KMC Legal Reviews 

312
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, friendly, and consistently available throughout property purchases and sales. Consumers note that the overall service is smooth, efficient, and significantly reduces the usual stress of moving home. However, some customers also noted issues regarding severe communication delays and a complete lack of response to important emails. A few reviewers experienced frustrating setbacks, mentioning that specific administrative problems and property title oversights were handled poorly by staff. These individuals felt unsupported during critical moments, which added unnecessary anxiety to their transactions.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional, efficient, and... See more

Service

Customers had positive experiences with service, highlighting efficient communication and a smooth moving... See more

Customer service

Users describe positive interactions with customer_service, highlighting exceptional and efficient... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt communication and... See more

User experience

Clients share positive opinions on user experience, describing the process of buying and selling as smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've just completed on our sale/purchase with Rachael Fryer and honestly could not have asked for a better Conveyancer to deal with. From start to finish Rachael kept in touch with us, supported us t... See more

Rated 5 out of 5 stars

After a slow start with our previous conveyancer, Suzanne of KMC Legal took over. Suzanne was quick and efficient but never too busy to answer our queries in layman's terms for us. It quite suddenl... See more

Rated 5 out of 5 stars

Joanna Walker/KMC Legal was fantastic start to finish for my purchase. Everything went incredibly smoothly and Joanna always had time to answer any questions or support - which was very much appreciat... See more

Rated 5 out of 5 stars

Repeat customer with KMC after my first purchase with them was fully completed in under 8 weeks after offer acceptance. This time around was a sale managed by Dean at KMC and another great service at... See more


Company details

  1. Conveyancer

Written by the company

KMC Legal is an emerging and forward-thinking law firm carrying out property transactions across London, Liverpool, Wales, Cheshire and the North West. Founded by estate agents, KMC Legal specialises in conveyancing services for estate agents and those focused on getting their property transaction completed as soon as possible. Delivering an unparalleled level of service to clients whilst making sure that everyone is kept updated on the progress of the case – Welcome to the future of conveyancing.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

312 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(312)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

Probate sale

KMC were extremely efficient throughout the process and made everything straightforward which really helped us. Any queries we had were responded to very quickly. The staff were really helpful and friendly, thanks to Lisa and all the team for making it as pain-free as possible.

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

KMC Legal were proactive pushing the…

KMC Legal were proactive pushing the process along putting pressure on the seller's awkward management company to make sure I was protected. Communication from the team was concise and frequent. Reassuringly calm and knowledgeable advisors who had my interest at the forefront. Always approachable. I would really recommend them if you are buying a property!

September 29, 2023
Unprompted review
Rated 4 out of 5 stars

First time buyer

As a first time buyer I was unfamiliar with the process. KMC called me up after I requested a quote to explain further, after I instructed a member of the team called me to make introductions then I was kept informed and updated throughout the process by Lisa and her team. Very good service and with very friendly and helpful staff from instruction through to completion.
The only thing I can faulter is the automatic updates on the case you receive through email at various milestones stopped updating for me about halfway through, but I was still thoroughly updated by members of the team.
Excellent service and I would't hestiate to use again.

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

Lisa and team excellent

Lisa, Natalia and the team were excellent from start to finish with our conveyancing. Attentive, communicate well and fast at responding to questions. Would absolutely recommend KMC Liverpool

September 14, 2023
Unprompted review
Rated 5 out of 5 stars

Conveyancing

Lorna and Emily (Wirral) worked very hard to finally get me to my completion date, which was quite a difficult achievement by all accounts. They remained very professional throughout the whole process, and dealt with any queries I had in an efficient, polite manner. Their efforts managed to achieve the successful outcome required.

September 8, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience despite some unfortunate complexities with the completion date! My solicitors and case handlers got me through to a new completion date and and went over and above to sort emergemcy issues out. I'd like to thank Rachael and Suilin especially for overseeing my purchase. As a solo buyer I already was terrified and stressed with the process but they dealt with everything calmly and keep me up to date in a timely manner. Can't thank KMC enough!

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience with KMC (Wirral…

Great experience with KMC (Wirral Branch) - Lorna and Emily especially. Very easy process, good communication throughout and went the extra mile to get our transaction completed. They use an online portal which I found very user friendly and easy to navigate, but I had regular emails and calls with Emily so it didn't feel like a faceless service.

September 4, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Excellent communication and regular updates - the online system makes it much easier.
Great customer service from Lucy Pointing, who is a real credit to the team, Lucy is very pleasant and super efficient in dealing with a last minute hitch.

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

Great team, thoroughly recommend!

Great experience working with KMC Legal for the second time! This time Lorna and Emily were very helpful in the completion of an auction property within 28 days. I look forward to working with the team again in the future and would highly recommend.

Thanks Team!
Shashi

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service friendly and professional

I have had a wonderful experience dealing with kmc Emily is an amazing lady always kind and supportive answering all my questions she is really on the ball
Lorna was my solicitor incredible professional and thorough really are a great solicitors and can't recommend them Enough

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

I would highly recommend KMC Legal for…

I would highly recommend KMC Legal for conveyancing. Lisa and Natalia processed my case very quickly and kept me updated throughout by email or telephone call
Very competitive price also for the selling of my home and buying a new property definitely recommend

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

We just wanted to comment on the…

We just wanted to comment on the excellent service we have had from Julia and her team. Although the sale of our house was, at times, somewhat frustrating, we were always kept in the loop regarding our Buyers' situation and we were particularly impressed with Julia at the exchange of contracts stage when things moved swiftly and efficiently - thank you

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Provided an excellent service

Provided an excellent service. Lisa and her team were also informative and fast to respond to any queries. Exchange and completion went through seamlessly. Would highly recommend.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Good solicitors

I can happily recommend this firm. Rachael Moore handled my conveyancing when I sold my house. She is down to earth, friendly and very professional as is all the staff I had contact with at KMC. I'd also like to mention their receptionist Paige who helped me with completing forms. I wouldn't hesitate to use them again.

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

Great and professional service - would recommend!!We used KMC Legal after their…

We used KMC Legal after their conveyancing services were recommended to us, we were not disappointed. The support James and Lucy gave us during the sales process was outstanding. We were kept updated every step of the way and if we had any queries, we got a speedy response. We were seamlessly guided through what could have been a very stressful process. Everyone we spoke to at KMC was approachable, friendly, proactive, and extremely helpful.
We’d highly recommend their services

May 15, 2023
Unprompted review
Rated 5 out of 5 stars

Thorough, professional, friendly service

Lorna, Emily and Emma (KMC Wirral Branch) gave a professional, friendly service on our first flat purchase. They were very thorough and left no stone unturned.
Communication was friendly and a weekly catch up that we requested towards the end was excellent. We would not hesitate to recommend them. Thank-you!

June 26, 2023
Unprompted review

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