I’m enjoying using my koala cloths for wiping down the shower, mirrors, tap ware and car. I also use several for mopping. I have several so that I can just mop my large floor area swapping out the clo... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Products were received as promised, but more importantly the Kola Cloth performed exactly as advertised. The Kola Cloth works exceptionally well on glass, especially sliding glass doors. In the past,... See more
Company replied
Extraordinary so easy use I never thought I’d enjoy cleaning showers.. glass screens and tiled walls and love seeing sparkling mirrors. Then I actually love cleaning windows now. So quick and easy... See more
Company replied
Came inside to realise I had accidentally flooded my laundry and dining room while hosing the windows from the outside (helps to make sure they are shut before hand!) I thought this would be a good t... See more
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Company details
Written by the company
KoalaCloth — Premium XXL Microfibre Cleaning Cloths. KoalaCloth is your brand for premium, high-density microfibre cleaning cloths. Our XXL cloths are designed to clean glass shower screens, bathroom mirrors, windows, sliding doors, stainless steel taps, stone benchtops, glass cooktops and car windscreens — streak-free, lint-free and completely chemical-free. Just add water. No sprays. No scrubbing. No harsh chemicals. Thousands of households use KoalaCloth every day to wipe down their shower after use, polish mirrors and glass to a sparkling finish, remove soap scum and hard water marks, dry cars without streaks and clean kitchen benches, splashbacks and appliances in seconds. Our customers tell us the same thing again and again: they were sceptical before they tried KoalaCloth — and now they keep one in every bathroom, the kitchen, the laundry, and the car. Many buy extras to gift to their daughters, sisters, friends and neighbours. KoalaCloth is loved by busy mums, professional cleaners, Airbnb hosts, retirees with arthritis or sore hands who need cleaning to be easier, and anyone who wants a faster, healthier, more eco-friendly way to keep their home sparkling. One cloth. Just water. Effortless results. Join the KoalaCloth community and discover why it's the last cleaning cloth you'll ever need to buy
Contact info
United States
- info@koalacloth-au.com
- koalacloth-au.com
4.7
Excellent
2K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best cleaning cloths in town
The best cleaning cloths in town. I'm never going back to the ones I was using. Buy 6, you'll need them. ❤️❤️❤️❤️
May 16, 2026
Unprompted review
Reply from Koalacloth
Hi David,
That’s a strong endorsement. It's great to hear the KoalaCloths have become your go-to and you’re getting so much use out of them. Thanks again for your support!
Warm regards,
KoalaCloth
everything they told me about my…
everything they told me about my purchase was great the people where helpful on every way
May 1, 2026
Unprompted review
Reply from Koalacloth
Hi Shirley,
Really nice to hear everything you were told about your purchase matched up and that the team was able to support you when needed. Thanks for taking the time to share your experience!
Warm regards,
KoalaCloth
Easy to Use and Exceptional Results
Wow these cloths are amazing and so easy to use, just dampen one cloth with water and use the other to polish. I use it for shower screens, coffee tables, wardrobe doors, windows and kitchen splash back just to name a few and everything is just sparkling with hardly any effort. No nasty chemicals needed. Very happy customer.
May 1, 2026
Unprompted review
Reply from Koalacloth
Hi Karyn,
That’s a fantastic range of uses you’ve found for the KoalaCloths and even better that everything is coming up sparkling without any chemicals. Thanks for sharing your experience!
Warm regards,
KoalaCloth
Koala Mop
I bought the Koala mop and it's the best I've ever used, no streaky floor just a fresh clean one.
I have now bought more products to help make cleaning easier for me
May 16, 2026
Unprompted review
Reply from Koalacloth
Hi Ruth,
Sounds like the Koala mop has been a standout for you, especially getting that fresh, clean finish without streaks. We're so pleased to hear it’s made cleaning feel easier overall. Thanks again for your support!
Warm regards,
KoalaCloth
Love these cloths they brought my…
Love these cloths they brought my mirrors and windows up beautifully and the bathroom looks brand new. Thanks you Koala for agreat produt.
May 11, 2026
Unprompted review
Reply from Koalacloth
Hi Dianne,
That’s a fantastic result, especially getting your mirrors, windows and bathroom looking brand new again. Really appreciate your feedback!
Warm regards,
KoalaCloth
All good .
All good .. I did have trouble understanding the order system but Tash (staff member) helped me out !! As for the products I have ordered and received they work very well and find them very useful !! RS
May 11, 2026
Unprompted review
Reply from Koalacloth
Hi Rosemary,
Thanks for sharing this! It’s great to hear everything was resolved with your order and that the KoalaCloths have been useful and working well for you since.
Warm regards,
KoalaCloth
I wasn’t t sure about it
I wasn’t t sure about it. But I love it. It is so easy to use. It makes glass sparkle. Great for windows and mirrors. They are the special characteristics. It works well for basic cleaning. Thank you.
May 16, 2026
Unprompted review
Reply from Koalacloth
Hi Anne,
Thanks for sharing your experience! Love hearing that something you weren’t sure about ended up working so well for you. Glad it’s making your cleaning routine easier and more effective!
Warm regards,
KoalaCloth
Best little cloth on the market
It has been a pleasure to purchase an item that stands up to what is stated. I have been greatly impressed at the quality and how the promises have been upheld. I am very pleased to have purchased your cloths.
May 13, 2026
Unprompted review
Reply from Koalacloth
Hi David,
That’s great feedback, especially hearing that the product has met expectations and the quality has stood out to you. We're really glad you’re happy with your purchase. Thanks again for your support!
Warm regards,
KoalaCloth
Poor Customer Service
Had issue with the ordering screens and my order was duplicated. Wanted to phone but nothing available. Sent 3 emails and still no positive action taken.
May 14, 2026
Unprompted review
Reply from Koalacloth
Hi Susan,
Thanks for taking the time to share your experience and we’re genuinely sorry if the process hasn’t been smooth so far.
From what you’ve described, it looks like you may have accepted an upgrade offer at checkout, which can sometimes result in the same item being added twice.
We do respond to all enquiries we receive and always aim to resolve them as quickly as possible. Could you please check your spam or junk folder in case our replies have landed there?
We’ve also tried to locate your enquiry and order using the details provided here on Trustpilot, but we haven’t been able to find a matching record. If you could please email us at info@koalacloth-au.com and include the word “Trustpilot” in your subject line, we’ll be able to pick this up and get it resolved for you promptly.
Thanks for your understanding and we look forward to hearing from you soon.
Warm regards,
KoalaCloth
Bombarded by emails I've never signed up to...
I've never ordered from this company, but someone has used my email address & I'm getting constant emails from them. Despite emailing them several times to remove me from their system, they don't do anything. Gmails spam blocker refuses to filter them, so I'm left bombarded by this fake Australian company 🤬
May 1, 2026
Unprompted review
Reply from Koalacloth
Hi Peter,
We’re genuinely sorry for the inconvenience this has caused and understand your frustration. It looks like your email may have been entered during a signup or checkout, which may have unintentionally subscribed you to our marketing communications.
You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any of our emails, and this will immediately remove you from future marketing messages.
We’ve also requested more information from you via Trustpilot so we can investigate this further and ensure your email is fully removed from our system.
Additionally, we do respond to all emails and aim to resolve requests promptly. However, we haven’t been able to locate your previous requests with your current details, so we’re unable to fully verify the issue on our end. You may reach out again so we can properly look into this and get it resolved for you.
Finally, KoalaCloth is a legitimate company specialising in premium cleaning cloths and we’re here to support our customers with any concerns. We look forward to hearing from you soon.
Warm regards,
KoalaCloth
Very happy cleaning my windows with…
Very happy cleaning my windows with Koala cloth so easy and no smears
May 12, 2026
Unprompted review
Reply from Koalacloth
Hi Rosalie,
Thank you so much for sharing your experience. It’s great to hear you’re happy with how easy the KoalaCloth is to use and that it’s leaving your windows clean and smear-free.
Warm regards,
KoalaCloth
Quality products and service is great
Quality products and service is great, will purchase again, quality company, highly recommended
May 15, 2026
Unprompted review
Reply from Koalacloth
Hi Jeffrey,
Thank you for your kind feedback! It’s great to hear you’re happy with both the quality of our products and service. Thanks also for the recommendation and we can't wait to serve you again soon.
Warm regards,
KoalaCloth
Great products
Great products. So easy to use and my windows and mirrors have never been so clean.
April 29, 2026
Unprompted review
Reply from Koalacloth
Hi Carolyn,
Thank you for taking the time to share your experience. We're really pleased to know you’re achieving excellent results on your windows and mirrors and finding the products simple to use.
Warm regards,
KoalaCloth
Love KoalaCloth
I love, love, love these cloths! So easy to use and give incredible results with just water!
May 15, 2026
Unprompted review
Reply from Koalacloth
Hi Anna,
We really appreciate you sharing your experience. It’s wonderful to hear how much you’re loving the KoalaCloth and the results you’re getting so easily. Thanks again for your support!
Warm regards,
KoalaCloth
Delivery as expected and cloth works well
Received my order within delivery timeframe and whilst only used once, the cloth did clean my windows nicely from all the dog paws etc. I will also be gifting one to each of my adult children.
May 15, 2026
Unprompted review
Reply from Koalacloth
Hi Mrs Michele,
We really appreciate you taking the time to share it. It’s great to hear your order arrived within the expected timeframe and that the cloth has already helped with cleaning your windows, especially removing the dog paw marks. We love hearing that it’s working well in real homes!
Warm regards,
KoalaCloth
easy work
I am standing here looking at my sparkling shower. Thanks Koalacloth
May 15, 2026
Unprompted review
Reply from Koalacloth
Hi Lynn,
We're so please to hear your shower is sparkling and that you’re happy with the results from your KoalaCloth. Feedback like this means a lot to our team.
Warm regards,
KoalaCloth
I really love the Koalaclothes
I really love the Koala clothes and brush. The cloth has brought my bathroom tiles, shower screen and vanity up like brand new. The brush around the taps and round the tight spots are clean. The kitchen cupboard and bench tops are sparkling and even tried it on my furniture, it brought it up a treat.
Would recommand the koala products.
May 15, 2026
Unprompted review
Reply from Koalacloth
Hi Linda,
It’s great to hear the KoalaCloth and brush have helped bring your bathroom tiles, shower screen, vanity, kitchen cupboards, and bench tops back to looking like new. Even better that the brush is making those tight spots around taps easier to clean as well. Thank you for sharing this lovely feedback!
Warm regards,
KoalaCloth
Happy shopper
Absolutely perfect for removing finger marks from my kitchen cupboards, fridge and lots of other surfaces. Great for windows and mirrors too. Very happy I purchased them
May 8, 2026
Unprompted review
Reply from Koalacloth
Hi Anne,
It's great to hear the cloths are working so well across your kitchen cupboards, fridge, windows and mirrors. We’re really glad you’re happy with your purchase and appreciate you taking the time to leave a review.
Warm regards.
KoalaCloth
The best cleaning cloth ever
The best cleaning cloth ever. No streaks. Great everywhere.
May 14, 2026
Unprompted review
Reply from Koalacloth
Hi Di,
We're so please to hear you’re getting streak-free results and finding them useful all around the home. Thanks for sharing your experience!
Wam regards,
KoalaCloth
They perform as advertised.
Our work cleaner was raving about her new koala cloths so I decided to take a leap of faith and order online. Their communication was great and the cloths arrived quickly. They are fantastic. They do what they say they do. Streak free on my windows, bench tops, stove top. The cloths are quite large so I cut one up into 4 for easier handling. Perfect!
May 1, 2026
Unprompted review
Reply from Koalacloth
Hi Maureen,
We're so thrilled to hear you decided to give them a try after your cleaner’s recommendation. We’re glad the cloths arrived quickly and are delivering those streak-free results across your windows, bench tops and stove top.
Warm regards,
KoalaCloth
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