Visit website

Klass - JB Armstrongs Mill Reviews 2

•
TrustScore 4 out of 5

3.8

Women's Clothing Store
Write a reviewVisit website
Write a review

Location

Switch location

173 Charnwood Road, LE12 9NN Shepshed, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Women's Clothing Store
  2. Clothing Store

About Klass - JB Armstrongs Mill

Written by the company

Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.

We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.

Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .

We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.

Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.

At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.

All our garments are manufactured to the highest standards using specifically sourced quality fabrics.

We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.

Our promise to you

Written by the company

Our customers are at the heart of everything we do.
Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.

Tracked 48 Hour Delivery

FREE 48 Hour Delivery On Orders Over £30

Get free 48 hour tracked delivery on all orders over £30

Contact info

  • 173 Charnwood Road, LE12 9NN, Shepshed, United Kingdom

Promotion box for Klass - JB Armstrongs Mill

Get 15% Off Your First Order

Love shopping? Get 15% off your first order when you sign up to email.

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 82% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Prompt service Couldn't get item in my size at local…

Couldn't get item in my size at local outlet so ordered Monday night and arrived Friday morning. Great service.

September 10, 2024
Klass - JB Armstrongs Mill logo

Reply from Klass - JB Armstrongs Mill

Good afternoon C.

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Sophie - klass.co.uk

Rated 5 out of 5 stars

Extremely Friendly and Helpful Staff

The staff are very friendly and helpful and of course the clothes are beautiful at extremely reasonable prices. I won't be looking on line again, unless, of course they don't have my size in a particular garment.

May 28, 2024
Klass - JB Armstrongs Mill logo

Reply from Klass - JB Armstrongs Mill

Good morning Lesley

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Kate - klass.co.uk

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look