Koalacloth Reviews 1,645

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,596 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, particularly highlighting their excellent quality and effectiveness in cleaning various surfaces, including glass, showers, and cars, often without the need for detergents. People appreciate the ease of use and the streak-free, spotless results achieved with just water. The ordering process is consistently described as easy and straightforward, with many consumers praising the fast and reliable delivery service. However, some people were dissatisfied with the product quality, mentioning issues like poor construction of duster heads or cloths being too thin. A few customers also experienced problems with the delivery service, citing issues with attempted deliveries to incorrect addresses or general dissatisfaction with the delivery company.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the products for working... See more

Quality

Clients share positive opinions on quality, with many praising the products for working very well and being... See more

Order

Reviewers mention positive feedback about order experiences. Many customers found the ordering process easy,... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting the ease of use for both the... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the prompt and fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m enjoying using my koala cloths for wiping down the shower, mirrors, tap ware and car. I also use several for mopping. I have several so that I can just mop my large floor area swapping out the clo... See more

Company replied

Rated 5 out of 5 stars

Products were received as promised, but more importantly the Kola Cloth performed exactly as advertised. The Kola Cloth works exceptionally well on glass, especially sliding glass doors. In the past,... See more

Company replied

Rated 5 out of 5 stars

Extraordinary so easy use I never thought I’d enjoy cleaning showers.. glass screens and tiled walls and love seeing sparkling mirrors. Then I actually love cleaning windows now. So quick and easy... See more

Company replied

Rated 5 out of 5 stars

Came inside to realise I had accidentally flooded my laundry and dining room while hosing the windows from the outside (helps to make sure they are shut before hand!) I thought this would be a good t... See more

Company replied


Company details

  1. Home Goods Store

Written by the company

KoalaCloth — Premium XXL Microfibre Cleaning Cloths. KoalaCloth is your brand for premium, high-density microfibre cleaning cloths. Our XXL cloths are designed to clean glass shower screens, bathroom mirrors, windows, sliding doors, stainless steel taps, stone benchtops, glass cooktops and car windscreens — streak-free, lint-free and completely chemical-free. Just add water. No sprays. No scrubbing. No harsh chemicals. Thousands of households use KoalaCloth every day to wipe down their shower after use, polish mirrors and glass to a sparkling finish, remove soap scum and hard water marks, dry cars without streaks and clean kitchen benches, splashbacks and appliances in seconds. Our customers tell us the same thing again and again: they were sceptical before they tried KoalaCloth — and now they keep one in every bathroom, the kitchen, the laundry, and the car. Many buy extras to gift to their daughters, sisters, friends and neighbours. KoalaCloth is loved by busy mums, professional cleaners, Airbnb hosts, retirees with arthritis or sore hands who need cleaning to be easier, and anyone who wants a faster, healthier, more eco-friendly way to keep their home sparkling. One cloth. Just water. Effortless results. Join the KoalaCloth community and discover why it's the last cleaning cloth you'll ever need to buy


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

koala cloth

koalacloth products are well made and they work wonders. I used them on my car windows and sliding door windows, with some glass spray and one wide down, everything was sparkling clean.

love love this product! will recommend to all my friends and people I know.

May 16, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Lily,

Sounds like the KoalaCloths have made cleaning your glass surfaces much easier, with great results on both your car and home windows. We're please to hear you’re enjoying them so much. Thanks again for your support!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Love Koala Cloths

The buying process was very easy and the cloths arrived in a timely manner. Cleaning the shower screens is very easy and takes off built up soap scum. The cloth hold a lot of water leaving it dry and clean. I got so excited about the result so moved onto the kitchen cupboards to get all the finger marks off and even drying off the car after washing. I had taken up their 2 for 1 offer so gave one to a neighbour who is also very thrilled - cleans her glass tables so easily.

May 1, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Margaret,

Thanks for sharing this! Great to hear everything from ordering to using the cloths has been easy and that they’re performing so well across so many surfaces. We're thrilled to hear that your neighbour is enjoying them too!

Warm regards,
KoalaCloth

Rated 1 out of 5 stars

Buyer Beware

I ordered the Aussie favourite xxl x 1 $109.95 received the confirmed order. 2 hours after the original confirmation I received an updated order for double the quantity and another $109.95 was deducted without my authority.I contacted them the same day to be told days later that the additional items came from an “upgraded offer” at checkout which I did not want or authorise. (And also if that was the case why a 2 hour difference) They advised they couldn’t correct there error because the parcel has already entered transit.After a number of emails back and forth there solution is for me to send the extra items back at my expense. Why should I be out of pocket for there error.

May 9, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Shirley,

Thank you for taking the time to share your experience. We’re truly sorry for the frustration this situation has caused.

We’ve reviewed your order and can see the additional charge came from a post-purchase offer accepted at checkout. We can also confirm that your order was fulfilled on the same day it was placed and we were able to respond to your email by the time it had already been handed over to the courier, which unfortunately meant we were unable to make any changes at that stage.

We understand how disappointing it must have been to receive an unexpected additional charge and to be faced with return postage for an item you did not intend to purchase.

To resolve this, we’ve processed a full refund for the additional items. You’re welcome to keep them and there is no need to return anything.

We truly appreciate your support and we hope this resolution helps rebuild your confidence in us. If there’s anything further we can assist with, please don’t hesitate to reach out.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Delivery was quick

Delivery was quick
Bought koala cloths hoping they would make cleaning windows easier
Very happy with result
Worth the money

May 14, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Andrea,

Great outcome on your windows, especially if they’ve made cleaning feel easier and more effective for you. We're really pleased how happy with the purchase!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

I have purchased twice from Koala cloth

I have purchased twice from Koala cloth now. The first purchase about a year ago was the normal cloths. I got two small and one large. Love them and how easy they are to use and clean surfaces. Latest purchase about three to four weeks ago is the mop cloths which my husband is using as he is retired and in charge of the housekeeping. He is loving using them.

May 18, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Denise,

Really nice to hear you’ve had such a good experience across both purchases and that the KoalaCloths are now part of your household cleaning routine in different ways. Thanks again for your support!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Happy with our purchase

We are very happy with our purchase and have found that the clothes work extremely well on the shower glass, windows, mirrors and my car. I would recommend using one cloth for each surface and that way they will last longer and have no cross contamination.

May 18, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Joe,

We're really thrilled to hear you’re happy with your purchase! Sounds like the KoalaCloths are working really well for you across the home and even the car. Great suggestion too on using separate cloths for different surfaces!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Sceptical buyer!

Hi I bought the Pro cleaning bundle a few weeks ago, and I am so pleased with it. Cleaned all my kitchen benchtops yesterday, and the sparkle has come back! Wish you did a version of the Power brush, but for floors! I have tried another company's power brushes, but returned it as was useless, so was sceptical in ordering, but so glad I did. Thank you Emma

April 15, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Emma,

Thanks heaps for your support! it's great to know how it worked so well on your kitchen benchtops and changed your mind after being sceptical. Great idea on a floor version of the power brush. We'll definitely take it on board!

Warm regards,
KoalaCloth

Rated 4 out of 5 stars

Great cloths

Was sceptical about the cloth but eventually bought some and I have to say I'm amazed cleaned my windows and mirrors really well actually better than the others I’ve been using. I would recommend them especially for windows. They do come from China but an Aussie company. I expect a couple of weeks deliver time

May 15, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Pam,

Thanks so much for sharing your experience! it's great to hear the KoalaCloths worked even better than what you’ve used before for windows and mirrors. We understand the initial scepticism, so it’s really nice to hear they proved you wrong in a good way.

Warm regards,
KoalaCoth

Rated 4 out of 5 stars

The Koalacloth is a cloth that you can…

The Koalacloth is a cloth that you can use anywhere on almost anything. It wipes down shower glass with ease and No streaking of the glass.
Use on Kitchen bench, Car Window Glass .

May 18, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Graham,

Thanks so much for your feedback! We're thrilled to hear it’s working so well for your shower glass with no streaking. Love that you’re getting great use out of it across the kitchen and car windows too.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

I wasn’t sure at first how this product…

I wasn’t sure at first how this product would be. First time I used I thought oh yes this easy and noticed my glass on the shower looking pretty good.
By the third time I used it on the shower glass I thought this is so much better than I have ever got it and extremely easy.
Absolutely love the product. And am telling my friends. Thank you.

May 12, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Shirley,

Thanks so much for sharing this! Love hearing how quickly you noticed a difference and how it kept getting better with each use. We're really glad it’s made your shower glass so much easier to maintain.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

The koala cloths are amazing

The koala cloths are amazing, they actually work, I have one in every shower and they really help to get rid of calcium build up. I also ordered the stick on hooks which are so good, they stick really well and they look great!

May 18, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Steph,

Thanks so much for your lovely feedback! Its' so nice to hear the KoalaCloths are working well in your showers and helping with calcium build-up and that you’re happy with the stick-on hooks too. Thanks again for your support!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

The Koala Clothes are truly a superior cleaning cloth

The Koala Clothes are truly a superior cleaning cloth. I own a number of different brands of Micro clothes, but the Koala Cloths perform well above them.
Additionally the KoalaCloth company are loyal and trustworthy to their 60 day money back guarantee. When purchasing an auxiliary item which did not meet my needs, they have been faithful and prompt to approve return for refunds. I will certainly be ordering more cloths for home use and gifts.

May 18, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Tamara,

We’re really pleased to hear the KoalaCloths have stood out compared to other microfibre cloths you’ve used and are performing so well for your home. It’s also great to hear your experience with our 60-day money-back guarantee and support team has been positive. Thanks again for your support!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Great product very happy with how…

Great product very happy with how spotless my mirrors were after using the Koala cloth. I had struggled to get rid of the smearing and fingerprints. Super easy and a super finish.

May 15, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Shelly,

Thank you so much for sharing your experience! We’re so glad to hear the KoalaCloth made such a difference on your mirrors and helped finally get rid of those stubborn smears and fingerprints. It’s great to know you found it easy to use and were happy with the finish.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Cloths are wonderful

Cloths are wonderful, takes the hassle out of cleaning, I’ve told my friends and they have now bought them , and they love them too. Service was great.

May 6, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Cooper,

We’re really glad to hear the cloths are making cleaning easier for you and that you’ve even shared them with your friends. It’s great to know they’re loving them too. Thanks for sharing this and for your note about our service!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Great cloths

Great cloths, a welcome surprise when a product performs as the advert says it will. Windows have never been cleaner.

May 17, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Malcolm,

Thanks heaps for sharing this! We’re really glad to hear the cloths were a pleasant surprise and that your windows have never been cleaner. It’s great to know they’re performing as expected for you.

Warm regards,
KoalaCloth

Rated 2 out of 5 stars

KoalaCloth resulted in streaky windows

Received my KoalaCloths last week - ordered 3 for NZ$99 less $10 discount = $89 as that was minimum order available. Ran KoalaCloth under warm water squeezing out as much moisture as possible & started washing windows, but left them very wet so used dry one to dry them off. Very disappointed as left windows streaky the same as numerous other cloths I have used in the past which added together did not cost me nearly as much these ones did. Telling all my friends not to waste their money on these.

May 15, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Lesley,

Thanks for taking the time to share your experience and we’re sorry to hear the results didn’t meet your expectations.

For best results, the cloth works best when it is only slightly damp rather than run under warm water, as too much moisture can lead to streaking. Typically, we recommend using one cloth lightly dampened to lift dirt and a second dry cloth to finish and buff the surface.

We completely understand your frustration, especially not getting your desired result. We would really appreciate if you could give them another try. We’re always here to help you get the best results from your KoalaCloths.

Warm regards,
KoalaCloth Support

Rated 5 out of 5 stars

When I ordered I was tricked by the…

When I ordered I was tricked by the order page and accidentally ordered twice. I contacted Koalacloth and it was too late to change my order but I was offered a discount on the second lot. I accepted and now have cloths to give away to my family

April 30, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Val,

Thanks so much for sharing your experience!

We’re sorry to hear about the initial confusion with your order, but we’re glad we were able to offer a resolution for you. It’s lovely to hear you now have extra cloths to share with your family, that’s always a great outcome. We really appreciate your support.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Great cloths

Great cloths, they do a really good job.

May 1, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Sonia,

Thanks so much for your kind feedback! We’re really glad to hear you’re happy with the cloths and that they’re doing a great job for you.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Will this work?

I admit I was sceptical when I ordered the product. When it arrived I immediately tried on my shower screens and mirrored cabinet in the bathroom. Well I wqas amazed how easily it wiped the water droplets and misting on the mirror.
Truly amazing and definitely glad I made this purchase.
Well done Koalacloth folks.

May 12, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Norbert,

We’re really glad to hear the cloth exceeded your expectations, especially after being sceptical at first. It’s great to know it worked so well on your shower screens and mirrored cabinet and made removing water droplets and misting so easy. Thanks so much for sharing your experience!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

It did a great job on my shower screen…

It did a great job on my shower screen and mirrors. I wiped them down with a damp koala cloth then buffed them with a dry one. Worked great

May 12, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Peter,

Thanks so much for sharing your experience! We’re really glad to hear it worked so well on your shower screen and mirrors. We really appreciate your feedback and support.

Warm regards,
KoalaCloth

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look