Sharpening knives by mail is a great opportunity since I live on a small island and getting them sharpened in town and carrying them around could be a successful endeavor or not. I have found since mo... See more
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Really great service especially when you live on the country side
Company replied
Very easy and hassle free posting. Knives were well done. What I didn't appreciate is being sent an overdue bill 5 months after the first service, for a service I hadn’t had and hadn’t okayed. I’m not... See more
Company replied
I sent normal knives, in return I got totally refreshed ktichen tools. I dont own great knives but this service gave me a new perspective and future for them. Totally recommended.
Company replied
Company details
Written by the company
Sveriges ledande professionella sliperi och Årets E-handlare 2025! Nu i tredje generation med över 60 års samlad erfarenhet. Knivbrev grundades i Sverige och finns idag i 5 länder. Vi har även utsetts till Årets Företagare i Täby och tillhör företagen med några av Sveriges mest nöjda kunder enligt SKI (Svenskt Kvalitetsindex). Varje år väljer över 150 000 svenskar att skicka in sina knivar, saxar, kvarndelar och andra verktyg till oss. All slipning utförs av våra välutbildade slipare i Täby, med precision, erfarenhet och fokus på resultat. För dig som vill är du även varmt välkommen att lämna in och få slipat direkt på plats. Se varför så många väljer oss – besök vår hemsida för mer information och aktuell prislista: www.knivbrev.se Ge dina verktyg nytt liv – hos oss blir de som nya igen.
Alltid med 100% nöjd-kund-garanti!
Written by the company
- Vi slipar och returnerar dina knivar bättre än som nya!
- Alla knivar, oavsett märke och hur slitna de än är kan vi återställa till nyskick. Bättre och billigare än att köpa nytt och bra för miljön!
100% försäkrad transport med REK!
Försäkring med upp till 15 000 kronor per Knivbrev!
Skicka in ditt Knivbrev till oss med REK försäkring för 100% säker transport. Vi ersätter en förlust med upp till 15 000 kronor per Knivbrev med försäkringen. Försäkringen gör även ditt Knivbrev spårbart och såväl du som vi måste legitimera oss vid leverans och retur.
På 10 år har vi aldrig haft 1 enda förlust i REK -flödet på över 1 000 000 skicka Knivbrev. Kort och gott - tryggt & enkelt!
Contact info
Parmvägen 8, 187 53, Täby, Sweden
- info@knivbrev.se
- knivbrev.se
Professionellt sliperi sedan 1965
4.5
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really great service especially when…
Really great service especially when you live on the country side
June 4, 2026
Reply from Knivbrev.se
Marc,
Thank you for your review! We're delighted to hear that you appreciate the service. Making professional knife sharpening easily accessible, especially for customers living in rural areas, is one of the main reasons we created Knivbrev.
Have a great week and warmly welcome back!
Reply from Knivbrev.se
Thank you for your kind review! Great to hear that you found the service easy and customer-friendly, exactly what we aim for.
Have a great week and welcome back!
Reply from Knivbrev.se
Thank you for your review. We are glad to hear that the delivery was fast and that you are happy with how sharp your knives came back.
Reply from Knivbrev.se
Och just därför finns valet UTAN bindningstid :-)
Du väljer själv mellan abonnemang och engångsslipning, alltså mellan ett lägre pris per tillfälle med bindningstid eller att beställa ett nytt Knivbrev helt fritt från gång till gång. Abonnemanget omfattar minst 2 Knivbrev, och därefter kan du avsluta när du vill. Gränsen går där eftersom ett abonnemang annars i praktiken bara skulle bli en engångsslipning med abonnemangsrabatt, vilket inte är syftet med upplägget.
Har du valt fel kan du när som helst logga in på Mina Sidor och ändra inför nästa utskick. Om Knivbrev nummer 2 redan har skickats ut går det fortfarande att ändra, men då behöver utskicket och mellanskillnaden upp till ordinarie pris regleras. Abonnemangspriset är lägre just eftersom det bygger på minst två tillfällen, medan engångsslipning alltid finns som ett helt fritt alternativ utan bindningstid.
Ps. Jag såg att du redan varit inne och flyttat fram nästa Knivbrev till 2027, vilket är helt rätt sätt att göra det på. Du kan när som helst logga in igen och flytta fram det upp till 2 år till, eller tidigarelägga det om behov uppstår. Det innebär att du har full kontroll över utskicken, samtidigt som du behåller det lägre abonnemangspriset – det bästa av två världar.
Trevlig vecka och varmt välkommen åter!
Reply from Knivbrev.se
Great to hear. Smooth process and fast turnaround is exactly what we aim for. Glad you’re happy with the result.
Deceptive business practices
Deceptive business practices, poor service, and a dysfunctional website.
I paid for a trial and received several knives back in worse condition than when I sent them-three of the five were chipped. I filed a complaint and closed my account. Despite having no active account or login, I was billed again the following year for a service I did not use. This is an utter scam. When I contacted customer service, I received arrogant and pretentious replies, and they refused to correct the issue.
They take no accountability, dismiss negative reviews as “fake,” and show no regard for their customers.
Avoid this company. I will never use or recommend their services.
December 3, 2025
Unprompted review
Reply from Knivbrev.se
Update: You are now trying to verify your review with completely made-up information. That only confirms one thing: the review is fake. We do not care the slightest about this type of behaviour.
Original:
We have never offered anything called a trial, and your claim about receiving chipped knives is as realistic as buying a plane ticket and then pretending the aircraft was missing an engine. It is simply nonsense.
You also did not use our service correctly. When you choose a subscription, you are always bound to two Knife Letters. This is clearly stated at cancellation and exists for one reason: to prevent people from taking a 50 percent discount for a one-time sharpening and cancelling immediately afterwards. It protects the subscription model from being abused.
We also offer a 100 percent satisfaction guarantee, which every customer is fully informed about. If anything is not satisfactory, we fix it immediately. In your case, we have never received a single message indicating that you were unhappy with anything. Not then, and not now. That makes your new accusations impossible to take seriously – especially since you still cannot state one concrete issue.
Nothing in your review matches how our service works, or how we handle customer matters.
Reply from Knivbrev.se
Thanks – that’s exactly what we aim for: schnelle Abwicklung und richtig scharfe Messer, so wie es sein soll.
Have a great Monday and welcome back anytime.
Your shipping materials are well…
Your shipping materials are well designed, your service is quick, communication is good
October 16, 2025
Reply from Knivbrev.se
Thank you! That’s exactly what we aim for – safe packaging, fast turnaround, and clear communication from start to finish.
Have a Great Sunday and hope to see you in the future!
Very good and clever packaging for the…
Very good and clever packaging for the knives, very well sharpened knives, good instructions for use, fast processing of the order, so completely satisfied
July 24, 2025
Reply from Knivbrev.se
Thank you for your kind words! We’re happy to hear you appreciated the packaging, sharpness, instructions, and quick turnaround. We look forward to helping you again in the future.
Avoid Knivbrev AB at all costs
Avoid Knivbrev AB at all costs – deceptive business practices!
Terrible experience.
They charged me for services that were never performed - I never even sent in my knives, yet they still billed me.
No one explained why I owed anything, and the invoice was eventually handed over to debt collectors.
Even after I cancelled my subscription, I was told I had to pay for yet another service I will never receive. Their terms of service are vague at best, and their customer support is non-existent when you try to get answers.
If you’re considering using Knivbrev AB – don’t.
I’ve reported them to Konsumentverket and fully intend to take this to court.
July 24, 2025
Unprompted review
Reply from Knivbrev.se
We only respond to genuine reviews, so please verify yourself as a customer.
All of our real customers receive an invitation directly from Trustpilot – this is why their reviews are marked as “Verified”. If it instead says “Review without invitation”, that’s Trustpilot’s own warning that the person is not a verified customer, as in this case.
This is important to know because fake reviews are a well-known problem on Trustpilot. According to Trustpilot’s own 2023 report, over 2.6 million fake reviews were removed – equivalent to about 6% of all reviews. That’s why you should always check for the verification badge before putting any weight on a review.
I sent normal knives
I sent normal knives, in return I got totally refreshed ktichen tools. I dont own great knives but this service gave me a new perspective and future for them. Totally recommended.
July 8, 2025
Reply from Knivbrev.se
Thank you so much for your kind words. We're really glad to hear that our service gave your everyday knives a fresh new start. Whether it's high-end blades or regular kitchen tools, we always aim to bring out their full potential. You're very welcome back any time!
Very fast to deliver
Very fast to deliver, sharpen and send right back! Happy with the results.
June 10, 2025
Reply from Knivbrev.se
Thank you! Great to hear everything went smoothly and that you're happy with the results. You're always welcome back when your knives need a fresh edge! ✨🔪
Very smooth process!
May 23, 2025
Reply from Knivbrev.se
Thank you so much! Glad to hear the process was smooth — just the way it should be. You're always welcome back when your knives need some love again! 🔪✨
Scam?
I saw the ad on Instagram and seemed interesting so I started filling in the details and go on with the process. At a certain point I saw that to ensure the knives one should have paid extra 300 sek so I decided to cancel the whole thing. However, I anyway received a confirmation email, which I ignored. Now, 20 days later, I am given a faktura of 775 sek to pay. What?!?! Up to the point in the process I did, the amount of money discussed was around 200 sek. I do not know how all of a sudden I should pay 775 sek for a service I did not even use in the end and I did not confirm.
March 26, 2025
Unprompted review
Reply from Knivbrev.se
Hi Val,
Thanks for your message.
Just to clarify: an order on our website doesn’t happen automatically. To place an order, one must actively fill in all required details, accept the terms and conditions, and finally click the “Order your Knivbrev” button at the end of the process. Without doing all of that, no order can be created. In other words, it’s not magic — and nothing happens by itself.
You mentioned seeing the 50-300 SEK optional insurance (300kr is the max if your knives are worth 15.000kr) and deciding to cancel, but the fact that you received a confirmation email indicates the order was fully submitted. That email is sent immediately after the order is placed and includes all the order details.
Ps You where also given the option to only pay for the expenses (envelope, sleves, logistics and shipment cost) but we never got a reply why you where charged full price as if you rather decided to use the service as ordered. How could we know your plans with zero communication!?
Let us know if you’d like us to review your case further.
Reply from Knivbrev.se
Thank you so much for your kind review! We're delighted that you found our service fast and efficient.
We look forward to helping you again in the future! 😊
Super service.
January 21, 2025
Reply from Knivbrev.se
Det glädjer oss att höra Jelena! Stort tack för att du tog dig tid att skriva en recension.
Ha en fortsatt trevlig kväll och välkommen åter!
As usual fast and well executed…
As usual fast and well executed service. Strongly recommended.
August 16, 2024
Reply from Knivbrev.se
Thank You George! We appreciate you taking up your time writing a few words about Your experinces!
Have a Great week and please welcome back!
It’s cheaper to buy a Japneese…
It’s cheaper to buy a Japneese sharpening stone which can last through out life
June 10, 2024
Reply from Knivbrev.se
Hi Riaz,
Knife sharpening is a complex skill that requires significant time, patience, and practice to master. While it may appear straightforward in instructional videos, becoming proficient with whetstones is challenging and time-consuming:
Equipment and Training
* Quality whetstones cost between 500-1000 kr each, and multiple grits are needed
* Proper technique takes years to develop fully
* In Japan, a 10-year apprenticeship is standard to become a master sharpener
Common Misconceptions
Many underestimate the difficulty of whetstone sharpening:
* It's much harder than it looks in videos
* Most people lack the necessary skill and patience
* Attempting without proper training often damages knives
Practical Considerations
* Whetstones wear down over time and don't last forever
* Professional sharpening services are a cost-effective option for most
* Many customers buy whetstones but quickly give up, wasting money
Knife Quality
* Very inexpensive knives (e.g. 89 kr) are often not worth sharpening
* Investing in better quality knives makes sharpening more worthwhile
* IKEA's 365 series offers good quality steel comparable to more expensive brands
While learning to sharpen can be rewarding, it requires significant dedication. For most, professional sharpening services provide the best balance of quality results and convenience.
Have a great week!
Very easy and hassle free posting
Very easy and hassle free posting. Knives were well done. What I didn't appreciate is being sent an overdue bill 5 months after the first service, for a service I hadn’t had and hadn’t okayed. I’m not sure why you couldn’t send an email to set a date which suited and then an invoice after. A very unnecessary and aggressive way to do business- especially when you offer such a good service.
July 5, 2024
Reply from Knivbrev.se
Hi Paul,
Great to hear you like our service. Our service is either ordered as a one-time-sharpening service or a subscription where you choice the number of Knivbrevs you want per year. Exact when the envelopes arrive depends of our peaks and troughs. For instance we can't help 90 000 customers 2 weeks before Christmas and 1000 in the middle of summer. Of this reason renewals are send earlier or are postponed. If this is important to you (to have fixed dates) it's simple to send us a mail on how you like it and we set fixed dates. Within a few day we launch "my pages" where you can set this on your own.
Have a great service and please sends information on exactly when you want your Knivbrevs and we'll set it up for you.
Don't trust all the fake reviews here
Don't trust all the fake reviews here.
Seems like a lottery if you receive good service or not.
I lost the lottery. Crap service.
May 10, 2024
Unprompted review
Reply from Knivbrev.se
"LOL", ok so all reviews verified by Trustpilot are fake, but yours, the one of very few NEVER verified by Trustpilot as being a true is the one people should trust :-). We don't put time or effort into these fake reviews!
Ps. Lustigt att din andra recension på Trustpilot är skriven på perfekt Svenska :-). Detta är en klassisk trollrecension från ett namn som inte ens existerar i Sverige (finns ingen Mark Watts vilket däremot är en känd person i USA). Jag är mest nyfiken på varför du skriver på engelska. Vad vill du försöka uppnå med det? Vi har stött på 1000 -tals troll genom åren (blir så med över 250 000 kunder eller 4% av alla svenska mathushåll), men detta vare en ny "take", dvs. att skriva på engelska.
Ha det du glade!
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