I know it might be picky, but they did ask me to choose samples which I did not receive in the package. Additionally the ampule for the hair was in frozen state which is weird given that it was deli... See more
Company replied
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I know it might be picky, but they did ask me to choose samples which I did not receive in the package. Additionally the ampule for the hair was in frozen state which is weird given that it was deli... See more
Company replied
The goods are amazing! the choice of shipping material was at first upsetting and seemed excessive for non fragile goods, however the merchant assured that materials are biodegradable and eco-friend... See more
Company replied
I had a very positive experience with KlipShop. The ordering process was smooth and easy, delivery was quick, and the products arrived well-packaged. Everything I received was of great quality and exa... See more
The shop has great customer support, the team is very attentive and quick in resolving requests. Delivery is fast and secure.
KlipShop LT yra viena iš didžiausių grožio prekių e. parduotuvių Lietuvoje, siūlanti profesionalias plaukų, odos ir makiažo priemones tiek individualiems vartotojams, tiek grožio specialistams. Su greitu pristatymu ir puikiu aptarnavimu, KlipShop LT yra puikus pasirinkimas ieškantiems kokybės ir profesionalumo.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 24 hours
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Quality of goods is well, speed of delivery is fine, however choosing untrusted delivery provider (Venipak) puts the clients upon a high risk of non-delivery or mess
Always amazing! Fast shipping. My favourite online shop ❤️
Very fast delivery, that's why I always buy here. Always quality goods :)
Good prices. Quality products. Exceptionally fast delivery.
I had a very positive experience with KlipShop. The ordering process was smooth and easy, delivery was quick, and the products arrived well-packaged. Everything I received was of great quality and exactly as described. Customer service was also responsive and helpful. I can definitely recommend KlipShop to anyone looking for reliable service and trustworthy products.
I placed an order that included shampoo, using a discount code. I was only informed on the delivery date that the shampoo was out of stock. I had to quickly choose a replacement and pay the difference, but unfortunately, the discount from my original order wasn’t applied to the new item.
The communication was late and the extra cost felt unfair. I hope the store improves how they handle out-of-stock items.

Reply from KlipShop LT
Super fast and quality delivery. Easy to place order. Nice UX.
The shop has great customer support, the team is very attentive and quick in resolving requests.
Delivery is fast and secure.
I'm really surprised by how fast the service and delivery were — I placed my order just yesterday, and I already received it today!
I didn’t get the message from the courier about the time, however, the delivery time was written on the site from 17.54 to 19.54. The delivery guy called me at 16.34 telling me he is at my place. As a result, I had to rush home, but he couldn’t wait. Finally, I called him from home & at first he wanted me to go outside to take the parcel. I disagreed. It seems to me very unprofessional

Reply from KlipShop LT
Perfect!
Everything came really fast, great quality, fair prices and the packaging was beautiful
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