Knife Sharp Reviews 

171
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding results, noting that their worn-out blades return astonishingly sharp and ready for effortless cutting. Reviewers are thoroughly impressed by the professional ability to restore even heavily used, older, or damaged kitchen knives to a pristine condition. People also highlight the exceptionally fast turnaround times and the clever, well-designed postal delivery system. Consumers find the overall shipping process remarkably straightforward, mentioning that helpful tracking and constant updates keep them well-informed throughout. Many state they would gladly recommend these dependable sharpening services to friends and family.

What people talk about most

Service

Consumers find service to be exceptionally satisfying, frequently highlighting the remarkably fast turnaround... See more

Quality

Customers expressed absolute satisfaction with the quality, noting that dull and damaged blades were returned... See more

Product

Customers consistently note positive experiences with product, expressing great satisfaction with the... See more

User experience

Reviewers highlight high satisfaction regarding the user experience, noting a very smooth and simple process... See more

Delivery service

Clients share positive opinions on delivery service, highlighting a fast and convenient postal process with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently used Knife Sharp, and I couldn't be more impressed. From start to finish, the experience was smooth, professional, and exceeded my expectations. The knives came back razor-sharp—better than... See more

Rated 5 out of 5 stars

Very smooth process. Clear instructions made it very simple to send the knives for sharpening. I included a 0.75in thick pen-knife which fitted nicely in the box provided for shipping. It too was retu... See more

Rated 5 out of 5 stars

We needed our Global set of 5 including bread knife, plus a sabatier knife and cleaver sharpening. We paid for the DPD delivery as it provided adequate insurance. The pack arrived quickly with good in... See more

Rated 5 out of 5 stars

This time was my first time using Knife Sharp's postal service, I sent 5 knives a mix of Japanese and European, the blades came back superbly sharp and no scoring to the blades, which had happened... See more


Company details

  1. Sharpening Service

Written by the company

Knife Sharp offer professional knife sharpening and repairs by post that are easy, fast, and reliable. We make you knives sharper than new! Our knife repair and sharpening service allows you to send your blunt and damaged knives to us using our specialised knife shipping box. All shipping is free of charge and you will get your knives back within 3 to 5 days from when we receive them.


Contact info

4.9

Excellent

TrustScore 5 out of 5

171 reviews

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No recent history of asking for reviews

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4.9

All reviews

(171)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A revelation!


Impressive! Wondered how process would work. It was seamless! A joy to cut, chop and dice now

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

The whole process was very easy &…

The whole process was very easy & straight forward. I was a bit sceptical about sending knives by post, however, the packaging was brilliant and had no problems sending them off. One of the knives I sent had a lot of small chips along the blade, and one item was a pair of scissors. All the items had never been professionally sharped before. The difference when they were returned was amazing! I would go as far to say they are now sharper than when they were new. I wouldn't hesitate to recommend this company. Even if you knives are old, mine were 20 years+, its well worth having them sharpened, much cheaper than buying quality new knives.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

I've been looking for somewhere to sharpen and repair for a while but didn't really think of looking online. I really liked knife sharp becuase they were fairly local and mentioned on the website that repairs were covered in the service becuase I had tried to chop bones with my knives and chipped one of them! The postal service was a really convenient way to do it and worked really well and my knives are now nice and sharp and looking loads better!

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Very simple process. I think it was about 5 days start to finish including delivery and that was over a weekend. Knives are perfectly sharp with a great edge on them. I will be using them again. I have tried to sharpen knives myself many times and can't get anywhere close to this level. Knives are so much nicer to use when sharp.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Never Sharper!

The shipping container arrived in a couple of days, turn around was fast. My knives have never been sharper!

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience, Matt and the team were super helpful arranging delivery around returning from holiday. The knives themselves have come back sharper than when they were new! Couldn’t fault the delivery experience, all super easy to follow and sort. Wish I’d done this sooner.

April 28, 2025
Unprompted review
Rated 4 out of 5 stars

Great product let down by poor couriers

It was really difficult to select the right number of stars here so I've gone with 4 and I'll explain why.

Firstly, my knifes have been returned in good condition and very sharp so I'm very happy with that. The process is simple, well explained and easy to follow.

The issue I had was the overall service.

I made my order on the 12/4 and have just received the knifes back just under 2 weeks later on the 25/4. This was considerably longer than I had anticipated and not what the website would have you believe about the service. I had also upgraded to DPD delivery.

The way the service works, is that you make the order on the website, they send you a box to put the knives in (this part uses the courier Evri). You then return the knives, they sharpen and post back (these two stages can be upgraded to DPD). Given Evri is best known for their parcel black hole (google it), I opted for DPD on the 2nd and 3rd stages. Unfortunately there was no option to upgrade the first stage to DPD.

True to form, Evri seemed to hold onto my box for days and days with no update on a delivery date. Why companies trust their brand image to Evri astonishes me.

This obviously isn't Knifesharps fault but when I contact Knifesharp all they could say was "we can't control what happens after we send the package", that is a true statement but not reassuring and not what I would call first class customer service, this is why I dropped a star.

Anyway, the sharpening was so good I am going to get more of my knives sharpened and just hope Evri manage to deliver on time.

April 25, 2025
Unprompted review
Knife Sharp logo

Reply from Knife Sharp

Thanks for your review Richard, glad you are happy with your knives and the DPD service.

Sorry Evri let us down this time, they are normally very good we find, although I’m aware some people do have issues with them.

We are currently looking into adding Royal Mail as option to our customers so hopefully that will happen soon and will give people more choice in shipping options.

Thanks again for your nice review, you know where we are when you need us and let us know as we will upgrade you to all DPD shipping so no issue with evri :)

Thanks
Matt

Rated 5 out of 5 stars

Excellent job, highly recommended!

Started off really well and the end result was amazing!!! From the start the arrangements were easy to follow and well executed. I ordered a knife to use whilst mine were away. This arrived in the box I was sent to return my knives for sharpening. My knives have returned to their original expensive start!!! Cannot recommend enough

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

I was slightly worried about sending £1K plus of knives in the post, but the service was very professional and well managed with correct packing materials etc. The knives were retunred with in a couple of days which is quicker than expected and the quality of the sharpening was, in my opinon very good! Would certainly recommend and use again

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Quality and Service

We went for the 5 knife sharpening service and the whole process is immensely painless. You receive a box with simple instructions, sheaths, returns label and bag to send everything off with. As a person who appreciates good planning and sensible packaging, they were already onto a win.
What I received back a week later were 5 weapons. These things are now so sharp, you can get cut looking at them. Tomatoes don't stand a chance. Chicken is shredded with zero effort. I have no doubt that if a finger tip got in the way, it would be removed smoothly. To be clear, I haven't damaged myself with these knives. The sharpened edges are very neat and smooth, giving them a wonderful profile. They are once again a joy to use.
If there is a flaw to recognise it's the slow turn around time of the courier service. I suspect that the choice of courier helps keeps the cost of the service low and that's something I can appreciate; it isn't the fault of Knife Sharp that I opted to send 5 out of 6 knives off for sharpening and was therefore limited on what I can cut for a week.
I would like to give a nod to Matt, who was incredibly prompt in his replies when I contacted Knife Sharp for an update. He was brilliant and professional.
I would happily use this service again, though it'll be quite some time before I need to send them back!

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

After spending pounds and pounds on different variety of knife sharpeners the results has always been having more damaged knives. so eventually after spending a full hour on a stupid sharpal and seeing my knife being even more dull than before I've just decided to send to them. My santoku was in a really bad state and it looks new now. it seems a bit pricy but you eventually gain in time and peace of mind as return. will use this service more and more again when needed!

March 21, 2025
Unprompted review
Rated 2 out of 5 stars

Damaged handles

Damaged handles. If using this company be careful as they returned my knifes with damaged handles. They claim it’s covered in the T&C’s but they are very unclear.

Turnaround & sharpness is faultless.

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

20 year old Global Knife Set as good as new!

From start to finish process was seamless & simple with amazing results. Paring Knife in particular had knicks out of the blade and never really happy with home sharpening, now, you wouldn't know it was 20 years old! Decided to use this service at least once a year, would highly recommend. Thank you KNIFE SHARP.

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

Simply fantastic

Simply fantastic! My old Global knives are as sharp, if not sharper, than the day they were bought! Incredible service and great value for money!

I’ll recommend to everyone!
Thanks

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Easy to use service. Clever triple use packaging made the whole process very simple. Knives were sharpened quickly. Very pleased with the end result - 5 global knives returned to ‘as new’ standard, with one broken knife tip repaired too.

January 27, 2025
Unprompted review

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