I was having trouble with my Mig welder , Glen from the Red Deer store , explained to me the possible problems i might have and recommended some solutions, turns out he was right, I'm still not a gre... See more
Company replied
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See what reviewers are saying
I like going to KMS for tool purchases, impressed with large inventory and selection of wide variety of different brands to choose from. Recently purchased a NOVA DVR Saturn wood lathe that was heavil... See more
Company replied
I've shopped in store and online with this company and have never had any issues with them. Sometimes their pricing is way better than anything else I can find. In store the associates are always he... See more
Company replied
KMS has an awesome selection of tools and equipment. Unfortunately they do not train their staff to properly educate and assist customers. The front till staff are very slow and I had many staff walk... See more
Company details
- Tool Store
- Pneumatic Tools Supplier
- Safety Equipment Supplier
- Welding Supply Store
- Woodworking Supply Store
Written by the company
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
Contact info
6525 67 Street, T4P 1A3, Red Deer, Alberta, Canada
- 403-347-3990
4.7
Excellent
76 reviews
Replied to 44% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Placed order on line
Placed order on line, received email stating product status and details. Received phone call 2 weeks later and picked up same day.
August 29, 2023
Reply from KMS Tools & Equipment - Red Deer
Thank you for the excellent review. We strive to meet your expectations and it's rewarding to hear we succeeded.
The staff were very helpful
The staff went beyond and above what I expected to help me find blades for an older jig saw and allowed me to return ones that didn't work for my saw. I was very impressed on how many came to help solve this problem.
August 10, 2023
Reply from KMS Tools & Equipment - Red Deer
Your words are encouraging and much appreciated. Thanks for making KMS Tools & Equipment your choice!
Mostly they’re knowledgeable about…
Mostly they’re knowledgeable about stuff they are selling.
August 24, 2023
Reply from KMS Tools & Equipment - Red Deer
Thank you, Greg. We're dedicated to exceeding customer expectations and recognize that there's always space for improvement. Looking forward to your next visit.
Red Deer Store
The staff are very knowledgeable and helpful. The selection of tools is incredible!
August 1, 2023
Reply from KMS Tools & Equipment - Red Deer
Hi Brian, thanks for the comment. We strive to have the most tools in stock, at the best value..guaranteed!
Review
Online account easy to set up and use. Navigating website easy to use. Staff always friendly when I pick up orders. Quality tools and solid online support.
July 19, 2023
Reply from KMS Tools & Equipment - Red Deer
It's great to hear you had a fantastic experience. Thanks for the 5-star review!
Reply from KMS Tools & Equipment - Red Deer
Grateful for your support and for making KMS Tools & Equipment your go-to choice
Great pricing and always have the tools…
Great pricing and always have the tools I need
August 10, 2023
Reply from KMS Tools & Equipment - Red Deer
Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.
Customer service is excellent
Customer service is excellent. Very knowledgeable and eager to help.
July 20, 2023
Reply from KMS Tools & Equipment - Red Deer
Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.
KMS tools is number one for tools and accessoriesin…
KMS tools is my number one tool shop in Canada, has a huge selection, friendly and helpful staff, prices is lowest or near lowest you can get it at.
August 11, 2023
Reply from KMS Tools & Equipment - Red Deer
Your feedback emphasizes why we do what we do. Thank you for opting for KMS Tools & Equipment.
I like your new location in Redeer !
July 7, 2023
Reply from KMS Tools & Equipment - Red Deer
Your satisfaction is our priority. We appreciate you choosing KMS Tools & Equipment and sharing your thoughts.
Information on welding supplies was…
Information on welding supplies was very informative not just a sales pitch
August 9, 2023
Reply from KMS Tools & Equipment - Red Deer
Your words are encouraging and much appreciated. Thanks for making KMS Tools & Equipment your choice.
Reply from KMS Tools & Equipment - Red Deer
Thanks for sharing your experience. We take your feedback seriously and are pleased to hear you're satisfied.
Had what I wanted at a fair price .
August 16, 2023
Reply from KMS Tools & Equipment - Red Deer
It's rewarding to know you had a good experience with us. We look forward to serving you again.
Very helpful staff
Very helpful staff ,they honored a posted sale price on an item rack ,even after the sale had ended
August 3, 2023
Reply from KMS Tools & Equipment - Red Deer
Every customer matters to us. Thank you for choosing our services and sharing your feedback.
I like going to KMS for tool purchases
I like going to KMS for tool purchases, impressed with large inventory and selection of wide variety of different brands to choose from. Recently purchased a NOVA DVR Saturn wood lathe that was heavily discounted and purchased extra accessories for it. For all my tool purchases, I enjoyed dealing with all the staff at KMS, they are friendly, helpful, have a vast background of knowledge in tools. They are eager to assist and make the customer feel like number ONE!
July 21, 2023
Reply from KMS Tools & Equipment - Red Deer
Your feedback emphasizes why we do what we do. Thank you for opting for KMS Tools & Equipment.
Great store
Great store, excellent variety, friendly,helpful staff, if they don’t know where it is, they find someone who does. I really like their new Redeer location
August 3, 2023
Reply from KMS Tools & Equipment - Red Deer
Your kind words are greatly appreciated. Thanks for making KMS Tools & Equipment your choice.
Good tool selection
August 5, 2023
Reply from KMS Tools & Equipment - Red Deer
Thank you for your positive feedback. We're glad you had a satisfying experience with us at KMS Tools & Equipment.
Excellent prices,knowledgeable staff.
Excellent prices,knowledgeable staff.
Great selection of tools and friendly people.James is a great manager at the red deer branch.Mel and Bruce are a great bunch!Thanks guys! Keep up the good work.
July 16, 2023
Reply from KMS Tools & Equipment - Red Deer
We're glad to have been your choice! Thank you for the positive review and for relying on KMS Tools & Equipment.
Came in and got the safety equipment I…
Came in and got the safety equipment I needed, after searching around red deer. I will be back.
August 12, 2023
Reply from KMS Tools & Equipment - Red Deer
We aim to provide the best, and we're glad you experienced just that. Thanks for going with KMS Tools & Equipment.
There was confusion over the price of…
There was confusion over the price of an items. The girl at the front did an excellent job helping me out.
August 2, 2023
Reply from KMS Tools & Equipment - Red Deer
We're glad to have been your choice! Thank you for the positive review and for relying on KMS Tools & Equipment.
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