Ordered mid Nov. Emailed my order number, it also says to go online, create account with them to track my order, I did...no where does it let you track an order. It only says estimated delivery date.... See more
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Staff are awesome, knowledgeable, honest and genuinely helpful. The layout of the store is well organised and tidy and the quality of products is generally higher than other large tool stores. Prices... See more
Company replied
Very experienced , knowledgeable staff, plus there’s always someone in each department to find for advice and help. Prices are very competitive, I don’t even check or compare on most items. Great webs... See more
Company replied
Very helpful staff Great selection Not just cheap “knock off” but also quality American and European made products Great community give back Local charities as well as overseas partnerships
Company replied
Company details
- Tool Store
- Pneumatic Tools Supplier
- Safety Equipment Supplier
- Welding Supply Store
- Woodworking Supply Store
Written by the company
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
Contact info
110 Woolridge Street, V3K 5V4, Coquitlam, British Columbia, Canada
- 604-522-5599
4.8
Excellent
141 reviews
Replied to 44% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best tool place for the stuff that matters
Best tool place for the stuff that really matters. I shop at all the 3-4 big tool places but go to KMS for the good stuff. Plus they extend the warranties on certain name brands and have more selection of those name brands. Prices are the best too.
December 23, 2023
Unprompted review
Reply from KMS Tools & Equipment - Coquitlam
Your words are encouraging and much appreciated. Thanks for making KMS Tools & Equipment your choice!
I enjoy buying from KMS.
I enjoy buying from KMS.
I usually buy truck parts, as they have a reasonably priced items, and fast shipping within BC.
October 12, 2023
Unprompted review
Reply from KMS Tools & Equipment - Coquitlam
Thank you for your 5-star review of KMS Tools & Equipment, Tim! We are happy to hear you are satisfied with our prices and fast shipping. We look forward to your next visit!
We bought a King Canada 12000 watt…
We bought a King Canada 12000 watt Generator last Christmas and just had to use it for the last 32 hrs. It worked GREAT. Starts and runs like a top with more than enough power. I highly recommend KMS Tools and this awesome generator.
November 10, 2023
Unprompted review
Reply from KMS Tools & Equipment - Coquitlam
We aim to provide the best, and we're glad you experienced just that. Thanks for going with KMS Tools & Equipment.
reasonable stock
reasonable stock, not great pricing for what is offered.
Lots of staff to help, even if they are a bit condescending at times.
Usually have wholesale or commercial accounts with better products.
September 1, 2023
Unprompted review
Reply from KMS Tools & Equipment - Coquitlam
Hello
We appreciate you taking the time to share your experience. We value feedback from our customers and would like to hear more from you so we can improve.
Please reach out to the store manager of your local store. You can find his information on our Management Page on our website.
https://www.kmstools.com/management-team
Thank you
The KMS Tools Team
Shipped fast across the country
Shipped fast across the country, well packed and it works well. Made of metal and no plastic parts. It came mounted on plywood, a nice touch I just screwed it to my bench
September 1, 2023
Reply from KMS Tools & Equipment - Coquitlam
Your satisfaction is our priority. We appreciate you choosing KMS Tools & Equipment and sharing your thoughts.
Always seem to have what need when I…
Always seem to have what I need when I need it. When other places don’t have it. Quality products and service.
August 14, 2023
Reply from KMS Tools & Equipment - Coquitlam
It's rewarding to know you had a good experience with us. We look forward to serving you again.
Your staff were friendly and helpful.
Your staff were friendly and showed me exactly where to go for the pliers and files that were on sale.
I appreciated that as I don't get to your store often.
September 8, 2023
Reply from KMS Tools & Equipment - Coquitlam
We value your business and are happy to hear you had a good experience. Thank you for choosing KMS Tools & Equipment.
Online experience was seamless
September 18, 2023
Reply from KMS Tools & Equipment - Coquitlam
Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.
Reply from KMS Tools & Equipment - Coquitlam
We're glad to have been your choice! Thank you for the positive review and for relying on KMS Tools & Equipment.
After purchasing online, price changed
After purchasing online, I saw that the price was reduced for the next month's sale - KMS adjusted happily and I got the best deal.
August 29, 2023
Reply from KMS Tools & Equipment - Coquitlam
Your kind words are greatly appreciated. Thanks for making KMS Tools & Equipment your choice.
They had what I wanted in stock
September 1, 2023
Reply from KMS Tools & Equipment - Coquitlam
We appreciate the great feedback! It's rewarding to know you had a good experience with us. Thanks for choosing KMS Tools & Equipment.
Reply from KMS Tools & Equipment - Coquitlam
We aim to provide the best, and we're glad you experienced just that. Thanks for going with KMS Tools & Equipment.
Knowledgeable Staff
Great support picking the proper cordless drill for my requirements.
September 9, 2023
Reply from KMS Tools & Equipment - Coquitlam
It's rewarding to know you had a good experience with us. We look forward to serving you again.
I'm always happy with the service.this…
I'm always happy with the service.this was my first online order and it was problem free.I'm not very tech savvy so it was much appreciated.Thanks
September 8, 2023
Reply from KMS Tools & Equipment - Coquitlam
We appreciate your support and thank you for sharing your experience at KMS Tools & Equipment!
They have products at good prices.
They have products at good prices.
Products is available and delivery was on time.
August 3, 2023
Reply from KMS Tools & Equipment - Coquitlam
Thanks for sharing your experience. We take your feedback seriously and are pleased to hear you're satisfied.
I have been a client with KMS from when…
I have been a client with KMS from when their initial store in Burnaby opened and have always had great service and KMS has very good product lines and competitive pricing.
I have also been a client with the car parts division for many years and find the staff very helpful and willing to help track down parts that they may not have in stock.
September 12, 2023
Reply from KMS Tools & Equipment - Coquitlam
We value your business and are happy to hear you had a good experience. Thank you for choosing KMS Tools & Equipment.
Great auto parts store
I did not use the tool section this visit, as I actually live on Vancouver island and usually shop at the nanaimo store for tools, but the coquitlam store has a great little auto parts store next to the tool store so when ever I am in Vancouver I usually stop there.
September 5, 2023
Reply from KMS Tools & Equipment - Coquitlam
We value your business and are happy to hear you had a good experience. Thank you for choosing KMS Tools & Equipment.
Best place to find what you need for a…
Best place to find what you need for a competitive price
August 31, 2023
Reply from KMS Tools & Equipment - Coquitlam
Your positive feedback is much appreciated. We're glad to be of service. Thank you for choosing KMS Tools & Equipment.
Quick turn around on repair
Good communication and quick turn around on the repair on my Makita compressor. Seems to be back to new, and cost much less to repair then replace
August 26, 2023
Reply from KMS Tools & Equipment - Coquitlam
We aim to provide the best, and we're glad you experienced just that. Thanks for going with KMS Tools & Equipment.
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