KlipShop LT Reviews 

266
TrustScore 4.5 out of 5

4.7

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Rated 3 out of 5 stars

I know it might be picky, but they did ask me to choose samples which I did not receive in the package. Additionally the ampule for the hair was in frozen state which is weird given that it was deli... See more

Company replied

Rated 5 out of 5 stars

The goods are amazing! the choice of shipping material was at first upsetting and seemed excessive for non fragile goods, however the merchant assured that materials are biodegradable and eco-friend... See more

Company replied

Rated 5 out of 5 stars

I had a very positive experience with KlipShop. The ordering process was smooth and easy, delivery was quick, and the products arrived well-packaged. Everything I received was of great quality and exa... See more

Rated 5 out of 5 stars

The shop has great customer support, the team is very attentive and quick in resolving requests. Delivery is fast and secure.

Company details

  1. Cosmetics Store
  2. Cosmetics and Perfumes Supplier

Written by the company

KlipShop LT yra viena iš didžiausių grožio prekių e. parduotuvių Lietuvoje, siūlanti profesionalias plaukų, odos ir makiažo priemones tiek individualiems vartotojams, tiek grožio specialistams. Su greitu pristatymu ir puikiu aptarnavimu, KlipShop LT yra puikus pasirinkimas ieškantiems kokybės ir profesionalumo.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

266 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(266)

170 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a very positive experience

I had a very positive experience with KlipShop. The ordering process was smooth and easy, delivery was quick, and the products arrived well-packaged. Everything I received was of great quality and exactly as described. Customer service was also responsive and helpful. I can definitely recommend KlipShop to anyone looking for reliable service and trustworthy products.

September 25, 2025
Unprompted review
Rated 2 out of 5 stars

Could’ve been handled better

I placed an order that included shampoo, using a discount code. I was only informed on the delivery date that the shampoo was out of stock. I had to quickly choose a replacement and pay the difference, but unfortunately, the discount from my original order wasn’t applied to the new item.

The communication was late and the extra cost felt unfair. I hope the store improves how they handle out-of-stock items.

July 12, 2025
Unprompted review
KlipShop LT logo

Reply from KlipShop LT

Laba rytas,
Apgailestaujame už sukeltus nepatogumus.
Susisiekėme el. paštu.

Rated 5 out of 5 stars

Super fast delivery

I'm really surprised by how fast the service and delivery were — I placed my order just yesterday, and I already received it today!

May 20, 2025
Unprompted review
Rated 2 out of 5 stars

I didn’t get the message from the…courier

I didn’t get the message from the courier about the time, however, the delivery time was written on the site from 17.54 to 19.54. The delivery guy called me at 16.34 telling me he is at my place. As a result, I had to rush home, but he couldn’t wait. Finally, I called him from home & at first he wanted me to go outside to take the parcel. I disagreed. It seems to me very unprofessional

April 18, 2025
Unprompted review
KlipShop LT logo

Reply from KlipShop LT

Hello Iris,
Thank you for your feedback. We’re sorry to hear about the delivery experience you had with the courier. While the delivery service is handled by an external partner, we understand how frustrating it can be when timings don’t go as planned.
We have shared your comments with the courier company to help improve their service. If you have any further concerns about your order or require assistance, please feel free to contact us directly via email - pagalba@klipshop.lt or phone +37070055220.

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