My first order from Kloudy Jewelry, we love our Forever Knot bracelets. I purchased one for me in sliver colour and one as a gift for my Husband in the black colour. Arrived in good time, little bi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Love the bracelets I received and the packaging making them ready for my granddaughter’s birthday! Perhaps the ultimate thought about this company is their customer service. They kept in touch with m... See more
Company replied
Easy to order, good communication and prompt delivery from the company. Impressed by the quality of the jewellery itself. I am only used to gold jewellery, so was hesitant to buy anything le... See more
Company replied
I absolutely love their jewellery! It’s perfect for everyday wear. I honestly feel naked without wearing my pieces. The quality is really good, they have a lovely weight to them, and being gold-pl... See more
Company replied
Company details
Written by the company
"In-vogue, elegant, and durable jewelry shouldn’t have to break the bank" - Kloudy’s mission statement.
Contact info
32 KINBURN STREET, SE16 6DW, London, United Kingdom
- hello@kloudyjewelry.com
- kloudyjewelry.com
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really enjoyed my bracelet it’s great
Really enjoyed my bracelet it’s great
Not sure if I missed seeing it was 2 for 1….
September 1, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Terence,
So glad you’re enjoying your bracelet! 🩷 And we’ll definitely keep your note about the offer in mind, we want our promotions to be as clear as possible. Thanks for shopping with Kloudy! ✨
Warm regards,
The Kloudy Jewelry Team
My first order from Kloudy Jewelry
My first order from Kloudy Jewelry, we love our Forever Knot bracelets.
I purchased one for me in sliver colour and one as a gift for my Husband in the black colour.
Arrived in good time, little bit disappointed re: packaging, ordered 2 gift boxes, one gift box arrived bashed and squashed up 😢 not good if your gifting, needed bubble wrap or protective cardboard around the two boxes for safe shipping / delivery.
I'd buy again, now thinking about Christmas gifts ☺️
August 19, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Debra,
So happy to hear you and your husband are loving your Forever Knot bracelets! We’re really sorry about the damaged gift box, especially since it was intended for gifting. We’ll definitely pass your packaging feedback along to the team.
Thank you for choosing Kloudy for your first order, and we hope to see you back for those Christmas gifts! 🎁✨
Warm regards,
The Kloudy Jewelry Team
The quality of the jewellery is very…
The quality of the jewellery is very good and we’re in love with how they look
Also from payment to delivery, Kloudy have been efficient and on the ball
Will probably have a look at some other items
September 14, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Martyn,
Love hearing that you’re happy with both the quality and how your pieces look! ✨ We’re also so glad your order arrived smoothly and everything felt efficient from start to finish.
Hope you find another favorite from Kloudy soon! 🤍
Warm regards,
The Kloudy Jewelry Team
Stylish bracelets
Easy to use website and offer of 2 infinity bracelets as anniversary gifts for my husband and I worked well! Nice gift box. Completed it
September 14, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Mel,
So glad everything was easy from ordering to gifting! 🤍 We hope you and your husband love your bracelets and enjoy wearing them for your anniversary. ✨
Wishing you both a beautiful anniversary!
Warm regards,
The Kloudy Jewelry Team
Lovely product and quick delivery,
Lovely product and quick delivery,
Very pleased with my purchase .
August 25, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Louise,
Thank you so much for the lovely review! 🤍 We’re so happy you’re pleased with your purchase and your order arrived quickly.
We hope you enjoy wearing your new piece! ✨
Warm regards,
The Kloudy Jewelry Team
Jewelry is lovely ,looks well made and…
Jewelry is lovely ,looks well made and a decent size .extension on the braclets will give a nice choice of tightness
September 13, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Christine,
We’re so happy you’re loving the look and quality of your jewelry! ✨ And yes, the bracelet extension is perfect for finding that just-right fit. 🤍
Thank you for choosing Kloudy, Christine!
Warm regards,
The Kloudy Jewelry Team
Easy to order
Easy to order , prompt delivery and really good quality.
September 13, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Linda,
So happy to hear your ordering experience was smooth, your delivery was prompt, and you’re loving the quality! 🤍✨
Thank you for choosing Kloudy , we hope you enjoy your new jewelry!
Warm regards,
The Kloudy Jewelry Team
Perfect jewellery will definitely buy…
Perfect jewellery will definitely buy more
September 1, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Stephen,
Thank you so much, Stephen! 🤍 We’re so happy you’re loving your jewelry and already thinking about adding more to your collection. ✨
We’ll be here when you’re ready for your next piece!
Warm regards,
The Kloudy Jewelry Team
Easy a little bit long for before the…
Easy a little bit long for before the delivery otherwise perfect
August 23, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi there,
Thank you for your review! 🤍 We’re glad everything was perfect overall, and we appreciate your patience with the delivery time.
Hope you love your new jewelry! ✨
Warm regards,
The Kloudy Jewelry Team
Reply from Kloudy Jewelry
Hi Mrs Sue,
A beautiful bracelet deserves a beautiful review! 🤍✨ We’re so happy you’re loving your new piece.
Thank you for choosing Kloudy!
Warm regards,
The Kloudy Jewelry Team
Great delivery and communication
Great delivery and communication. Amazing prices and choices. Easy website and payment
September 3, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Havva,
So happy you had a smooth experience with us! 🤍 From easy ordering to delivery and our range of styles, we’re glad everything hit the mark. ✨
Hope you find even more pieces you love!
Warm regards,
The Kloudy Jewelry Team
Lovely bracelet
Lovely bracelet, great that it was buy one, get one free, as I’m gifting the other to my best friend. It’s a nice, delicate piece, great for every day wear.
September 5, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Ellen,
We love that you’re gifting the second bracelet to your best friend! 🥹🤍 Such a sweet way to share the love. We’re so glad you’re enjoying the delicate, everyday style too! ✨
Thank you for choosing Kloudy!
Warm regards,
The Kloudy Jewelry Team
Beautiful piece of jewelry
Beautiful piece of jewelry. Would recommend
August 29, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi there,
Thank you for the lovely words! 🤍 We’re so happy you’re loving your piece and would recommend Kloudy to others. ✨
We hope to see you again for your next favorite!
Warm regards,
The Kloudy Jewelry Team
My experience is very good I really…
My experience is very good I really like it
September 12, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Kiran,
So happy to hear you had a great experience with Kloudy! 💕 We really appreciate your support and hope you love your pieces for a long time!
Warm Regards,
The Kloudy Jewelry Team
Bracelets are beautiful & sit well on…
Bracelets are beautiful & sit well on wrists. Only thing I will say is that you should check your emails. I received 2 both contradicting each other. One said that I hadn’t completed order while the other showed my completed order & that it was on its way.I had to ask what was what!
September 12, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Margaret,
We’re so glad you love the bracelets and that they sit well on your wrist! 💕 We’re also sorry about the confusing emails, we completely understand how frustrating that must have been. We’ll make sure this is looked into. Thank you for your patience and for choosing Kloudy!
Warmly,
The Kloudy Jewelry Team
I love my friendship knot bracelets…
I love my friendship knot bracelets from Kloudy. Great quality ans amazing service. Thank yiu so much x
September 1, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Aletia,
Your knot bracelets sound like the perfect match! 🫶 So happy you’re loving the quality and service. Thank you for your sweet support!
Warm Regards,
The Kloudy Jewelry Team
Easy to order
Easy to order, kept up to date with arrival time and two nice bracelets. Not particularly expensive but nice quality.
September 8, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Paul,
Thanks so much for sharing! ✨ We’re happy to hear you found ordering easy and are loving the quality of your bracelets. We hope you enjoy wearing them!
Warmly,
The Kloudy Jewelry Team
Panic attack
How silly to send someone a message saying your order is on its way.... Then saying not really just to get my attention 😡 the first thing I thought when I opened up this message was I have been scammed? Thanks for a early morning near on panic attack!!!! 😡
September 12, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Anita,
We’re really sorry for the confusion and stress caused by that message. We completely understand how alarming it must have been to receive it, and that’s not the experience we want for our customers. We truly appreciate you flagging this with us.
Warm Regards,
The Kloudy Jewelry Team
Forever Knot
Ordered two forever knot bracelets and honestly wish I’d ordered a third. Communication and delivery was excellent and the bracelets are great quality and the styling means they fit a variety of wrists. Excellent value and quality
August 29, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Katie,
Two bracelets and already wishing for a third, we love to hear it! 🤍 So happy you’re loving the quality, fit, and overall experience. Thank you for choosing Kloudy!
Warm Regards,
The Kloudy Jewelry Team
No bad word for the seller
No bad word for the seller, i love my piece of jewelry
August 25, 2026
Unprompted review
Reply from Kloudy Jewelry
Hi Morikat,
This made our day! 🤍 We’re so happy you love your Kloudy piece. Thank you for choosing us!
Warm Regards,
The Kloudy Jewelry Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.