Lately I've been having trouble using this platform because the services it offers don't work well and it doesn't allow you to properly manage the funds you use on the platform. In particular, I no... See more
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👉Trade-Stake-Earn Rewards Choose between Personal or Business Accounts tailored to your needs!💯 The platform has advanced security measures and customizable features!💚🙋♂️
Great!Easy kyc,nice environment,I wish things get faster sometimes
koinbay is a very good and fast exchange. I use it all the time in my transactions.
Hasn’t replied to negative reviews
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Very easy to use and valuable exchange.
A reliable exchange with many services
Its fast and very easy to use
Its fast and very easy to use! I recomend it 100%
Scam Alert !
Scam Alert !! This company liquidated ( stole) 4.9 BTC in September 2023.
They have admitted operational error in their system caused its liquidation yet they
refuse to give it back. They also have 2.4 BTC of mine that they will not give me access to . I am taking legal action and I would recommend that you do NOT do business with this “entity” They are faceless, they have no address, no phone numbers, you can not talk to a person , they have only an email support which continues to say “we are looking into it” They have threatened to reinstate my loan on reduced terms of 90 days when the original terms were unlimited. They are unscrupulous, unprofessional and perhaps just plain criminals . Be warned . Scam.
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