I visited the store in Trentham Gardens, Stoke at the end of July. The staff were extremely helpful, very willing to make suggestions and they even provided me with all the information I needed to m... See more
Location
Switch locationStone Road, Trentham, ST4 8JG Stoke on Trent, GB
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My friend & I often shop (& buy) in The Trentham village. We always seem to find something in the shop that we like & can find clothes that are not in any other shops. The staff are always most h... See more
Company replied
Always a pleasure to go into the shop. The staff are always helpful and pleasant.
Company replied
I bought a few items online which were unsuitable so I took them back to the store in the Trentham Shopping Village. The staff are very pleasant and helpful and processed my returns with no fuss askin... See more
Company replied
Company details
About Klass - Unit 48 Trentham Gardens
Written by the company
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Written by the company
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
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Contact info
Stone Road, Trentham, ST4 8JG, Stoke on Trent, United Kingdom
Get 15% Off Your First Order
4.4
Excellent
10 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 48 hours
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Always a pleasure to go into the shop
Always a pleasure to go into the shop. The staff are always helpful and pleasant.
February 10, 2026
Reply from Klass - Unit 48 Trentham Gardens
Good Afternoon Julie,
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
The brilliant Trentham Klass shop
My friend & I often shop (& buy) in The Trentham village.
We always seem to find something in the shop that we like & can find clothes that are not in any other shops.
The staff are always most helpful, kind,amenable & knowledgeable about what they stick, or we could find online.
It is always a pleasure to shop there. Thank you.
February 2, 2026
Reply from Klass - Unit 48 Trentham Gardens
Good Afternoon Angela, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
The dress I ordered fitted to the…
The dress I ordered fitted to the correct size and looks lovely on. The material is nice and the price was good in the sale
December 29, 2025
Reply from Klass - Unit 48 Trentham Gardens
Good Afternoon Patricia, thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
The lady in the shop was very helpful…
The lady in the shop was very helpful and helped me to choose dresses which suited me
November 4, 2025
Reply from Klass - Unit 48 Trentham Gardens
Good Afternoon Karen, It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Fast delivery on quality items at a…
Fast delivery on quality items at a reasonable price. Had to return items bought in the sale as they were too big.The return/refund was dealt with in store by a friendly and professional member of staff
July 30, 2024
Reply from Klass - Unit 48 Trentham Gardens
Good morning Susan
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Kind Regards Kate - klass.co.uk
Klass Trentham Gardens
I visited the store in Trentham Gardens, Stoke at the end of July. The staff were extremely helpful, very willing to make suggestions and they even provided me with all the information I needed to make an online purchase of a dress, in a size they didn’t have in store. I finished by making three purchases in store and one online later. What excellent value for money! So far I have worn and washed two dresses. No problem washing in a machine.
I shall certainly be visiting the Trentham store again when I am looking to buy for the Autumn/Winter season.
July 23, 2023
Pleasant and helpful staff.
I bought a few items online which were unsuitable so I took them back to the store in the Trentham Shopping Village. The staff are very pleasant and helpful and processed my returns with no fuss asking if I would like an exchange or my money back. It only took minutes. The items I bought were of good quality but not right for me although I have purchased items from here in the past and been very pleased with them.
May 8, 2023
Reply from Klass - Unit 48 Trentham Gardens
Thank you for the feedback Alison pleased to hear the Trentham team were able to help.
Kind regards
Great clothing excellent service free returns
Excellent service and clothing all good fit
May 17, 2023
Reply from Klass - Unit 48 Trentham Gardens
Good afternoon Elsie
Many thanks for your kind review as it is greatly appreciated!
Kind Regards Kate - klass.co.uk
Finding the correct dress size
The size of dress want available in the store so the lady rang around other local shops to see if they had my size in. As the didn't she advised that I go to the website and happily found what I was looking for. The lady was was very helpful.
April 20, 2023
Reply from Klass - Unit 48 Trentham Gardens
Good afternoon Bronwen
Many thanks for your kind review as it is greatly appreciated! We are very pleased to learn you enjoyed your shopping experience with us and manged to find what you was looking for.
Kind Regards Emma - klass.co.uk
Excellent service
I found the whole experience of ordering online as I always do. It arrives on time as stated. I also find the staff in the store very helpful
April 20, 2023
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