Ordered items that were listed as in stock, but they didn't ship until 3 weeks later and emailing support to inquire in the mean time did not get a response in a timely manner. When the products ev... See more
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Unfortunately I'm another who hasn't had their item sent, nor any replies to requests for an update via email (no phone number is offered). I'm still hopeful but totally ignoring emails doesn't sugge... See more
Quality of product - 1 star - two boots, both different sizes although size 44 on bottom Returns - 1 star a nightmare - nothing on website is correct Communications - 1 star - takes forever then s... See more
Company replied
These boots are amazing, very light weight but robustly made, perfect for walking my dogs across the fells. They arrived much quicker than I thought they would and were well packaged, excellent compa... See more
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Excellent product
Excellent product. Would be great if could track delivery or know when arriving.
Wrong size for trainer/walking shoe in…
Wrong size for trainer/walking shoe in orange, was sorted with a return at extra cost. I ordered next size up. In addition the replacement were more expensive.
So not as good value as usual.
The sandals are fine and fit well.
Delivery and ordering very straight…
Delivery and ordering very straight forward . One of shoes the placket isn't quite long enough so the elastic is on my ankle and not the shoe when tightened . Apart from that the sandals are quite comfortable .
I’ve not received yet my shoes.
Brilliant
Brilliant
Mind I bought size 6 which were a little big my daughter in law is a wide 6 they fitted her
I then ordered a size 5 they fit beautifully
Shoes are quite wide fitting and not as…
Shoes are quite wide fitting and not as strong or comfortable as I hoped. They will be fine for pottering in the garden but couldn't walk on a mountain in them
Disappointed with delivery
Disappointed with delivery. Ordered 3 pairs of shoes and some insoles and so far I have received 2 deliveries, 1 with 1 pair and insoles and the other with another pair. Still awaiting 3rd pair of shoes. I was never told at any point that I would receive the order in 3 separate packages over a few weeks period. This should have been pointed out at the point of order or at least pretty quickly afterwards. I keep having to contact their customer service to ask if the rest of the order is on its way. On the positive their customer service has been quick to respond. The products I have received seem ok but delivery has overshadowed things for me and I would not use again.
Unreliable
First of all I had ordered two pairs of shoes and I have received only one. The ones I got (branded Riemot) were sent through Amazon although I had not placed the order on Amazon. As to the second pair, I still don't know if and when it will be sent.
The shoes I got are bulky and uncomfortable, but the company's return policy doesn't allow me to send them back because, when I got hold of them, more than 3 days had elapsed as per the company's policy.
All in all, I will never order on Knixmax again
I loved the sandals but they hurt me
I loved the sandals, and the way they walk. But I have one big problem: the material used for the top hurts my toes, and on my first walk I came back home bleeding. I have to still find a way to prevent this, perhaps by putting cotton wool or a plaster on the toes before putting the shoes on... I like them, so this is a bit of a dilemma
Unexpectedly Happy
The running shoes I bought were very comfortable and had extra insoles for a wider fit. I usually have trouble with shoes because one foot is almost a size bigger than the other. The shoe length was accurate and this really helped as I know my larger foot's length.
They arrived quite fast.
Shoes are lovely …… just a problem of…
Shoes are lovely …… just a problem of shoe sizes are larger in fitting than expected . I take a size 7 and end up to get size 5 . But great product .
Customer service very satisfactory
Great sandals v comfortable
Great shoes, great price
My trainers arrived on time, they are comfortable and my grandchildren approve !
I also have a pair of hiking shoes for walking my dog and they too are great.
Great purchase
The sandals were delivered within a couple of days. They look good and are extremely comfortable. Didn't need any 'breaking in'. Walked around London in them for 3 days and felt like walking on air. Good grips too for when I'm walking near home. Shame I didn't know about these years ago.
Great customer service
My original order hadn't arrived so I posted a comment on Facebook. I was surprised to get a text from the company the following day saying they had investigated and found the courier had lost the parcel so they were sending another one. The second parcel arrived two days later. Great customer service! And the sandals are SO comfortable. I won't hesitate to order from them again.
Pleasantly surprised how quick my order…
Pleasantly surprised how quick my order came love my trainers very comfortable so well done keep up the good work
Love these shoes
Love these shoes, very light and comfortable. Highly recommend. Very good value for money.
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