I was having trouble with my Mig welder , Glen from the Red Deer store , explained to me the possible problems i might have and recommended some solutions, turns out he was right, I'm still not a gre... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I like going to KMS for tool purchases, impressed with large inventory and selection of wide variety of different brands to choose from. Recently purchased a NOVA DVR Saturn wood lathe that was heavil... See more
Company replied
I've shopped in store and online with this company and have never had any issues with them. Sometimes their pricing is way better than anything else I can find. In store the associates are always he... See more
Company replied
KMS has an awesome selection of tools and equipment. Unfortunately they do not train their staff to properly educate and assist customers. The front till staff are very slow and I had many staff walk... See more
Company details
- Tool Store
- Pneumatic Tools Supplier
- Safety Equipment Supplier
- Welding Supply Store
- Woodworking Supply Store
Written by the company
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
Contact info
6525 67 Street, T4P 1A3, Red Deer, Alberta, Canada
- 403-347-3990
4.7
Excellent
76 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Enjoyed the new store
July 28, 2023
Reply from KMS Tools & Equipment - Red Deer
Thank you for reviewing KMS Tools & Equipment! We hope you will call upon our services again in the future!
Reply from KMS Tools & Equipment - Red Deer
We hope to see you again soon at KMS Tools & Equipment. Until then, take care!
Til staff was unknowable about a return prosaic I had. She did not to pretend otherwise and call for help. Good on her
Til staff was unknowable
July 18, 2023
Reply from KMS Tools & Equipment - Red Deer
KMS Tools & Equipment always appreciates 5-star ratings from our customers. Thank you and we hope you will visit again soon!
Reply from KMS Tools & Equipment - Red Deer
We appreciate the nice review of KMS Tools & Equipment, Gord! Thank you for taking the time to rate us and we hope you come to see us again soon!
KMS is always 5 star rating n my book
August 10, 2023
Reply from KMS Tools & Equipment - Red Deer
We appreciate the five stars! Thank you for rating KMS Tools & Equipment and have a great day.
First time in new location!
First time in new location!
Laid out well, lots of room and all the tools you need!!!
KMS is my preferred choice to shop for tools!
August 11, 2023
Reply from KMS Tools & Equipment - Red Deer
We appreciate the great review, Sam! Thank you for being a valued client of KMS Tools & Equipment!
Always helpful finding the right tools.
August 14, 2023
Reply from KMS Tools & Equipment - Red Deer
We appreciate the kind words and great feedback!
The sales people are awesome at this…
The sales people are awesome at this location, very professional and not overbearing. I will definitely be shopping here much more often as I intend to be equipping my new shop with products from this store.
August 4, 2023
Reply from KMS Tools & Equipment - Red Deer
We really appreciate you taking the time to leave us a great review, Matthew! Thank you for being a loyal customer and for choosing KMS Tools & Equipment.
First time in the new Red Deer store.
First time in the new Red Deer store.
Tidy and better organized than the shabby and junky appearance of the old store. Better location also.
More staff and staff appeared to be more customer-centric. Nobody smelled like they had been smoking weed at their coffee break (as in old store).
August 1, 2023
Reply from KMS Tools & Equipment - Red Deer
Happy to be of service! Thanks for being an amazing customer.
One of my favorite tool stores
One of my favorite tool stores. I Shop there frequently there and always find something I want.
June 16, 2023
Reply from KMS Tools & Equipment - Red Deer
Hello Duke, your 5-star rating means a lot to us! Thank you for choosing KMS Tools & Equipment.
Reply from KMS Tools & Equipment - Red Deer
We're happy to hear you had an awesome time with us at KMS Tools & Equipment! Thanks for sharing your experience.
Reply from KMS Tools & Equipment - Red Deer
Thank you for your kind words, Alex! We're thrilled to hear that you found everything you needed at KMS Tools & Equipment. We strive to provide a wide range of products and exceptional service to our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
The people work are are knolagable…
The people work there are quite know there stuff and refer you to the right product.
August 11, 2023
Reply from KMS Tools & Equipment - Red Deer
Thank you for your kind words! We're thrilled to hear that our team at KMS Tools & Equipment was able to provide you with knowledgeable and friendly assistance. It's always our goal to ensure that our customers receive the best service possible. We appreciate your feedback and hope to see you again soon.
Reply from KMS Tools & Equipment - Red Deer
Thank you for leaving us a perfect review! We hope to see you again soon at KMS Tools & Equipment.
Reply from KMS Tools & Equipment - Red Deer
Thank you MILLCRETE CONSTRUCTION LTD! We appreciate your shopping at our local store and supporting our business. Awesome 5 star review! The staff in Red Deer works hard and they will appreciate reading the encouraging words.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.