023
Klass - Isle of Wight logo

Reply from Klass - Isle of Wight

Good morning Mary

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Sophie - klass.co.uk

Rated 5 out of 5 stars

quick service

item rec quickly great quality

May 17, 2023
Klass - Isle of Wight logo

Reply from Klass - Isle of Wight

Good morning Sue

Many thanks for your kind review as it is greatly appreciated!

Kind Regards Emma - klass.co.uk

Rated 5 out of 5 stars

It’s always easy to order Klass…

It’s always easy to order Klass products on line as the system is so straight forward. The item arrived quickly although I did order it late in the day on a Friday so didn’t experience the 24hour delivery but I didn’t expect that anyway. The item was well packaged so it was easy to deliver and didn’t get damaged in any way.
I would have purchased this item from my local store on The Isle of Wight but they hadn’t been sent a size 10 so I would suggest that all sizes are sent to stores please. I did however try on the larger size just to see what it looked like. Brenda is always helpful in store and it’s a pleasure to go there. I find her helpful and friendly while she also knows me well enough to give excellent advice and help.The garment is of excellent quality and well made so all in all I would recommending purchasing items from Klass anyway. Thank you.

April 17, 2023

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