Knixmax Outdoor Reviews 

178
•
TrustScore 2.5 out of 5

2.6

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Rated 2 out of 5 stars

Ordered items that were listed as in stock, but they didn't ship until 3 weeks later and emailing support to inquire in the mean time did not get a response in a timely manner. When the products ev... See more

Rated 4 out of 5 stars

Unfortunately I'm another who hasn't had their item sent, nor any replies to requests for an update via email (no phone number is offered). I'm still hopeful but totally ignoring emails doesn't sugge... See more

Rated 1 out of 5 stars

Quality of product - 1 star - two boots, both different sizes although size 44 on bottom Returns - 1 star a nightmare - nothing on website is correct Communications - 1 star - takes forever then s... See more

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Rated 5 out of 5 stars

These boots are amazing, very light weight but robustly made, perfect for walking my dogs across the fells. They arrived much quicker than I thought they would and were well packaged, excellent compa... See more

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2.6

Poor

TrustScore 2.5 out of 5

178 reviews

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2.6

All reviews

(178)

2 reviews in the last 12 months

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Rated 4 out of 5 stars

Wrong size for trainer/walking shoe in…

Wrong size for trainer/walking shoe in orange, was sorted with a return at extra cost. I ordered next size up. In addition the replacement were more expensive.
So not as good value as usual.
The sandals are fine and fit well.

June 21, 2022
Rated 5 out of 5 stars

Brilliant

Brilliant
Mind I bought size 6 which were a little big my daughter in law is a wide 6 they fitted her
I then ordered a size 5 they fit beautifully

June 17, 2022
Rated 2 out of 5 stars

Disappointed with delivery

Disappointed with delivery. Ordered 3 pairs of shoes and some insoles and so far I have received 2 deliveries, 1 with 1 pair and insoles and the other with another pair. Still awaiting 3rd pair of shoes. I was never told at any point that I would receive the order in 3 separate packages over a few weeks period. This should have been pointed out at the point of order or at least pretty quickly afterwards. I keep having to contact their customer service to ask if the rest of the order is on its way. On the positive their customer service has been quick to respond. The products I have received seem ok but delivery has overshadowed things for me and I would not use again.

June 15, 2022
Rated 1 out of 5 stars

Unreliable

First of all I had ordered two pairs of shoes and I have received only one. The ones I got (branded Riemot) were sent through Amazon although I had not placed the order on Amazon. As to the second pair, I still don't know if and when it will be sent.
The shoes I got are bulky and uncomfortable, but the company's return policy doesn't allow me to send them back because, when I got hold of them, more than 3 days had elapsed as per the company's policy.

All in all, I will never order on Knixmax again

June 14, 2022
Rated 4 out of 5 stars

I loved the sandals but they hurt me

I loved the sandals, and the way they walk. But I have one big problem: the material used for the top hurts my toes, and on my first walk I came back home bleeding. I have to still find a way to prevent this, perhaps by putting cotton wool or a plaster on the toes before putting the shoes on... I like them, so this is a bit of a dilemma

June 12, 2022
Rated 5 out of 5 stars

Unexpectedly Happy

The running shoes I bought were very comfortable and had extra insoles for a wider fit. I usually have trouble with shoes because one foot is almost a size bigger than the other. The shoe length was accurate and this really helped as I know my larger foot's length.
They arrived quite fast.

June 9, 2022
Rated 5 out of 5 stars

Great purchase

The sandals were delivered within a couple of days. They look good and are extremely comfortable. Didn't need any 'breaking in'. Walked around London in them for 3 days and felt like walking on air. Good grips too for when I'm walking near home. Shame I didn't know about these years ago.

May 31, 2022
Rated 5 out of 5 stars

Great customer service

My original order hadn't arrived so I posted a comment on Facebook. I was surprised to get a text from the company the following day saying they had investigated and found the courier had lost the parcel so they were sending another one. The second parcel arrived two days later. Great customer service! And the sandals are SO comfortable. I won't hesitate to order from them again.

May 14, 2022

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