Koalacloth Reviews 1,644

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,596 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, particularly highlighting their excellent quality and effectiveness in cleaning various surfaces, including glass, showers, and cars, often without the need for detergents. People appreciate the ease of use and the streak-free, spotless results achieved with just water. The ordering process is consistently described as easy and straightforward, with many consumers praising the fast and reliable delivery service. However, some people were dissatisfied with the product quality, mentioning issues like poor construction of duster heads or cloths being too thin. A few customers also experienced problems with the delivery service, citing issues with attempted deliveries to incorrect addresses or general dissatisfaction with the delivery company.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the products for working... See more

Quality

Clients share positive opinions on quality, with many praising the products for working very well and being... See more

Order

Reviewers mention positive feedback about order experiences. Many customers found the ordering process easy,... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting the ease of use for both the... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the prompt and fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m enjoying using my koala cloths for wiping down the shower, mirrors, tap ware and car. I also use several for mopping. I have several so that I can just mop my large floor area swapping out the clo... See more

Company replied

Rated 5 out of 5 stars

Products were received as promised, but more importantly the Kola Cloth performed exactly as advertised. The Kola Cloth works exceptionally well on glass, especially sliding glass doors. In the past,... See more

Company replied

Rated 5 out of 5 stars

Extraordinary so easy use I never thought I’d enjoy cleaning showers.. glass screens and tiled walls and love seeing sparkling mirrors. Then I actually love cleaning windows now. So quick and easy... See more

Company replied

Rated 5 out of 5 stars

Came inside to realise I had accidentally flooded my laundry and dining room while hosing the windows from the outside (helps to make sure they are shut before hand!) I thought this would be a good t... See more

Company replied


Company details

  1. Home Goods Store

Written by the company

KoalaCloth — Premium XXL Microfibre Cleaning Cloths. KoalaCloth is your brand for premium, high-density microfibre cleaning cloths. Our XXL cloths are designed to clean glass shower screens, bathroom mirrors, windows, sliding doors, stainless steel taps, stone benchtops, glass cooktops and car windscreens — streak-free, lint-free and completely chemical-free. Just add water. No sprays. No scrubbing. No harsh chemicals. Thousands of households use KoalaCloth every day to wipe down their shower after use, polish mirrors and glass to a sparkling finish, remove soap scum and hard water marks, dry cars without streaks and clean kitchen benches, splashbacks and appliances in seconds. Our customers tell us the same thing again and again: they were sceptical before they tried KoalaCloth — and now they keep one in every bathroom, the kitchen, the laundry, and the car. Many buy extras to gift to their daughters, sisters, friends and neighbours. KoalaCloth is loved by busy mums, professional cleaners, Airbnb hosts, retirees with arthritis or sore hands who need cleaning to be easier, and anyone who wants a faster, healthier, more eco-friendly way to keep their home sparkling. One cloth. Just water. Effortless results. Join the KoalaCloth community and discover why it's the last cleaning cloth you'll ever need to buy


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I was sceptical but it works!

I was sceptical but it works! Wish I could add photos.

May 11, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Sue,

Thanks for sharing your experience. It's always great hearing from someone who started out sceptical and ended up impressed. Sounds like the KoalaCloth delivered exactly what you were hoping for.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Easy and fast louvre window clean. It's great just to clean windows with a…

It's great just to clean windows with a small amount of water on absorbent Koala Cloths, no detergent, just one wipe. Best for me is now the ease of cleaning my louvre windows without the usual timber and rubber strip cleaner - for a better result too.

May 1, 2026
Unprompted review
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Reply from Koalacloth

Hi Diane,

Sounds like the KoalaCloth has made window cleaning a much simpler job for you, especially with those louvre windows. It's great to hear you’re getting an even better result without needing all the usual products.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Amazing cloth

Amazing cloth, hubby even took one for the car 5*

May 11, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Maria,

Love hearing the KoalaCloth has even made its way into the car. Sounds like it’s been a hit at home too.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Sceptical at first …

Sceptical at first …. but amazing result on my many windows !!

April 28, 2026
Unprompted review
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Reply from Koalacloth

Hi Carolyn,

Great to hear the KoalaCloth won you over after starting out sceptical, especially with those amazing results on your windows.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

I was initially reluctant to buy Koala…

I was initially reluctant to buy Koala cloths. Too expensive. Too much hype. But what a cleaning game changer! They're brilliant in all areas of my home, car, work... Anywhere and everywhere. I cannot recommend them highly enough

May 1, 2026
Unprompted review
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Reply from Koalacloth

Hi Vicki,

Sounds like the KoalaCloths really turned things around for you after that initial hesitation, especially becoming so useful across home, car and work. Great to hear they’ve proven their value.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Cleaning with koala cloths is a breeze.

I was very happy with how my koala cloths worked on windows and security screens using just water, I was amazed and not a smear in sight.

May 4, 2026
Unprompted review
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Reply from Koalacloth

Hi Lynn,

Thanks for sharing this! Great to hear the KoalaCloths worked so well on your windows and security screens with just water and left everything smear-free.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Just brought koala clothes 😊 wow just…

Just brought koala clothes 😊 wow just love them my bathrooms are sparkling 😊 would highly recommend the koala clothes and the trustworthy company.

May 4, 2026
Unprompted review
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Reply from Koalacloth

Hi Katrina,

So good to hear your bathrooms are sparkling already! We really appreciate the recommendation and are glad you’ve had a great experience with both the KoalaCloths and the team.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Product of the year

From ordering the koala cloth to receiving was fast.
An email with simple instructions for using the cloth made the purchase even more special.
Now using this cloth is a game changer. One cloth for all of your cleaning is a huge win in my opinion.
The koala cloth deserves ‘product of the year’!
Thanks guys for a product that is 100% rated.

April 30, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Kim,

We really appreciate your kind words and support! We’re thrilled to hear the KoalaCloth has been a game changer for your cleaning routine. Your feedback means a lot to our team!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Window cleaning with Koala Cloths

I used a wet and then a dry Koala cloth to clean two windows covered with doggie nose prints. I was a bit sceptical that they would be so good but they certainly did the job!

May 9, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Susan,

Thank you so much for sharing your experience! Glad to hear the wet and dry cloth combination worked so well on the doggie nose prints and helped get your windows clean.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Great cloths

Great cloths, streak free and simple cleaning with zero chemicals. Highly recommend

May 9, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Karen,

We really appreciate your support! It's so nice to hear you’re enjoying the streak-free, chemical-free cleaning results. Thanks again for sharing your experience.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Loved the interaction with the company

Loved the interaction with the company, and really love the cloths so easy to use, so glad I don't have to use product with them water does the job

April 9, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Susan,

Great to hear you enjoyed dealing with the team and that the KoalaCloths are making things simple for you. Love that you’re getting great results with just water. Thanks again for your support!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

I’ve just dealt with Koalacloth and…

I’ve just dealt with Koalacloth and I’ve been extremely impressed with their customer service and their efficiency, I would thoroughly recommend this company and I’ll be telling my friends and anyone who is thinking of buying from them to go for it.
Cheers
Joy

May 8, 2026
Unprompted review
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Reply from Koalacloth

Hi Joy,

We really appreciate you sharing this. It’s great to hear you’ve been impressed with both the service and efficiency. Even better knowing you’d recommend us to your friends.

Warm regards,
KoalaCloth

Rated 2 out of 5 stars

Overpriced

Waited for my order. Totally disappointed. Whilst they do clean they do not do a better job than the cheap microfibres cloths I bought from the Reject shop over 8 years ago. Lots of hype but grossly over rated. Save your money. Cheap microfibres cloths do exactly the same job. Rip off!

May 9, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Dot,

Thanks for taking the time to share your feedback. We tried to locate your order so we can review this further and help improve your experience with us, but unfortunately we couldn’t find an order that matches your current details. Could you please double check whether your purchase was made directly with us?

If it was, we’d really appreciate the chance to look into this with you, please email us at info@koalacloth-au.com so our team can assist directly.

We'd also like to note that there is a wide range in microfibre quality across the market and this is where performance differences usually come from. Lower-cost cloths are often made with lighter, lower-density fibres which can lose effectiveness quickly and struggle with streak-free finishes over time.

KoalaCloths are built at 600 GSM which means a significantly denser fibre structure designed to hold more water, lift grime more effectively and maintain performance wash after wash. This is what allows them to consistently clean and polish surfaces like glass, tiles and stainless steel without the need for additional chemicals.

While they may feel like a higher upfront investment compared to cheaper alternatives, they’re designed to replace multiple cleaning products and deliver long-term use which is where most customers see the value.

Thanks again for sharing your experience and we look forward to hearing from you soon.

Warm regards,
KoalaCloth

Rated 4 out of 5 stars

Received my cloths yesterday got to say…

Received my cloths yesterday got to say zi am super impressed with them it’s going to make cleaning so much easier

May 8, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Mary,

So good to hear you’re already impressed after your first try. Sounds like the KoalaCloths are going to make cleaning a whole lot quicker and easier for you.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Very friendly prompt service

Very friendly prompt service, great cloths to use wet or dry. I actually cut mine in half as they are so big.

May 5, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Lesley,

Sounds like you’ve found a handy way to get even more use out of the cloths, especially being able to use them both wet and dry. Great to hear the service was smooth as well.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Very happy with my cloths and the…

Very happy with my cloths and the dedication to completing my order in time. I highly recommend buying from this company due to the customer care I received. Well done

May 7, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Lynn,

Thanks for sharing your experience. It's really nice to hear you were happy with both the cloths and the care taken to get your order out on time. We appreciate the recommendation as well!

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

They really do work as advertised

Amazing product that does what it claims. I was highly sceptical it could clean glass smear free with water alone. But it can! Cleaning windows just got a whole lot easier.
The company were very easy to deal with and were great communicators.
Highly recommended.

May 1, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Sonia,

Sounds like the KoalaCloth really won you over after that initial scepticism, especially with those smear-free glass results. We're so thrilled to hear your experience with the team was just as smooth.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Loved using the cloth on my shower

Loved using the cloth on my shower. It’s so easy to leave it hanging on a hook in my shower to wipe over the glass before I step out. They’re great for mirrors too. Very happy with this product.

May 1, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Glenda,

Love hearing how naturally the KoalaCloth fits into your routine, especially just keeping it in the shower for a quick wipe down. It 's good to know it’s working just as well on your mirrors too.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Absolutely brilliant. Worth every penny.

These cloths are amazing. My windows have never been so clean, and my shower glass sparkles. No more buying expensive cleaning products for me.

May 8, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Mary,

Sounds like the KoalaCloths have really simplified your cleaning routine, especially with those sparkling windows and shower glass. Great to hear you’re getting away from the extra cleaning products too.

Warm regards,
KoalaCloth

Rated 5 out of 5 stars

Happy Customer

The team at KoalaCloth have been a pleasure to deal with. Very professional, and quick to respond to all my queries. I'm very happy with the products I've purchased to date. They make cleaning easier than usual, and as a full time worker, I am happy for the help.

May 1, 2026
Unprompted review
Koalacloth logo

Reply from Koalacloth

Hi Madeline,

Really nice to hear your experience with the team and that your queries were handled quickly and professionally. We’re glad the products are making everyday cleaning a bit easier, especially with a busy schedule.

Warm regards,
KoalaCloth

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