Koalacloth Reviews 1,645

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,596 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, particularly highlighting their excellent quality and effectiveness in cleaning various surfaces, including glass, showers, and cars, often without the need for detergents. People appreciate the ease of use and the streak-free, spotless results achieved with just water. The ordering process is consistently described as easy and straightforward, with many consumers praising the fast and reliable delivery service. However, some people were dissatisfied with the product quality, mentioning issues like poor construction of duster heads or cloths being too thin. A few customers also experienced problems with the delivery service, citing issues with attempted deliveries to incorrect addresses or general dissatisfaction with the delivery company.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the products for working... See more

Quality

Clients share positive opinions on quality, with many praising the products for working very well and being... See more

Order

Reviewers mention positive feedback about order experiences. Many customers found the ordering process easy,... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting the ease of use for both the... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the prompt and fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m enjoying using my koala cloths for wiping down the shower, mirrors, tap ware and car. I also use several for mopping. I have several so that I can just mop my large floor area swapping out the clo... See more

Company replied

Rated 5 out of 5 stars

Products were received as promised, but more importantly the Kola Cloth performed exactly as advertised. The Kola Cloth works exceptionally well on glass, especially sliding glass doors. In the past,... See more

Company replied

Rated 5 out of 5 stars

Extraordinary so easy use I never thought I’d enjoy cleaning showers.. glass screens and tiled walls and love seeing sparkling mirrors. Then I actually love cleaning windows now. So quick and easy... See more

Company replied

Rated 5 out of 5 stars

Came inside to realise I had accidentally flooded my laundry and dining room while hosing the windows from the outside (helps to make sure they are shut before hand!) I thought this would be a good t... See more

Company replied


Company details

  1. Home Goods Store

Written by the company

KoalaCloth — Premium XXL Microfibre Cleaning Cloths. KoalaCloth is your brand for premium, high-density microfibre cleaning cloths. Our XXL cloths are designed to clean glass shower screens, bathroom mirrors, windows, sliding doors, stainless steel taps, stone benchtops, glass cooktops and car windscreens — streak-free, lint-free and completely chemical-free. Just add water. No sprays. No scrubbing. No harsh chemicals. Thousands of households use KoalaCloth every day to wipe down their shower after use, polish mirrors and glass to a sparkling finish, remove soap scum and hard water marks, dry cars without streaks and clean kitchen benches, splashbacks and appliances in seconds. Our customers tell us the same thing again and again: they were sceptical before they tried KoalaCloth — and now they keep one in every bathroom, the kitchen, the laundry, and the car. Many buy extras to gift to their daughters, sisters, friends and neighbours. KoalaCloth is loved by busy mums, professional cleaners, Airbnb hosts, retirees with arthritis or sore hands who need cleaning to be easier, and anyone who wants a faster, healthier, more eco-friendly way to keep their home sparkling. One cloth. Just water. Effortless results. Join the KoalaCloth community and discover why it's the last cleaning cloth you'll ever need to buy


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Cleaning Windows and shower screens

Value for money. These Koalacloths makes cleaning windows and shower screens a breeze and only using water. No need for chemicals. My taps are looking shiny and new. I also use them cleaning my car.

April 29, 2026
Unprompted review
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Reply from Koalacloth

Hi Yetunde,

Thanks so much for the great feedback! Really glad to hear they’re making cleaning so much easier across your windows, shower screens, taps and even your car. We appreciate you taking the time to share your experience.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

I was initially sceptical but am…

I was initially sceptical but am pleased to report the product did not disappoint. Very happy with my purchase. Easy to use and care for and I got great results with it, clear shower screens and mirrors and shiny tapware!

May 13, 2026
Unprompted review
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Reply from Koalacloth

Hi Linda,

Thanks for sharing this. We're really please to know how it exceeded expectations and made such a difference on your shower screens, mirrors and tapware. Glad it’s been easy to use and care for as well!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Great cloths

Great cloths that do as they advertise. As a result I have now bought the mats.

May 13, 2026
Unprompted review
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Reply from Koalacloth

Hi Anna,

We're really glad to hear you’re happy with them and that they’re doing exactly what we advertise. We truly appreciate your support and hope you love the mats just as much!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

They are producing a great product that…

They are producing a great product that does what they say it does

May 13, 2026
Unprompted review
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Reply from Koalacloth

Hi Mike,

That’s great to hear! We put a lot into making sure the product performs as expected, so it’s really rewarding to get feedback like this. Thanks again for your support!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Koala Clothes

The shipping and contact from Koala Cloth was excellent.Very happy with the order and now my windows, induction top, splash back are sparkling and cleanest they have ever been.Highly recommended for all households.A+++

May 6, 2026
Unprompted review
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Reply from Koalacloth

Hi Peter,

Sparkling windows and a clean induction top is exactly what we love to hear. It's great to know the KoalaCloths are delivering those results across your home. Thanks again for your support!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

After I ordered my cloths I was kept…totally informed of their progress through the postal system

After I ordered my cloths I was kept informed of the status of the delivery.
I was surprised to find a couple of extra gifts in there and I have used incessantly since delivery.
Cloths are generous in size and I've used them to wipe out my shower each day (the large ones) and after rinsing them out and hanging up in bathroom are ready to go the next day.
I have an induction stovetop and in the past have cleaned it using detergent and 4 cloths. Now I just dampen a Koala Cloth and wipe the top clean in one shot - even spattered cooking oil.
The duster is handy and cleans away dust easily. Next time I will dampen it and see what happens.

May 1, 2026
Unprompted review
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Reply from Koalacloth

Hi there,

What a nice surprise to find a few extras in your order as well. Sounds like the cloths themselves have really impressed you too, especially with how easily they’re handling your shower and stovetop cleaning. Thanks for sharing your experience!

Warm regards,
KoalaCloth

Rated 3 out of 5 stars

Helpful Customer service. Terrible delivery company

EDIT - KOALA CLOTH Customer service was great. Followed up and ensured my delivery came. They were very helpful. However, imile is the worst delivery company ever.

They use a terrible delivery service who say delivery was attempted to wrong address. Address supplied was correct.

May 13, 2026
Unprompted review
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Reply from Koalacloth

Hi Jen,

We’re genuinely sorry to hear about the delivery issues and the frustration this has caused. We completely understand why you’re feeling this way.

We use a range of courier partners to service different locations and while most deliveries run smoothly, there are occasional cases where tracking scans or attempted delivery updates don’t accurately reflect what’s happened on the ground.

That said, we completely understand how frustrating it is to be asked to follow up directly with a delivery provider. Our team has already reached out to the courier to clarify exactly what has happened with your delivery.

Please allow a little time for them to investigate and reschedule delivery. In the meantime, we’ll be personally monitoring your order and will do our best to help expedite the process where possible.

We really appreciate your feedback and understanding. We’ll continue working closely with our courier partners to improve the delivery experience moving forward.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Pleasantly Surprised

I recently purchased a koala cloth and the mini koala cloth. My first trial was with each bathroom mirror and I was very happy with the result. Next was the shower and I was sold. It wasn’t perfect after the first effort because it had been let go for 5 months. After 4 cleans it is back to new. Car windows come up really well and so do glass tables.

May 10, 2026
Unprompted review
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Reply from Koalacloth

Hi Lyn,

Great to hear your first try with both cloths went so well on the bathroom mirrors and even better that the shower has come back up like new with a bit of consistency. Sounds like it’s working well across the car and glass tables too!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Unexpectedly Excellent Results

Unexpectedly, this worked brilliantly on all car windows including difficult-to-clean windscreen on older car.
Also great on bathroom mirrors. Truly effective! Amazing!

May 2, 2026
Unprompted review
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Reply from Koalacloth

Hi Suze,

It's great to hear the KoalaCloth worked so well on your car windows and bathroom mirrors, especially the older windscreen. We're so pleased to know you’re happy with the results!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

It really works!

I use my koala cloth in the bathroom, kitchen and for my car. I finally have a streak free windscreen after ages trying to find a solution for this. Very happy with my purchase.

May 12, 2026
Unprompted review
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Reply from Koalacloth

Hi Diana,

Thanks so much for your feedback. We’re pleased to hear your KoalaCloth is working well across the bathroom, kitchen and car and especially that you’ve finally achieved a streak-free windscreen. Great to hear you’re happy with your purchase!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

I am quite an over the top cleaner

I am quite an over the top cleaner, very house proud. I’ve seen shocking scratches on caravan Perspex windows in the past and definitely don’t want to have that happen to our new van, so it was great to contact Tash and get her advice. I get the light pressure and no grit etc on them before starting.
I’ve given away two of my cloths trying to convince others to buy some. I love everything about them and the brushes work wonders in those hard to get to places.
Thank you again for your response and good advice Tash. Keep up the good work selling a fabulous product.
All the very best to you!

May 11, 2026
Unprompted review
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Reply from Koalacloth

Hi Suzie,

Thank you so much for your thoughtful message. We’re glad Tash was able to help and that you’re enjoying your KoalaCloths and brushes, especially for your caravan. It’s great to hear they’re working well for those more delicate and hard-to-reach areas.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

My Koala cloths made everything clean and shiny.

My Koala cloths came quickly. I had been watching them for a little while on line and decided to take advantage of a special that was on for 3 cloths. I must say I have been pleasantly surprised how easy it is to use the cloths. I have been wiping over my shower screen and stainless steel tap wear, mirrors etc . Everything is lovely a d shiny and keeps it that way if you do it regularly. I tried one of my glass sliding doors which had got dirty from the dog jumping up on it. It came up very clean and shiny. I didnt use any cleaning products just damped down the cloth, wiped it over and It came upclean and shiny. Having 2 dogs here, coming in and out of the house this will be very useful. I have kept one cloth for our caravan. Nobody wants to spend much time cleaning when away in the caravan.

May 1, 2026
Unprompted review
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Reply from Koalacloth

Hi Lee,

Thanks so much for the lovely review. We're so thrilled to hear your KoalaCloths have been easy to use and are giving you such good results on your shower screen, stainless steel, mirrors and glass doors, even with the dogs coming in and out.

Thanks again for your support and for taking the time to share your experience.

Warm regards,
KoalaCloth

Rated 1 out of 5 stars

False advertising

I don’t understand how koala cloths are being trusted.
Their advertising is very misleading and false.
I have written to Tash many times trying to get truthful answers to my questions. It seems that is just how they do their advertising.
For example right now they are advertising buy 3 get 3 free for $49.95 xxl cloths. When you click on that to take you to order /buy it isn’t the 3x3. Given in the foto ad.
You then click on 3+3 free best seller the price is now $139.95.( the same one in the foto ad)
It is such a shame as I do have some of these cloths and wanted more not only for myself but other family members but their dishonesty isn’t good for me.
I feel you are being ripped off.

April 24, 2026
Unprompted review
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Reply from Koalacloth

Hi Kezza,

Thanks for taking the time to share your thoughts. We completely understand your concern and are here to clarify for you.

Just so you know, we offer different bundles for each product page and the photo you're seeing in the listing is our best-selling 3+3 bundle, with the starting price indicated at the bottom of it. This is very common for bundle-based offers where different pack sizes are shown within the same page.

We understand how this may look confusing at first glance. However, we do want to clarify that when you click into the product page and select the bundle option, the price and image will adjust based on the specific bundle you’ve chosen, so the checkout price reflects that selection accurately.

We also reviewed your details in our system and were unable to locate a previous order or any enquiries in our inbox.

If anything is still unclear, please feel free to email us at info@koalacloth-au.com and we’ll be happy to help.

Thanks again for your feedback and interest in KoalaCloth.

Warm regards
KoalaCloth

Rated 5 out of 5 stars

These clothes are a game changer

These clothes are a game changer. My shower screens have never looked so sparkling and clean. I love that I don’t need to use any chemicals as they clean so well with just water. Great communication from the company and fast and efficient service

May 12, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Liz,

We’re glad to hear the KoalaCloths are working so well for your shower screens and that you’re enjoying the chemical-free clean with just water. It’s also great to hear you’ve had a smooth experience with our service.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Happy purchase

I’m enjoying using my koala cloths for wiping down the shower, mirrors, tap ware and car. I also use several for mopping. I have several so that I can just mop my large floor area swapping out the cloths as I go. This means I am not rinsing them in dirty water as I continue to clean or having to change heavy buckets of dirty water. Then I just toss them all in the wash. The scouter is brilliant for cleaning without scratching and so is the narrow brush for window and door sills.

May 12, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Lynne,

Thank you so much for taking the time to share such a detailed review. It’s great to hear you’re getting so much use out of your KoalaCloths across the home and car and how the scourer and narrow brush are working well for you too!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

ckeaing halved

The product is great and the company is east to deal with. It has halved my cleaning time and the results are amazing.

May 4, 2026
Unprompted review
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Reply from Koalacloth

Hi Julie,

Thanks so much for sharing your experience. It good to know our products have made such a difference for you, especially cutting your cleaning time in half and delivering amazing results. We’re also thrilled to hear your experience with our team.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Fantastic product


Fantastic product , this makes all the difference to my household chores. I love it. Thank you

May 12, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Dianne,

Thanks so much for your lovely feedback. It’s great to hear the KoalaCloth is making such a difference in your household chores. We’re so glad you’re loving it.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Great cloth

Great cloth, does exactly what it was advertised to do, highly recommend

May 12, 2026
Unprompted review
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Reply from Koalacloth

Hi Debbie,

Thanks heaps for your kind words! We’re glad to hear the KoalaCloth is doing exactly what you expected and that you’d highly recommend it. That’s exactly the experience we aim for!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Truly streak free cloths.

The cloths truly are streak free and hold the dirt in, until rinsed out. I was surprised that they worked so well on both indoor and outdoor windows.

May 11, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Cathy,

It’s great to hear the KoalaCloths have been working so well for you, especially achieving that streak-free finish and holding onto the dirt until rinsed out. We’re also glad they’ve been performing just as well on both your indoor and outdoor windows.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Delivery in expected time

Delivery in expected time. Cloths are fantastic! Gave some to friends and all are thrilled and buying their own packs. Wish i had got some earlier. Miraculous on windows. We live near the ocean and have double glass doors. These brought them up a treat.

May 1, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi there,

Sounds like the KoalaCloths have really made a difference for you, especially getting those ocean-exposed glass doors back to a brilliant finish. It's good to know your friends are just as impressed too!

Warm regards,
KoalaCloth

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