Very friendly and informative staff. The staff, resources and information provided, equipped me to pass the personal licence exam without a problem. All learning is completed in your own time and y... See more
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Lynne Clark personal licence exam Test date Thursday 11th May I had severe issues with internet speed, old computer an a computer illiterate brain! Sean and his team went above and beyond the... See more
Company replied
Fantastic service from Knight Training. Hellen has been in charge of my application throughout the entire process and has been extremely friendly and efficient. She kept me updated at every stage and... See more
Costumer support and help was amazing. The only problem with the training course, when you are in a module and make a mistake at the end of the module it not show what was the mistake. This is a bit a... See more
Company replied
Company details
About Knight Training
Written by the company
Knight Training is one of the UK's leading Training Centres delivering compliance training courses awarded by the Highfield Awarding Body and the (BIIAB) British Institute of Innkeeping Awarding Body.
We are a customer-focussed, friendly and professional company who put our customers’ needs at the forefront of the way we work.
The services that we deliver will help you conform with all current legislation. Our constant growth has been achieved as a result of our speedy, competitive and reliable approach to customer service. We are proud to be recognised as an "outstanding" centre with the BIIAB and Highfield with a high learner pass rate with both Awarding bodies.
We are one of the largest providers of licensed retail training in the United Kingdom and deliver the Level 2 Award for Personal Licence Holders and the Level 6 SCPLH which you will need if you are to sell or authorise the sale of alcohol.
We also act as Licensing Consultants and apply to the Authorities for Premises Licence applications and also Personal Licence applications for many large organisations across the UK.
We also deliver all other licensing qualifications needed for the licensed trade including SCPLH (Scottish Certificate for Personal Licence Holders), SCPLHR (Scottish Certificate for Personal Licence Holders Refresher Qualification), ABCQ (Award in Beer and Cellar Quality), How to run a successful pub & ALHO - Award in Licensed Hospitality Operations.
We have a large choice of e-learning courses and in addition to the above, our training includes all SIA Door Supervision, Upskilling, CCTV Operations, First Aid at Work, Emergency First Aid at Work, First Aid at Work Re-qualification, and Paediatric First Aid, Mental Health and Site safety training such as the SMSTS, SSSTS, H&S awareness etc.
Contact info
134 The Barracks, White Cross Business Park, South Road, LA1 4XQ, Lancaster, United Kingdom
- 0330 999 3199
- info@knighttraining.co.uk
- knight.training
Excellent service from initial…
Excellent service from initial phonecall right through to exam results. I would highly recommend this company and will be using them again.
June 4, 2023
Reply from Knight Training
Hi Claire,
It has been a pleasure to help you! :) We are really glad you had a great experience and wish you all the best!
Claire - KT Team
Couldn't have asked for a smoother…
Couldn't have asked for a smoother process. Claire Adongo walked us through the whole training with great kindness, efficiency and skill. I would definitely use Knight Training again and would wholeheartedly recommend them to friends and peers in the industry,
May 31, 2023
Reply from Knight Training
Hi Rachel,
Thanks so much for your kind words! It is great to hear that you have had such a good experience and that you will recommend us! Onwards to the next stage where you will be equally well looked after by the wonderful Lucy!
Claire - KT Team
I had a very personal experience
I had a very personal experience. Claire was nothing but accommodating and friendly and showed great support through out my training and exams. I could not have asked to worth with anyone better.
May 17, 2023
Reply from Knight Training
Hi Niamh,
Thank you for your feedback, it was fab working with you. You absolutely smashed it! ⭐🌟⭐ well done!
Claire - KT Team
The whole experience was fantastic
The whole experience was fantastic. Claire was able to help me with everything I needed since I’m a little tech illiterate. The whole team were wonderful and made the process smooth and simple for me. Would highly recommend them.
May 14, 2023
Reply from Knight Training
Hi Lua,
Thanks so much for your feedback, it was lovely to meet you. So glad we could help with your training and exam (and have a giggle whilst we were at it) :)
Claire - KT Team
I’ve had a great experience learning
I’ve had a great experience learning with Knight training. Easy way to learn and study. I absolutely recommend!
May 11, 2023
Reply from Knight Training
Hi Javier,
Thanks so much for leaving us your feedback, we really appreciate it. So glad you had a great experience with KT!
Claire - KT Team
Great training and customer service
Great training and customer service that are very reliable on helping you with questions you may need answers for leading up to your exams
May 17, 2023
Reply from Knight Training
Hi Stefan,
We are really glad to hear that you felt supported throughout by our team and thanks for leaving some feedback :) much appreciated!
Claire - KT Team
Very easy and straightforward
Very easy and straightforward, convenient and all emails and phone calls were very efficient.
May 16, 2023
Reply from Knight Training
Thank you for taking the time to leave us a review. We really appreciate it :)
Claire - KT Team
Fantastic service from all the team at…
Fantastic service from all the team at Knight Training! Special mention to Claire for the always prompt responses to my questions
May 17, 2023
Reply from Knight Training
Hi Mandy,
Thanks for the mention! :) we are glad you have a great experience with us!
Claire - KT Team
Lynne Clark personal licence exam
Lynne Clark personal licence exam
Test date Thursday 11th May
I had severe issues with internet speed, old computer an a computer illiterate brain!
Sean and his team went above and beyond the call of duty to assist me .
He spent just over 2 hours on 2 occasions to get me online to take the test
I couldn’t fault him at all and really appreciated all his patience and time
Lynne Clark
May 11, 2023
Reply from Knight Training
Hi Lynne,
We are so glad that we got you through the exam in the end and that you absolutely smashed it! I have passed your thanks on to Shaun :)
The team look forward to working with you on your application process too.
Claire - KT Team
Great communication
Great communication, easy to navigate site, and if you needed help they were very quick and happy to help. THANK YOU
May 10, 2023
Reply from Knight Training
Hi Carol,
Thanks so much for taking the time to leave your feedback. Glad you had a great experience :)
Claire - KT Team
Efficient Company
Great response on contacting the company and very efficient once order was placed. Would highly recommend.
April 19, 2023
Reply from Knight Training
Hi Michael,
Glad to hear you've had a great experience so far! Let us know if there is anything further that you need :)
Claire - KT Team
Claire is so lovely and helpful
Claire is so lovely and helpful, is always happy to help with any queries you may have.
March 30, 2023
Reply from Knight Training
Aww thanks Rachel! Absolute pleasure working with you and hope to see you for a weekend break at Holgates soon! :)
Claire - KT Team
Reply from Knight Training
Good morning Srikanth,
I have sent you a detailed email privately following your message over the weekend and this review.
On checking your progress, you have only completed 29% of the course and not yet booked in for your exam.
Please do reply to my email, complete your course and call me to book in for your exam.
Claire - KT Team
*Edit - Thanks Srikanth! I look forward to hearing from you when are ready to book in for your exam!
Claire - KT Team
It was nice training by knight training
April 13, 2023
Reply from Knight Training
Hi Ravi,
Thanks for the kind words! :)
Claire - KT Team
Easy and straightforward
Easy and straightforward. It would be great if the courses were greared more towards the individuals licensing circumstances.
April 11, 2023
Reply from Knight Training
Hi there,
Thanks for taking the time to leave us some feedback. These courses are taken from the course content and syllabus which, for Scottish licensing in particular, means covering all aspects of licensing law to ensure that each candidate fully understands their role and responsibilities.
I do appreciate that with face to face training, you get the opportunity to ask questions of your tutor and in this way, tailor the course more to your personal licensing circumstances. If there is anything further that you need clarification on or have any questions you would like to ask, please do feel free to call us on 0330 999 3199 and we will do our very best to help :)
Claire - KT Team
Very professional and helpful
March 30, 2023
Reply from Knight Training
Hi Chaniya,
So glad we could help :) if you need anything else, just shout!
Claire - KT Team
Claire has been very helpful throughout…
Claire has been very helpful throughout the process fo training and taking the exam
April 4, 2023
Reply from Knight Training
Hi Sean,
It was my pleasure to help :) Thank you for taking the time to leave some kind words!
Claire - KT Team
Really helpful and responsive staff
April 3, 2023
Reply from Knight Training
Hi Jenny,
Thanks for the compliment! We really appreciate it :)
Claire - KT Team
The team helped with great instruction…
The team helped with great instruction on how to complete and pass my personal license test.
April 3, 2023
Reply from Knight Training
Thanks for taking the time to leave us feedback. Much appreciated :)
Claire - KT Team
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