My first order from Kloudy Jewelry, we love our Forever Knot bracelets. I purchased one for me in sliver colour and one as a gift for my Husband in the black colour. Arrived in good time, little bi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Love the bracelets I received and the packaging making them ready for my granddaughter’s birthday! Perhaps the ultimate thought about this company is their customer service. They kept in touch with m... See more
Company replied
Easy to order, good communication and prompt delivery from the company. Impressed by the quality of the jewellery itself. I am only used to gold jewellery, so was hesitant to buy anything le... See more
Company replied
I absolutely love their jewellery! It’s perfect for everyday wear. I honestly feel naked without wearing my pieces. The quality is really good, they have a lovely weight to them, and being gold-pl... See more
Company replied
Company details
Written by the company
"In-vogue, elegant, and durable jewelry shouldn’t have to break the bank" - Kloudy’s mission statement.
Contact info
32 KINBURN STREET, SE16 6DW, London, United Kingdom
- hello@kloudyjewelry.com
- kloudyjewelry.com
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice little bracelets
It was easy to order these bracelets and I'm really impressed by the look and detail of them, the delivery was on time to... Will definitely be ordering more jewellery from you
September 12, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Linda,
Thank you so much, Linda! 💕 We’re happy you loved the look and detail of your bracelets. We’ll be here when you’re ready to add more to your collection! ✨
Warm Regards,
The Kloudy Jewelry Team
quality of goods .well packaged came…
quality of goods .well packaged came wen sed
September 8, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Hepper,
Thanks so much for your kind words! 💛 We’re glad your pieces arrived safely, well packaged, and right when expected. We really appreciate you choosing Kloudy! ✨
Warm Regards,
The Kloudy Jewelry Team
I enjoyed wearing my jewellery.bracelet…
I enjoyed wearing my jewellery.bracelet is lovely.But the ring has changed colour it is showing bronze underneath. The hearts are still fine still got the silver colour.where it meets underneath has turned like orange.Can you tell me why this has changed
Kind regards
Ann Nobbs
September 1, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Ann,
We’re so sorry to hear about the change in color on your ring. This isn’t the standard we aim for, especially as our pieces are designed to be tarnish-free. Please reach out to our customer support team so we can look into this for you and make it right.
Warm Regards,
The Kloudy Jewelry Team
Morse Code necklace and bracelet 100%
I ordered the morse code necklace and bracelet. Both pieces are very good quality, sturdy, and very pretty. I love both pieces. I’ve received lots of compliments. 100% rating from me. I am very rough on my jewelry. It’s difficult to find pieces that suit me. The Morse code necklace and bracelet definitely were made for me.
September 18, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Sherry,
We love that the necklace and bracelet feel like they were made for you! 🥰 So happy you’re loving the quality, durability, and all the compliments too. Thank you for the 100% rating! ✨
Warm Regards,
The Kloudy Jewelry Team
Love the bracelets I received!
Love the bracelets I received and the packaging making them ready for my granddaughter’s birthday! Perhaps the ultimate thought about this company is their customer service. They kept in touch with me every step of the way and answered every concern I could have had. First Class Service and jewelry!
September 15, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Nancy,
This is so lovely to hear! 💕 We’re happy the bracelets were birthday-ready and our team could be there for you every step of the way. Your kind words about our customer service mean so much to us! ✨
Warm Regards,
The Kloudy Jewelry Team
Bracelets are beautiful…highly…
Bracelets are beautiful…highly recommend them
September 10, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Lindsey,
Thank you, Lindsey! 💛 We’re so happy you’re loving your bracelets and really appreciate the recommendation. We hope they become some of your everyday favourites! ✨
Warm Regards,
The Kloudy Jewelry Team
Quick efficient service
Recieved emails regularly with updates on delivery i recieved the items quickly and they are just as described and worth what every penny
August 27, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Alison,
So glad everything arrived quickly and just as described! 💕 We really appreciate you noticing the delivery updates and value for money. Thanks for choosing Kloudy! ✨
Warm Regards,
The Kloudy Jewelry Team
The jewelry is very nice and holds up…
The jewelry is very nice and holds up well. I leave the bracelet all the time and do not take it off for a shower. So far no discoloration.
September 17, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Laurie,
So happy to hear your bracelet is holding up beautifully! 🩷 We love that you can wear it through showers and everyday moments without worrying about discoloration. Thanks for choosing Kloudy! ✨
Warm regards,
The Kloudy Jewelry Team
Was quick and safe online experience
Was quick and safe online experience
August 13, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Debbi,
Thanks so much for sharing! 🩷 We’re glad your shopping experience was quick, easy, and smooth. We hope you love your Kloudy pieces!
Warm regards,
The Kloudy Jewelry Team
I would rather see a fixed length…
I would rather see a fixed length bracelet than one with extra links. It's a lot classier.
September 9, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Barbara,
We really appreciate you sharing your preference! 🤍 We’ll definitely keep your thoughts on bracelet design in mind as we continue creating new pieces. Thanks for being part of Kloudy!
Warm regards,
The Kloudy Jewelry Team
My experience with kloudy is amazing
My experience with kloudy is amazing. I bought knot bracelet for me and my boyfriend and we really love it. It’s nice, good quality so I have to recommend kloudy.
September 2, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Odalys,
This is so sweet! 🥹 We love hearing that you and your boyfriend are both enjoying your Knot Bracelets. Thank you for recommending Kloudy and for making us part of your story! 🫶
Warm regards,
The Kloudy Jewelry Team
The best bracelets
The best bracelets and the best service. My package went missing, and I needed to contact the staff. They were so helpful and pleasant. Everything was resolved perfectly.
September 16, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi L.B.,
Thank you for the kind words! 🩷 We’re so glad our team could help when your package went missing and get everything resolved smoothly. We’re always here when you need us!
Warm regards,
The Kloudy Jewelry Team
Reply from Kloudy Jewelry
Hi Kim,
So glad to hear you’re happy with your Kloudy experience! 🩷 We’ll be here when you’re ready for your next piece. ✨
Warm regards,
The Kloudy Jewelry Team
Pretty quick delvery
August 21, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi L Barr,
Thanks for sharing! 🩷 We’re happy your order arrived quickly and hope you’re loving your new Kloudy pieces!
Warm regards,
The Kloudy Jewelry Team
Fantastic first time experience
Fantastic first time shopping experience with Kloudy. My husband recommended the brand to me and I was impressed he had heard of them before me 😂
I ordered the clover bracelets which I love for every day wear. They are stylish, great quality and go with all outfits! It’s good to know the shipping takes a few days to the UK so if you’re planning Holiday gifts bear this in mind. Lovely brand and one I will keep top of mind when looking for every day jewellery 🩷
August 28, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Charlotte,
We love this! 🩷 So happy your husband introduced you to Kloudy and you’re loving your Clover Bracelets. They really are made for easy everyday styling! Thanks for keeping us on your jewelry list. ✨
Warm regards,
The Kloudy Jewelry Team
Very pleased
Took a little while to arrive, however I was kept informed.
Very pleased my daughters loved them
September 9, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Jennifer,
We’re so glad you were kept updated while your order was on its way! 🩷 Even better to hear your daughters loved their pieces. Thank you for choosing Kloudy! ✨
Warm regards,
The Kloudy Jewelry Team
Quick delivery and ease of purchase
September 15, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Sarah,
Yay! 🩷 We’re glad everything from ordering to delivery was quick and easy. We hope you’re enjoying your new Kloudy jewelry!
Warm regards,
The Kloudy Jewelry Team
Beautiful
Easy to order, fast delivery.
I ordered 3 bracelets and loved them so much I ordered another 2.
August 1, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Tracie,
Okay, we love a second order! 🥹🩷 So happy you loved your first three bracelets enough to come back for two more. Thank you for supporting Kloudy!
Warm regards,
The Kloudy Jewelry Team
Really enjoyed my bracelet it’s great
Really enjoyed my bracelet it’s great
Not sure if I missed seeing it was 2 for 1….
September 1, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Terence,
So glad you’re enjoying your bracelet! 🩷 And we’ll definitely keep your note about the offer in mind, we want our promotions to be as clear as possible. Thanks for shopping with Kloudy! ✨
Warm regards,
The Kloudy Jewelry Team
My first order from Kloudy Jewelry
My first order from Kloudy Jewelry, we love our Forever Knot bracelets.
I purchased one for me in sliver colour and one as a gift for my Husband in the black colour.
Arrived in good time, little bit disappointed re: packaging, ordered 2 gift boxes, one gift box arrived bashed and squashed up 😢 not good if your gifting, needed bubble wrap or protective cardboard around the two boxes for safe shipping / delivery.
I'd buy again, now thinking about Christmas gifts ☺️
August 19, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Debra,
So happy to hear you and your husband are loving your Forever Knot bracelets! We’re really sorry about the damaged gift box, especially since it was intended for gifting. We’ll definitely pass your packaging feedback along to the team.
Thank you for choosing Kloudy for your first order, and we hope to see you back for those Christmas gifts! 🎁✨
Warm regards,
The Kloudy Jewelry Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.