I have taken the ALPH CERTIFICATION at Knight. Knight was very supportive and prompt through out the process and it helped me attain the certification in smoother way.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very friendly and informative staff. The staff, resources and information provided, equipped me to pass the personal licence exam without a problem. All learning is completed in your own time and y... See more
Lynne Clark personal licence exam Test date Thursday 11th May I had severe issues with internet speed, old computer an a computer illiterate brain! Sean and his team went above and beyond the... See more
Company replied
Being able to undertake the SPLH examination from home at a time that suited was great. The process was fairly easy I had a coupl of hiccups but there was plenty support when help was needed.
Company details
Written by the company
About Knight Training Knight Training is one of the UK's leading training centres delivering compliance training courses accredited by the Highfield Awarding Body and the British Institute of Innkeeping Awarding Body (BIIAB). Our courses are designed to help individuals and businesses comply with current legislation and operate safely within regulated industries. Through our commitment to quality training and excellent customer service, we have grown to become one of the largest providers of licensed retail training in the United Kingdom. We are proud to be recognised as an “Outstanding” centre by both BIIAB and Highfield, with consistently high learner pass rates across our qualifications. Alcohol Licensing and Hospitality Training Knight Training specialises in the qualifications required to sell or authorise the sale of alcohol in the UK. We deliver the Level 2 Award for Personal Licence Holders and the Level 6 Scottish Certificate for Personal Licence Holders (SCPLH), both essential qualifications for those working within the licensed hospitality sector. In addition to training, we also act as licensing consultants, assisting businesses across the UK with Premises Licence and Personal Licence applications. Our experienced team works directly with local authorities to ensure applications are handled efficiently and in line with current licensing regulations. Professional Training Courses Alongside licensing qualifications, we deliver a wide range of professional training courses for individuals and organisations. These include qualifications such as the Scottish Personal Licence Holders Refresher (SCPLHR), Award in Beer and Cellar Quality (ABCQ), How to Run a Successful Pub and the Award in Licensed Hospitality Operations (ALHO). Our training portfolio also includes a large selection of e-learning courses as well as workplace safety and professional qualifications including CCTV Operations, First Aid at Work, Emergency First Aid at Work, Paediatric First Aid, Mental Health awareness, and site safety training such as SMSTS, SSSTS and Health & Safety Awareness.
Contact info
127 The Barracks South Road, LA1 4XQ, Lancaster, United Kingdom
- 03309993199
- Info@knighttraining.co.uk
- knighttraining.co.uk
4.9
Excellent
400 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very quick response and helpful team.
August 6, 2025
Hellen is a star!
Hellen was assisting me throughout my process of scheduling the Personal Licence Holder test and getting the application ready. She was very patient and helpful. Kudos to the entire team at Knight Training and a special shout out to Hellen.
October 20, 2025
Unprompted review
Very efficient and helpful.
July 17, 2025
Words dont do justice to the service we…
Words dont do justice to the service we had received, this companies service was excellent.
July 15, 2025
Fantastic service from Knight Training
Fantastic service from Knight Training. Hellen has been in charge of my application throughout the entire process and has been extremely friendly and efficient. She kept me updated at every stage and took care of everything. I highly recommend her and Knight Frank.
September 9, 2025
Unprompted review
Very good customer service
Very good customer service, quick response. Test was easy, overall experience is very good
August 15, 2025
Unprompted review
All worked very smoothly
All worked very smoothly, with clear instructions of what i needed to do next
May 7, 2025
Great company to use
Great company to use, all the staff are friendly and very helpfull, the trainers are excellent
April 29, 2025
Really Great.
April 4, 2025
Bar licensee
Great service from start to finish keeping us informed of progress every step of the way.
April 9, 2025
I highly recommend Knight Training for any training services
I recently completed my application for a personal licence through Knight Training, and I couldn’t be happier with the experience. The process was smooth, efficient, and clearly explained from start to finish.
A special thank you to Hellen Kelly, who was incredibly helpful and responsive throughout the entire application. Her guidance made everything so much easier, and she went above and beyond to ensure that everything was completed accurately and on time.
I highly recommend Knight Training to anyone applying for a personal licence or looking for professional training services. Their support and professionalism made all the difference.
April 22, 2025
Unprompted review
Premises licence holder training
Knight training made my premises licence holder training and application really easy and stress free. Fast & efficient service. Would recommend to others who don't have time to spare themselves.
February 3, 2025
the training was easy to access
the training was easy to access, very user friendly and the customer service support when I did encounter an issue was helpful and responsive
January 10, 2025
Excellent service
Excellent service. Was keeping in touch to complete my course and updating my details
December 3, 2024
Excellent service kept you informed all…
Excellent service kept you informed all the way through would totally recommend them
March 12, 2025
Unprompted review
Perfect service
Hellen was amazing and sorted everything out for me even when it took me ages to get organised
November 6, 2024
Could not recommend Knight training…
Could not recommend Knight training enough! Everyone there (especially Hellen) is so helpful with any and all issues and questions that I had. The efficiency of an enormous business but the love and care of a local business
November 4, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.