I have taken the ALPH CERTIFICATION at Knight. Knight was very supportive and prompt through out the process and it helped me attain the certification in smoother way.
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Very friendly and informative staff. The staff, resources and information provided, equipped me to pass the personal licence exam without a problem. All learning is completed in your own time and y... See more
Lynne Clark personal licence exam Test date Thursday 11th May I had severe issues with internet speed, old computer an a computer illiterate brain! Sean and his team went above and beyond the... See more
Company replied
Being able to undertake the SPLH examination from home at a time that suited was great. The process was fairly easy I had a coupl of hiccups but there was plenty support when help was needed.
Company details
Written by the company
About Knight Training Knight Training is one of the UK's leading training centres delivering compliance training courses accredited by the Highfield Awarding Body and the British Institute of Innkeeping Awarding Body (BIIAB). Our courses are designed to help individuals and businesses comply with current legislation and operate safely within regulated industries. Through our commitment to quality training and excellent customer service, we have grown to become one of the largest providers of licensed retail training in the United Kingdom. We are proud to be recognised as an “Outstanding” centre by both BIIAB and Highfield, with consistently high learner pass rates across our qualifications. Alcohol Licensing and Hospitality Training Knight Training specialises in the qualifications required to sell or authorise the sale of alcohol in the UK. We deliver the Level 2 Award for Personal Licence Holders and the Level 6 Scottish Certificate for Personal Licence Holders (SCPLH), both essential qualifications for those working within the licensed hospitality sector. In addition to training, we also act as licensing consultants, assisting businesses across the UK with Premises Licence and Personal Licence applications. Our experienced team works directly with local authorities to ensure applications are handled efficiently and in line with current licensing regulations. Professional Training Courses Alongside licensing qualifications, we deliver a wide range of professional training courses for individuals and organisations. These include qualifications such as the Scottish Personal Licence Holders Refresher (SCPLHR), Award in Beer and Cellar Quality (ABCQ), How to Run a Successful Pub and the Award in Licensed Hospitality Operations (ALHO). Our training portfolio also includes a large selection of e-learning courses as well as workplace safety and professional qualifications including CCTV Operations, First Aid at Work, Emergency First Aid at Work, Paediatric First Aid, Mental Health awareness, and site safety training such as SMSTS, SSSTS and Health & Safety Awareness.
Contact info
127 The Barracks South Road, LA1 4XQ, Lancaster, United Kingdom
- 03309993199
- Info@knighttraining.co.uk
- knighttraining.co.uk
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Outstanding
Probably one of the best customer/B2B experiences in my working lifetime (30+ years) because a process that could have been tricky, complex, lengthy and time-consuming was made seamless, easy, quick and efficient. Hellen should be commended for superb customer service.
A real class act!
What a wonderful team! They have been there for us every inch of the way. Always available with help and advice, and that little bit extra support when our circumstances unexpectedly changed. I can’t recommend and thank enough!
Made it look simple,helped me clearing…
Made it look simple,helped me clearing all my doughts with all ease &trustfull enviroment.
I received help all the way through
I received help all the way through , always available on the phone to help , very polite very pleasant and really helpful all the way through , all my training needs were met and exceeded .Will recommend knights training .

Reply from Knight Training (UK) Ltd

Reply from Knight Training (UK) Ltd
It was really A wonderful Experience,I…
It was really A wonderful Experience,I got My Personal Licence.Highly Recommended

Reply from Knight Training (UK) Ltd
Alternative training method
Being able to complete the training and sit the exam remotely.
great experience
Everyone was really helpful from start to finish, despite technical issues on my end!! The whole process really couldn't have been smoother. And echoing the other reviews here to say that Hellen's an absolute star.

Reply from Knight Training (UK) Ltd
Glad to obtain the license from Knight…
Glad to obtain the license from Knight Training
Extremely good
Excellent service from start to finish. Hellen was fantastic, prompted me when I had all but forgotten to continue with the last part of my personal licence application.
Professional, approachable and excellent customer service. Would most certainly use again

Reply from Knight Training (UK) Ltd
Personal licence exam
I couldn’t t fault Knight training .I was very pleased with the training modules which were easy to follow .They were helpful if you had a query and very helpful to get everything set up before starting the exam

Reply from Knight Training (UK) Ltd
Staff extremely helpful
I struggled getting on exams but staff went well and beyond to help me

Reply from Knight Training (UK) Ltd
well organised and friendly
well organised, problem free and responsive to issues that arose

Reply from Knight Training (UK) Ltd
Very friendly staff
Very friendly staff. Can't do enough to help you. Would definitely recommend.

Reply from Knight Training (UK) Ltd
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