Great assistance on a Fuji Spray system! The staff at the Chilliwack location were a great help for us when were looking for a paint/stain spraying system to speed up production in our siding company... See more
Company replied
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See what reviewers are saying
Knowledgeable and efficient service. I have dealt with KMS for years and have never had a bad experience.
Company replied
Bought a torque wrench 10days ago went back for a refund But staff say no refund one staff even said how do they know if I drop on the floor or not Actually the tool is no issues at all ! They just n... See more
Company replied
Kms tools has great selection of high quality tools at good prices! Online ordering is simple and delivery is quick.
Company replied
Company details
- Tool Store
- Pneumatic Tools Supplier
- Safety Equipment Supplier
- Welding Supply Store
- Woodworking Supply Store
Written by the company
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
Contact info
45742 Yale Road, V2P 2N4, Chilliwack, British Columbia, Canada
- 604-426-0554
4.5
Excellent
34 reviews
Replied to 47% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
I couldn't find a specific tool and when asked two staff ran to find and show me options. Well done guys.
July 27, 2023
Reply from KMS Tools & Equipment - Chilliwack
We aim to provide the best, and we're glad you experienced just that. Thanks for going with KMS Tools & Equipment.
Amazing service
Amazing service, from the guy from industrial. He figured out my daughter's school list
August 5, 2023
Reply from KMS Tools & Equipment - Chilliwack
We're pleased to see your positive rating and thank you for choosing KMS Tools & Equipment.
Reply from KMS Tools & Equipment - Chilliwack
We're happy to hear you had an awesome time with us at KMS Tools & Equipment!
Online VERY slow shipping.
Ordered several items on sale online and I will never shop KMS Tools online again. Each item came separately and took FOREVER. Months and months, if not a year or longer, I’m not kidding.
The store itself is fine & they have some good sales.
August 16, 2023
Reply from KMS Tools & Equipment - Chilliwack
Hello Craig
We appreciate your feedback on your experience ordering from our website. I see your order had some long term backorders from our supplier. I do apologize for these and you should have been updated more frequently about your backorders.
If you find items online that show In Stock Online you can be assured that they will be ready right away so please do give our website another shot.
Thank you
The KMS Tools Team
Reply from KMS Tools & Equipment - Chilliwack
Thank you for taking the time to leave a 5-star review, Elizabeth. We appreciate your input regarding the information given on battery charging. We strive to provide accurate and helpful information to our customers, and we will take your comments into consideration as we continue to improve our services. If you have any further questions or concerns, please don't hesitate to reach out to us at KMS Tools & Equipment.
Great store
Always a great place to shop.
They are all very friendly and courteous. Always happy to help you out.
I highly recommend shopping here.
July 28, 2023
Reply from KMS Tools & Equipment - Chilliwack
Thank you so much for your positive review of KMS Tools & Equipment, Jeremie! We are thrilled to hear that you had a great shopping experience with us. Our team takes pride in providing friendly and courteous service, and we're always here to help. We appreciate your recommendation and look forward to serving you again in the future.
Usually have what I am looking for
Usually have what I am looking for. Good quality and reasonable priced.
August 5, 2023
Reply from KMS Tools & Equipment - Chilliwack
Thank you, John, for your kind review of KMS Tools & Equipment. We're glad to hear that we have what you're looking for and that our products are of good quality and reasonably priced. Your satisfaction is our top priority, and we appreciate your support.
Reply from KMS Tools & Equipment - Chilliwack
Thank you for taking the time to leave us a 5-star review! We are delighted to hear that you had a great experience with our online shopping service. Our team at KMS Tools & Equipment strives to provide efficient and timely delivery of items to our customers. We appreciate your positive feedback and hope to serve you again in the future.
Reply from KMS Tools & Equipment - Chilliwack
Thank you, Dan. We appreciate your kind review of KMS Tools & Equipment and hope you will visit again soon.
Great staff and service
August 16, 2023
Reply from KMS Tools & Equipment - Chilliwack
Thank you for your 5-star review of KMS Tools & Equipment, John! We're thrilled to hear that you had a great experience with our staff and service. We strive to provide excellent customer service and are glad that we were able to meet your expectations. If you have any further feedback or questions, please don't hesitate to reach out.
The industrial sales rep Ryan Peterson…
The industrial sales rep Ryan Peterson understands the importance of my time.
August 11, 2023
Reply from KMS Tools & Equipment - Chilliwack
Thank you for taking the time to share your positive experience with KMS Tools & Equipment. We appreciate your feedback and are glad to hear that you had a great experience with our staff. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Great selection and prices
Kms tools has great selection of high quality tools at good prices! Online ordering is simple and delivery is quick.
August 15, 2023
Reply from KMS Tools & Equipment - Chilliwack
Thank you for your kind words! We are glad to hear that you appreciate our wide selection of high-quality tools at competitive prices. Our team works hard to ensure that the online ordering process is simple and efficient, and we are happy to hear that you had a quick delivery experience. We appreciate your support and hope to continue serving you at KMS Tools & Equipment!
Reply from KMS Tools & Equipment - Chilliwack
Thank you for taking the time to leave us a review. We are pleased to hear that you received professional assistance from Rob at our Chilliwack store. Providing excellent customer service is something we strive for, and we are glad that Rob was able to assist you. If you have any further feedback or questions, please feel free to reach out to us.
Reply from KMS Tools & Equipment - Chilliwack
Thank you for taking the time to leave such a positive review, David! We are delighted to hear that you had an excellent experience with our service and staff. At KMS Tools & Equipment, we strive to provide the best customer service possible, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or questions, please don't hesitate to reach out. Thank you again for your kind words!
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