Knight Training (UK) LtdReviews 

400
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have taken the ALPH CERTIFICATION at Knight. Knight was very supportive and prompt through out the process and it helped me attain the certification in smoother way.

Rated 5 out of 5 stars

Very friendly and informative staff. The staff, resources and information provided, equipped me to pass the personal licence exam without a problem. All learning is completed in your own time and y... See more

Rated 5 out of 5 stars

Lynne Clark personal licence exam Test date Thursday 11th May I had severe issues with internet speed, old computer an a computer illiterate brain! Sean and his team went above and beyond the... See more

Company replied

Rated 5 out of 5 stars

Being able to undertake the SPLH examination from home at a time that suited was great. The process was fairly easy I had a coupl of hiccups but there was plenty support when help was needed.

Company details

  1. Training Centre
  2. Hospitality and Tourism School

Written by the company

About Knight Training Knight Training is one of the UK's leading training centres delivering compliance training courses accredited by the Highfield Awarding Body and the British Institute of Innkeeping Awarding Body (BIIAB). Our courses are designed to help individuals and businesses comply with current legislation and operate safely within regulated industries. Through our commitment to quality training and excellent customer service, we have grown to become one of the largest providers of licensed retail training in the United Kingdom. We are proud to be recognised as an “Outstanding” centre by both BIIAB and Highfield, with consistently high learner pass rates across our qualifications. Alcohol Licensing and Hospitality Training Knight Training specialises in the qualifications required to sell or authorise the sale of alcohol in the UK. We deliver the Level 2 Award for Personal Licence Holders and the Level 6 Scottish Certificate for Personal Licence Holders (SCPLH), both essential qualifications for those working within the licensed hospitality sector. In addition to training, we also act as licensing consultants, assisting businesses across the UK with Premises Licence and Personal Licence applications. Our experienced team works directly with local authorities to ensure applications are handled efficiently and in line with current licensing regulations. Professional Training Courses Alongside licensing qualifications, we deliver a wide range of professional training courses for individuals and organisations. These include qualifications such as the Scottish Personal Licence Holders Refresher (SCPLHR), Award in Beer and Cellar Quality (ABCQ), How to Run a Successful Pub and the Award in Licensed Hospitality Operations (ALHO). Our training portfolio also includes a large selection of e-learning courses as well as workplace safety and professional qualifications including CCTV Operations, First Aid at Work, Emergency First Aid at Work, Paediatric First Aid, Mental Health awareness, and site safety training such as SMSTS, SSSTS and Health & Safety Awareness.


Contact info

4.9

Excellent

TrustScore 5 out of 5

400 reviews

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4.9

All reviews

(400)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding

Probably one of the best customer/B2B experiences in my working lifetime (30+ years) because a process that could have been tricky, complex, lengthy and time-consuming was made seamless, easy, quick and efficient. Hellen should be commended for superb customer service.

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

A real class act!

What a wonderful team! They have been there for us every inch of the way. Always available with help and advice, and that little bit extra support when our circumstances unexpectedly changed. I can’t recommend and thank enough!

June 22, 2024
Unprompted review
Rated 5 out of 5 stars

I received help all the way through

I received help all the way through , always available on the phone to help , very polite very pleasant and really helpful all the way through , all my training needs were met and exceeded .Will recommend knights training .

May 16, 2024
Unprompted review
Knight Training (UK) Ltd logo

Reply from Knight Training (UK) Ltd

Thank you David Cassidy from all at Knight Training, we “Cherish” your thoughts I know “It couldn’t be forever” but it was good working with you. “How can I be sure” we did a good job? Because you passed the exam with flying colours and David Cassidy you’re no “Daydreamer”
PS for anyone wondering, look up David’s namesake greatest hits!

Rated 5 out of 5 stars

Amazing service

Amazing service! Would recommend highly.

February 13, 2024
Knight Training (UK) Ltd logo

Reply from Knight Training (UK) Ltd

Thank you so much for your kind words, we do appreciate your comments and we are pleased to have been of service.

From all at Knight Training.

Rated 5 out of 5 stars

great experience

Everyone was really helpful from start to finish, despite technical issues on my end!! The whole process really couldn't have been smoother. And echoing the other reviews here to say that Hellen's an absolute star.

April 23, 2024
Unprompted review
Knight Training (UK) Ltd logo

Reply from Knight Training (UK) Ltd

Hellen says thank you you have made her day!

Rated 5 out of 5 stars

Extremely good

Excellent service from start to finish. Hellen was fantastic, prompted me when I had all but forgotten to continue with the last part of my personal licence application.
Professional, approachable and excellent customer service. Would most certainly use again

November 11, 2023
Unprompted review
Knight Training (UK) Ltd logo

Reply from Knight Training (UK) Ltd

Thank you so much for taking the time to thank Hellen and we are pleased that you were happy with our service.

Rated 5 out of 5 stars

Personal licence exam

I couldn’t t fault Knight training .I was very pleased with the training modules which were easy to follow .They were helpful if you had a query and very helpful to get everything set up before starting the exam

January 4, 2024
Knight Training (UK) Ltd logo

Reply from Knight Training (UK) Ltd

Thank you Chris, we're pleased that you found the experience enjoyable and we hope we can be of service in the future.

Rated 5 out of 5 stars

Staff extremely helpful

I struggled getting on exams but staff went well and beyond to help me

January 5, 2024
Knight Training (UK) Ltd logo

Reply from Knight Training (UK) Ltd

Thanks for the review Kelly, I appreciate sometimes the technology can defeat the best of us! but we like to think that by spending the time and effort to help and guide the learner through any issues, we can reduce those stress levels and enable you to get that qualification. All the best for the future.
Thanks from the Knight Training Team.

Rated 5 out of 5 stars

well organised and friendly

well organised, problem free and responsive to issues that arose

January 5, 2024
Knight Training (UK) Ltd logo

Reply from Knight Training (UK) Ltd

Glad to be of service Catherine and thank you for the kind comments.

Regards Ian

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Can't do enough to help you. Would definitely recommend.

November 8, 2023
Knight Training (UK) Ltd logo

Reply from Knight Training (UK) Ltd

Thank you Susanne, we appreciate your review and good luck for the future from all at Knight Training

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