Knight Training (UK) LtdReviews 

400
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have taken the ALPH CERTIFICATION at Knight. Knight was very supportive and prompt through out the process and it helped me attain the certification in smoother way.

Rated 5 out of 5 stars

Very friendly and informative staff. The staff, resources and information provided, equipped me to pass the personal licence exam without a problem. All learning is completed in your own time and y... See more

Rated 5 out of 5 stars

Lynne Clark personal licence exam Test date Thursday 11th May I had severe issues with internet speed, old computer an a computer illiterate brain! Sean and his team went above and beyond the... See more

Company replied

Rated 5 out of 5 stars

Being able to undertake the SPLH examination from home at a time that suited was great. The process was fairly easy I had a coupl of hiccups but there was plenty support when help was needed.

Company details

  1. Training Centre
  2. Hospitality and Tourism School

Written by the company

About Knight Training Knight Training is one of the UK's leading training centres delivering compliance training courses accredited by the Highfield Awarding Body and the British Institute of Innkeeping Awarding Body (BIIAB). Our courses are designed to help individuals and businesses comply with current legislation and operate safely within regulated industries. Through our commitment to quality training and excellent customer service, we have grown to become one of the largest providers of licensed retail training in the United Kingdom. We are proud to be recognised as an “Outstanding” centre by both BIIAB and Highfield, with consistently high learner pass rates across our qualifications. Alcohol Licensing and Hospitality Training Knight Training specialises in the qualifications required to sell or authorise the sale of alcohol in the UK. We deliver the Level 2 Award for Personal Licence Holders and the Level 6 Scottish Certificate for Personal Licence Holders (SCPLH), both essential qualifications for those working within the licensed hospitality sector. In addition to training, we also act as licensing consultants, assisting businesses across the UK with Premises Licence and Personal Licence applications. Our experienced team works directly with local authorities to ensure applications are handled efficiently and in line with current licensing regulations. Professional Training Courses Alongside licensing qualifications, we deliver a wide range of professional training courses for individuals and organisations. These include qualifications such as the Scottish Personal Licence Holders Refresher (SCPLHR), Award in Beer and Cellar Quality (ABCQ), How to Run a Successful Pub and the Award in Licensed Hospitality Operations (ALHO). Our training portfolio also includes a large selection of e-learning courses as well as workplace safety and professional qualifications including CCTV Operations, First Aid at Work, Emergency First Aid at Work, Paediatric First Aid, Mental Health awareness, and site safety training such as SMSTS, SSSTS and Health & Safety Awareness.


Contact info

4.9

Excellent

TrustScore 5 out of 5

400 reviews

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4.9

All reviews

(400)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Iys been really good experience for learning

October 30, 2023
Knight Training (UK) Ltd logo

Reply from Knight Training (UK) Ltd

Thank you Dinesh, we’re pleased that your experience was an enjoyable one, please call if we can help you any further.
Regards Ian Simpson
Knight Training

Rated 5 out of 5 stars

Interesting Modules Made it Easy

From start to finish this training provider made this such an easy process. The training modules made learning interesting and I found it so easy to retain the relevant information due to the way in which it was presented. I undertook the completion of the modules three times over a two week period and in addition I printed off the pdf extra guidance which I found to be invaluable and could read on the bus! I will be saving that for future reference The mock exam instilled confidence of what I'd learned from the modules. On the lead up to the exam absolutely nothing was a trouble to Hellen at all, even down to going to the trouble of making sure I had all IT sorted with Google Chrome for the exam. Thank you so much Knight Training, particularly Hellen, for all your help it was truly appreciated.. 90% Pass with no prior professional knowledge or experience, can't be bad and to the credit of the training!!

November 2, 2023
Unprompted review
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Reply from Knight Training (UK) Ltd

Thank you for a wonderful review and all credit to Hellen for her usual wonderful customer service!

Rated 5 out of 5 stars

Great experience

First time to do the 5 years refresher course for personal license holder on line, I had lots of doubts but the team at Knight Training explained everything clearly and properly. I had great experience with Knight Training.

October 9, 2023
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Reply from Knight Training (UK) Ltd

Thank you Otto, we’re pleased that we could give you a great experience and we really appreciate your thanks.

Rated 5 out of 5 stars

Great communication

Great communication, timely help and an easy process.

October 6, 2023
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Reply from Knight Training (UK) Ltd

Hi Sandy, thanks for the very positive review, which we always appreciate. The Knight Training Customer Service team.

Rated 3 out of 5 stars

The IT requirements were very difficult…

The IT requirements were very difficult to follow

September 29, 2023
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Reply from Knight Training (UK) Ltd

Hi John, I’m sorry that you found the IT requirements difficult, I will give you a call to find out which part was the problem and if we can be aware of any particular issues, it will help us improve the systems in the future.

Rated 5 out of 5 stars

Highly recommended

Really good company. Simple straight forward training and online exam with lots of comms throughout the process

October 2, 2023
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Reply from Knight Training (UK) Ltd

Thanks Peter. We really appreciate your positive review. Many thanks the Knight Training Team.

Rated 5 out of 5 stars

Everything ran smoothly from the…

Everything ran smoothly from the initial contact through to the finish. Any queries were answered quickly and any issues resolved.

September 26, 2023
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Reply from Knight Training (UK) Ltd

Thanks Neil, we’re pleased that all went smoothly and we appreciate your comments.

Rated 5 out of 5 stars

such a stress free experience while…

such a stress free experience while being guided into my exam would 100% recommend

September 25, 2023
Unprompted review
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Reply from Knight Training (UK) Ltd

Thank you Fleur, we are pleased that you had a great experience and we are appreciative of your comments.

Rated 5 out of 5 stars

Efficient and friendly staff

Efficient and friendly staff, and the training and exam arrangements were clear and straightforward. Could also book an exam at short notice, which was a bonus.

September 22, 2023
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Reply from Knight Training (UK) Ltd

Hi Jane, Thanks for your review which is very much appreciated. The Knight Training Team

Rated 5 out of 5 stars

Comprehensive training day which was…

Comprehensive training day which was enjoyable and excellent follow up communication and support

September 14, 2023
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Reply from Knight Training (UK) Ltd

Hi Tony Thanks for the great review, which we very much appreciate. KT Team

Rated 5 out of 5 stars

Great company

Great company. Used them for license training a few times. Online courses are a great new addition

September 19, 2023
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Reply from Knight Training (UK) Ltd

Hi Michael,
Thank you for such a lovely review! We really appreciate it :)
Lucy - KT Team

Rated 5 out of 5 stars

Great Service

Very informative online training and helpful staff making the process stress-free. Thank you

August 29, 2023
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Reply from Knight Training (UK) Ltd

Hi Pippa,
Thanks for taking the time to leave us feedback, we really appreciate it! I will let the team know too :)
Claire - KT Team

Rated 5 out of 5 stars

Great service

Great service

August 28, 2023
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Reply from Knight Training (UK) Ltd

Hi David,
Thank you for your feedback :)
Claire- KT Team

Rated 5 out of 5 stars

Comprehensive and User Friendly

The training was very comprehensive and useful and generally it was nice and easy to use, I highly recommend.

August 28, 2023
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Reply from Knight Training (UK) Ltd

Thanks Alexei, really glad you found the training useful and well done on smashing that exam!
Claire - KT Team

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